125% up to C$500 and 500 extra spins
- Bonus
- 125%
- Max bonus
- C$500
- Free spins
- 500
- Wagering
- 30x bonus + deposit
- Max bet
- C$5 or 15% of starting bonus value
Wagering applies to deposit plus bonus.
Casino profile
Betstro Casino
Player complaints and reviews about Betstro Casino, plus its operator (Oh My Gaming Partners), licences and welcome offers.
betstro.com
Profile
- Website
- betstro.com
- Established
- 2022
- Operator
- Oh My Gaming Partnersaffiliate programme
- Company
- Unknown
- Licences
- Languages
- English
- German
- Finnish
- Norwegian
- Portuguese
- Currencies
- Euros
- US dollars
- Canadian dollars
- Australian dollars
- New Zealand dollars
- Brazilian reals
About
Betstro Casino belongs to the Oh My Gaming Partners affiliate programme. The site launched in 2022. It holds a licence from Malta Gaming Authority. The interface is available in 5 languages, including English, German, Finnish, Norwegian. 6 account currencies are listed, including Euros, US dollars, Canadian dollars, Australian dollars. We list 10 welcome offers.
Betstro Casino is listed in 8 markets, among them Canada, Germany, Australia and New Zealand. In Netherlands, Betstro Casino accepts 2 payment methods: Search Login Register 08:15 English and 08:15 English.
Markets
This brand is listed in 8 markets. Pick one to see what it offers there.
Welcome bonuses
10 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
125% up to C$750 and 250 extra spins
- Bonus
- 125%
- Max bonus
- C$750
- Free spins
- 250
- Wagering
- 30x bonus + deposit
- Max bet
- C$5 or 15% of starting bonus value
Wagering applies to deposit plus bonus.
100% up to C$750 and 250 extra spins
- Bonus
- 100%
- Max bonus
- C$750
- Free spins
- 250
- Wagering
- 30x bonus + deposit
- Max bet
- C$5 or 15% of starting bonus value
Wagering applies to deposit plus bonus.
100% up to €100 Welcome Sports Bonus at Betstro Casino
- Bonus
- 100%
- Max bonus
- €100
- Min deposit
- €25
- Wagering
- 5x(d+b)
Wagering applies to deposit plus bonus.
100% up to €200 Welcome Casino Bonus at Betstro Casino
- Bonus
- 100%
- Max bonus
- €200
- Min deposit
- €25
- Wagering
- 50x(d+b)
Wagering applies to deposit plus bonus.
75% up to €500 and 100 extra spins
- Bonus
- 75%
- Max bonus
- €500
- Free spins
- 100
- Wagering
- 35x bonus + deposit
- Max bet
- €5 or 15% of starting bonus value
Wagering applies to deposit plus bonus.
50% up to €750 and 350 extra spins
- Bonus
- 50%
- Max bonus
- €750
- Free spins
- 350
- Wagering
- 35x bonus + deposit
- Max bet
- €5 or 15% of starting bonus value
Wagering applies to deposit plus bonus.
10% up to €250 Weekend Highroller Cashback Bonus at Betstro Casino
- Bonus
- 10%
- Max bonus
- €250
- Wagering
- 1xb
Wagering applies to the bonus amount.
200 Welcome Bonus Spins at Betstro Casino
- Min deposit
- €25
- Wagering
- 35x
Up to 50 Bonus Spins at Betstro Casino
- Min deposit
- €25
- Wagering
- 35x
Payment methods
2 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
| method | currency | category | provider | min | max |
|---|---|---|---|---|---|
| Currency not stated on the page | |||||
| Search Login Register 08:15 English | – | Other | – | – | – |
| 08:15 English | – | Other | – | – | – |
Currency not stated on the page
Search Login Register 08:15 English
Other
–
08:15 English
Other
–
Cashier read on August 7, 2026
Player Intelligence
85 records
What players report about Betstro Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
39
69% resolved, of those with a known outcome
Total reviews
46
Across all review sites
Player rating
1.2 / 5
Trustpilot 1.5 · AskGamblers 0.9
GEO markets
16
Countries stated on 87% of records
Betstro Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Betstro Casino, the way Player Intelligence PRO computes it.
Since 2022, players have posted 39 complaints and 46 reviews about Betstro Casino on 4 sites. In the 12 months to November 6, 2026, they filed 3 complaints and posted 4 reviews.
The problem players report most often is “Withdrawal delay”: 36% of the 39 complaints with a labelled problem. Next come “Verification delay” (21%) and “Documents rejected or requested again” (10%). Complaints about “Withdrawal” make up 46% of those with a topic, against 29% across all brands.
Of the 39 complaints with a known outcome, 69% were resolved, against 59% across all brands. That puts Betstro Casino 1,179th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 67%.
Reviewers give Betstro Casino 1.03 out of 5 on average over 45 rated reviews, against 3.44 across all brands. 0% of the ratings are four or five stars, and 100% are one or two. The review sites’ own scores average 1.2 out of 5 across 2 sites. By that score, Betstro Casino ranks 4,173rd of 4,287 rated casinos. The most common criticism concerns “Withdrawals” (24 reviews), “KYC / verification” (18 reviews) and “Customer support” (10 reviews).
The countries players state most often are Finland (24%), Sweden (18%) and Austria (14%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 6, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.
Ask the AI analyst about Betstro Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Currently, no areas receive consistently positive feedback from users. Issues with payments and the verification process are frequently mentioned as problematic.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
22
20222023202420252026
| Period | Value |
|---|---|
| 2022 | 5 |
| 2023 | 22 |
| 2024 | 7 |
| 2025 | 2 |
| 2026 | 3 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay36%14
- Verification delay21%8
- Documents rejected or requested again10%4
- Self-exclusion7.7%3
- Withdrawal refused7.7%3
- Account blocked2.6%1
- Account closed2.6%1
- Bonus winnings confiscated2.6%1
- Other problems10%4
Block 03
Complaint categories
- Withdrawal46%18
- KYC / verification31%12
- Responsible gambling7.7%3
- Account5.1%2
- Bonus5.1%2
- Deposit2.6%1
- Technical2.6%1
Block 04
Complaint status
- Resolved69%27
- Unresolved31%12
Block 05
Betstro Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Betstro Casino | All brands |
|---|---|---|
| Complaints resolved | 69% | 59% |
| Average review rating | 1.03 | 3.44 |
| Complaints per 100 reviews | 84.8 | 26.4 |
| Share of “Withdrawal” complaints | 46% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
30
20222023202420252026
| Period | Value |
|---|---|
| 2022 | 4 |
| 2023 | 30 |
| 2024 | 5 |
| 2025 | 4 |
| 2026 | 3 |
Block 07
Review stars
How the rated reviews split by star.
- 2 stars6.7%3
- 1 star93%42
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Website & app5.9%2
- Bonuses2.9%1
- Deposits & payment methods2.9%1
- Games2.9%1
- Sportsbook2.9%1
Criticised
- Withdrawals71%24
- KYC / verification53%18
- Customer support29%10
- Trust & licence21%7
- Bonuses15%5
- Fairness & RTP12%4
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
1
1.05
1.1
0.88
1
20222023202420252026
| Period | Value |
|---|---|
| 2022 | 1 |
| 2023 | 1.05 |
| 2024 | 1.1 |
| 2025 | 0.88 |
| 2026 | 1 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Finland24%18
- Sweden18%13
- Austria14%10
- Germany12%9
- Netherlands12%9
- Brazil2.7%2
- Switzerland2.7%2
- North Macedonia2.7%2
- Slovakia2.7%2
- United Kingdom1.4%1
- Other countries8.1%6
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 3 | – | 3 | – |
| 2025 | 2 | – | 4 | – |
| 2024 | 7 | – | 5 | – |
| 2023 | 22 | 73% | 30 | 1.05 |
| 2022 | 5 | – | 4 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Casino Guru | 32 | 11 | – |
| Trustpilot | – | 31 | 1.5 / 5 |
| AskGamblers | 6 | 4 | 0.9 / 5 |
| CasinoReviews | 1 | – | – |
Block 13
Latest complaints and reviews
The newest records about Betstro Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Netherlands · Trustpilot
- Review
1.0 of 5 stars
Norway · Trustpilot
- Complaint
Withdrawal delay
ResolvedGermany · Casino Guru
- Complaint
Wrong calculation
ResolvedGermany · Casino Guru
- Complaint
Winnings voided
UnresolvedSwitzerland · Casino Guru
1 player record in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about Betstro Casino
Which affiliate programme runs Betstro Casino?
Betstro Casino runs under the Oh My Gaming Partners affiliate programme.
Is Betstro Casino licensed?
Yes. Betstro Casino holds a licence from Malta Gaming Authority.
When was Betstro Casino founded?
Betstro Casino launched in 2022.
Which currencies does Betstro Casino accept?
Currencies listed for Betstro Casino: Euros, US dollars, Canadian dollars, Australian dollars, New Zealand dollars, Brazilian reals. Its site is available in 5 languages: English, German, Finnish, Norwegian and 1 more.
What welcome bonuses does Betstro Casino offer?
10 welcome offers are listed for Betstro Casino. The first on the list is “125% up to C$500 and 500 extra spins”, with a 30× wagering requirement.
Which countries is Betstro Casino available in?
Betstro Casino is listed in 8 markets: Australia, Austria, Brazil, Canada, Finland, Germany, New Zealand, Portugal.
Which payment methods does Betstro Casino accept in Netherlands?
The Betstro Casino cashier for Netherlands lists 2 payment methods: Search Login Register 08:15 English, 08:15 English.
What do players say about Betstro Casino?
Players have filed 39 complaints and written 46 reviews about Betstro Casino. Players rate Betstro Casino 1.2 out of 5 on average across the 2 sites that publish one.
What do players complain about most at Betstro Casino?
“Withdrawal delay” – 36% of the 39 complaints about Betstro Casino with a labelled problem. Followed by “Verification delay” (21%) and “Documents rejected or requested again” (10%).
Do players report withdrawal problems at Betstro Casino?
Withdrawals are the topic of 18 complaints about Betstro Casino: 46% of the 39 with a topic. The most common withdrawal problem is “Withdrawal delay” (78% of them). Of the withdrawal complaints with a known outcome, 67% were resolved.
Does Betstro Casino resolve player complaints?
69% of the 39 complaints about Betstro Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Betstro Casino is 1,179th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Betstro Casino?
Criticised most: “Withdrawals”, “KYC / verification” and “Customer support”. 0% of the rated reviews give four or five stars, and 100% give one or two.
How many complaints has Betstro Casino received in the last 12 months?
In the 12 months to November 6, 2026, players filed 3 complaints about Betstro Casino.
Where do Betstro Casino’s players come from?
The countries named most often in complaints and reviews about Betstro Casino are Finland (24%), Sweden (18%) and Austria (14%).
Screenshots
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
Similar casinos
Casinos that share a market, a licence or an operator with Betstro Casino, and ones players rate about the same.
Other casinos in Austria
Other casinos licensed by Malta Gaming Authority
Other brands of Oh My Gaming Partners
Rated alike by players
Casinos whose player rating is closest to that of Betstro Casino.
