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Casino profile
Betsomnia Casino
Player complaints and reviews about Betsomnia Casino, plus its operator (Megapartners), licences and welcome offers.
betsomnia.com
Profile
- Website
- betsomnia.com
- Established
- 2023
- Operator
- Megapartnersaffiliate programme
- Company
- FairGame G.P N.V.
- Licences
- Languages
- English
- German
- Currencies
- Euros
- US dollars
- Australian dollars
- Canadian dollars
- New Zealand dollars
- Polish zlotys
- Norwegian kroner
- South African Rand
- Nigerian nairas
- Icelandic krónur
- Swiss francs
- Brazilian reals
- Indian rupees
- Swedish kronor
- Bitcoin
- Bitcoin Cash
- Litecoin
- Ethereum
- Dogecoin
- Tether Show more
About
Betsomnia Casino belongs to the Megapartners affiliate programme. The site launched in 2023. It holds a licence from Curacao Gaming Control Board. The interface is available in 2 languages: English, German. 20 account currencies are listed, including Euros, US dollars, Australian dollars, Canadian dollars.
Betsomnia Casino is listed in 9 markets, among them Canada, Germany, Australia and New Zealand. On the Betsomnia Casino site for Austria, we found 11 welcome bonuses and a loyalty programme with 4 tiers. The registration form for Austria has 5 fields, including e-mail, password, country and currency.
Licensee
The company that holds the Curaçao licence for Betsomnia Casino, as the licence register names it.
- Legal name
- FairGame G.P. N.V.
- Curaçao licence reference
- OGL/2024/1673/0915
- Registration number (Curaçao Chamber of Commerce)
- 141938
Markets
This brand is listed in 9 markets. Pick one to see what it offers there.
Welcome bonuses
11 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
Exclusive VIP Loseback Bonus!
Back to all
Exclusive VIP Loseback Bonus!
A special reward for our VIP players – tailored just for you!
MAKE DEPOSITFirst Deposit Bonus
The best FIRST DEPOSIT BONUS is available to you. Receive it now!
How to receive this bonus?
1. Sign up / Log in to your account
2. Deposit €/$ 20 or more as stated in the promotion
3. Accept the bonus in your profile
4. Enjoy the game!
Terms & ConditionsFriday Reload Bonus
Get your FRIDAY RELOAD BONUS.
Highroller Bonus
HOW TO RECEIVE THIS BONUS?
1. Sign Up / Log In to Your Account
2. Make your deposit of €/$ 250 or more using the promo code HIGHVIP.
3. Accept the bonus in your profile
4. Enjoy the game!
TERMS & CONDITIONSSecond Deposit Bonus
Get your +50% bonus up to 300 €/$ and 50 FS. Promocode: 2NDDEP
Third Deposit Bonus
Get your +75% Third Deposit Bonus up to 200 €/$. Promocode: 3RDDEP
Thursday Reload
HOW TO RECEIVE THIS BONUS?
1. Make your deposit of €/$ 30 or more using the promo code THURSDAY.
2. Accept a Bonus in Your Profile and enjoy the game
TERMS & CONDITIONSVIP Cashback up to 30%
HOW TO RECEIVE THIS BONUS?
1. Sign Up / Log In to Your Account
2. Deposit €/$ 20 or more
3. Enjoy the Game!
TERMS & CONDITIONSWednesday Booster
HOW TO RECEIVE THIS BONUS?
1. Sign Up / Log In to Your Account
2. Make your deposit of €/$ 20 or more using the promo code CCBOOSTER.
3. Enjoy the Game!
TERMS & CONDITIONSWednesday Free Spins
Every Wednesday 55 FREE SPINS for Bonus Slots!
Loyalty programme
4 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
- 1
Cashback, which grows with increasing levels
Cashback, which grows with increasing levelsExclusive prizes and rewardsYour very own VIP managerWeekly and monthly bonusesOther additional benefits
- 2
Fund your account
2
- 3
Increase your level
4
- 4
Play your favorite games
3
Sign-up requirements
10 fields
Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.
Registration
- Password
- Country
- Currency
- Currency
Sign in
- Password
- Country
- Currency
- Currency
Player Intelligence
404 records
What players report about Betsomnia Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
35
94% resolved, of those with a known outcome
Total reviews
369
Across all review sites
Player rating
3.83 / 5
Trustpilot 3.0 · AskGamblers 4.65
GEO markets
31
Countries stated on 78% of records
Betsomnia Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Betsomnia Casino, the way Player Intelligence PRO computes it.
Since 2023, players have posted 35 complaints and 369 reviews about Betsomnia Casino on 3 sites. In the 12 months to November 4, 2026, they filed 1 complaint and posted 3 reviews. Reviews are down 81% on the 12 months before (16).
The problem players report most often is “Withdrawal delay”: 34% of the 35 complaints with a labelled problem. Next come “Deposit not credited” (17%) and “Self-exclusion” (14%). Complaints about “Withdrawal” make up 40% of those with a topic, against 29% across all brands.
Of the 32 complaints with a known outcome, 94% were resolved, against 59% across all brands. That puts Betsomnia Casino 221st of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 92%.
Reviewers give Betsomnia Casino 3.89 out of 5 on average over 358 rated reviews, against 3.44 across all brands. 74% of the ratings are four or five stars, and 24% are one or two. The review sites’ own scores average 3.83 out of 5 across 2 sites. By that score, Betsomnia Casino ranks 1,068th of 4,286 rated casinos. Reviewers most often praise “Customer support” (167 reviews), “Games” (106 reviews) and “Website & app” (60 reviews). The most common criticism concerns “Withdrawals” (58 reviews), “Customer support” (32 reviews) and “Trust & licence” (32 reviews).
The countries players state most often are Netherlands (70%), Belgium (9.5%) and Germany (4.7%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Betsomnia Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
The game selection appears to be a strong point, with notably more positive feedback than negative. Payments and customer support show a more balanced experience, while bonuses and the website lean slightly positive.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
23
2023202420252026
| Period | Value |
|---|---|
| 2023 | 3 |
| 2024 | 23 |
| 2025 | 8 |
| 2026 | 1 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay34%12
- Deposit not credited17%6
- Self-exclusion14%5
- Unfair terms5.7%2
- Account closed2.9%1
- Account not closed on request2.9%1
- Bonus not credited2.9%1
- Deposit refund2.9%1
- Other problems17%6
Block 03
Complaint categories
- Withdrawal40%14
- Deposit20%7
- Responsible gambling17%6
- Account5.7%2
- Other5.7%2
- Bonus2.9%1
- KYC / verification2.9%1
- Payments & refunds2.9%1
- Technical2.9%1
Block 04
Complaint status
- Resolved86%30
- Closed without an outcome8.6%3
- Unresolved5.7%2
Block 05
Betsomnia Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Betsomnia Casino | All brands |
|---|---|---|
| Complaints resolved | 94% | 59% |
| Average review rating | 3.89 | 3.44 |
| Complaints per 100 reviews | 9.5 | 26.4 |
| Share of “Withdrawal” complaints | 40% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
202
2023202420252026
| Period | Value |
|---|---|
| 2023 | 152 |
| 2024 | 202 |
| 2025 | 13 |
| 2026 | 2 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars66%235
- 4 stars8.4%30
- 3 stars2.2%8
- 2 stars0.8%3
- 1 star23%82
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Customer support52%167
- Games33%106
- Website & app19%60
- Bonuses15%47
- Withdrawals14%45
- VIP & loyalty13%41
Criticised
- Withdrawals18%58
- Customer support9.9%32
- Trust & licence9.9%32
- Website & app8%26
- Bonuses4.6%15
- KYC / verification4.6%15
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
3.82
4.15
1
1
2023202420252026
| Period | Value |
|---|---|
| 2023 | 3.82 |
| 2024 | 4.15 |
| 2025 | 1 |
| 2026 | 1 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Netherlands70%223
- Belgium9.5%30
- Germany4.7%15
- France1.9%6
- Portugal1.6%5
- Austria0.9%3
- Australia0.9%3
- Spain0.9%3
- Greece0.9%3
- Italy0.9%3
- Other countries7.3%23
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 1 | – | 2 | – |
| 2025 | 8 | – | 13 | – |
| 2024 | 23 | 95% | 202 | 4.15 |
| 2023 | 3 | – | 152 | 3.82 |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 274 | 3.0 / 5 |
| AskGamblers | 2 | 74 | 4.65 / 5 |
| Casino Guru | 33 | 21 | – |
Block 13
Latest complaints and reviews
The newest records about Betsomnia Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Italy · Trustpilot
- Review
1.0 of 5 stars
Netherlands · Trustpilot
- Complaint
Account closed
UnresolvedGermany · Casino Guru
- Complaint
Withdrawal delay
ResolvedNetherlands · Casino Guru
- Complaint
Deposit refund
ResolvedGermany · Casino Guru
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about Betsomnia Casino
Who owns Betsomnia Casino?
Betsomnia Casino is operated by FairGame G.P N.V. and runs under the Megapartners affiliate programme.
Is Betsomnia Casino licensed?
Yes. Betsomnia Casino holds a licence from Curacao Gaming Control Board.
When was Betsomnia Casino founded?
Betsomnia Casino launched in 2023.
Which currencies does Betsomnia Casino accept?
Currencies listed for Betsomnia Casino: Euros, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Polish zlotys, Norwegian kroner, South African Rand and 12 more. Its site is available in 2 languages: English, German.
Which countries is Betsomnia Casino available in?
Betsomnia Casino is listed in 9 markets: Australia, Austria, Canada, Germany, India, New Zealand, Nigeria, South Africa and 1 more.
What bonuses and promotions does Betsomnia Casino run in Austria?
We read 11 live offers for Austria on the Betsomnia Casino site itself.
Does Betsomnia Casino have a loyalty programme in Austria?
Yes. Its loyalty programme for Austria has 4 tiers.
What does Betsomnia Casino ask for at registration in Austria?
The Betsomnia Casino registration form for Austria has 5 fields, including e-mail, password, country, currency.
What do players say about Betsomnia Casino?
Players have filed 35 complaints and written 369 reviews about Betsomnia Casino. Players rate Betsomnia Casino 3.83 out of 5 on average across the 2 sites that publish one.
What do players complain about most at Betsomnia Casino?
“Withdrawal delay” – 34% of the 35 complaints about Betsomnia Casino with a labelled problem. Followed by “Deposit not credited” (17%) and “Self-exclusion” (14%).
Do players report withdrawal problems at Betsomnia Casino?
Withdrawals are the topic of 14 complaints about Betsomnia Casino: 40% of the 35 with a topic. The most common withdrawal problem is “Withdrawal delay” (86% of them). Of the withdrawal complaints with a known outcome, 92% were resolved.
Does Betsomnia Casino resolve player complaints?
94% of the 32 complaints about Betsomnia Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Betsomnia Casino is 221st. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Betsomnia Casino?
Praised most: “Customer support”, “Games” and “Website & app”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 74% of the rated reviews give four or five stars, and 24% give one or two.
How many complaints has Betsomnia Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed 1 complaint about Betsomnia Casino.
Where do Betsomnia Casino’s players come from?
The countries named most often in complaints and reviews about Betsomnia Casino are Netherlands (70%), Belgium (9.5%) and Germany (4.7%).
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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Casinos that share a market, a licence or an operator with Betsomnia Casino, and ones players rate about the same.
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Other casinos licensed by Curacao Gaming Control Board
Rated alike by players
Casinos whose player rating is closest to that of Betsomnia Casino.
