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Betsomnia Casino in Netherlands

Player complaints and reviews about Betsomnia Casino, plus its operator (Megapartners), licences and welcome offers.

betsomnia.com
Capture of the Betsomnia Casino website

About

On the Betsomnia Casino site for Netherlands, we found 11 welcome bonuses and a loyalty programme with 4 tiers.

Betsomnia Casino belongs to the Megapartners affiliate programme. The site launched in 2023. It holds a licence from Curacao Gaming Control Board. The interface is available in 2 languages: English, German. 20 account currencies are listed, including Euros, US dollars, Australian dollars, Canadian dollars.

Licensee

The company that holds the Curaçao licence for Betsomnia Casino, as the licence register names it.

Legal name
FairGame G.P. N.V.
Curaçao licence reference
OGL/2024/1673/0915
Registration number (Curaçao Chamber of Commerce)
141938

Markets

This brand is listed in 9 markets. Pick one to see what it offers there.

Welcome bonuses

11 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Fund your account

    2

  2. 2

    Play your favorite games

    3

  3. 3

    Increase your level

    4

  4. 4

    Cashback, which grows with increasing levels

    Cashback, which grows with increasing levels Exclusive prizes and rewards Your very own VIP manager Weekly and monthly bonuses Other additional benefits

Player complaints and reviews in Netherlands

223 records

223 of the 404 records about Betsomnia Casino come from players who state they are in Netherlands. The figures below are theirs alone; the casino page covers every market.

Total complaints

12

100% resolved, of those with a known outcome

Total reviews

211

Across all review sites

Player rating

3.63 / 5

211 ratings by these players

Share of all records

55%

of 404 about Betsomnia Casino

What players in Netherlands say about Betsomnia Casino

Players in Netherlands have filed 12 complaints and written 211 reviews about Betsomnia Casino. That is 55% of the 404 records about it from every market. Complaints make up 5.4% of their records, against 8.7% across all markets. Their reviews rate it 3.63 out of 5 on average (211 ratings), against 3.89 across all markets. 32% of their rated reviews give one or two stars; across all markets the share is 24%.

The most common problem in their complaints is “Withdrawal delay”: 33% of 12 complaints with a labelled problem (34% across all markets). 100% of their 10 complaints with a known outcome were resolved, against 94% across all markets. In the last 12 months: no complaints and 2 reviews.

A player counts as being in Netherlands when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Betsomnia Casino in Netherlands, or compare the market with another one.

Netherlands and all markets
FigureNetherlandsAll markets
Complaints among all records5.4%8.7%
Resolved, of complaints with a known outcome100%94%
Average review rating, out of 53.633.89
Reviews rated 1–2 stars32%24%
Withdrawal delay, of labelled complaints33%34%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202320242025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay33%4
  • Deposit not credited17%2
  • Account not closed on request8.3%1
  • Unfair terms8.3%1
  • Missing funds8.3%1
  • Gambling limits8.3%1
  • Self-exclusion8.3%1
  • Round voided8.3%1
Share of the 12 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal33%4
  • Deposit17%2
  • Responsible gambling17%2
  • Account8.3%1
  • Other8.3%1
  • Payments & refunds8.3%1
  • Technical8.3%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved83%10
  • Closed without an outcome17%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars60%126
  • 4 stars6.2%13
  • 3 stars2.4%5
  • 2 stars0.9%2
  • 1 star31%65
Share of 211 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support60%103
  • Games21%36
  • Website & app8.7%15
  • Withdrawals7.5%13
  • Bonuses5.2%9
  • VIP & loyalty5.2%9
Share of the 173 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals17%30
  • Customer support12%21
  • Trust & licence11%19
  • Deposits & payment methods4.6%8
  • KYC / verification4.6%8
  • Account3.5%6
Share of the 173 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20232024
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–1–
20253–10–
20248–853.92
20231–1153.67

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–209–
Casino Guru122–

Block 11

Latest complaints and reviews

The newest records about Betsomnia Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Netherlands · Trustpilot

  • Review

    1.0 of 5 stars

    Netherlands · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Netherlands · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Netherlands · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Netherlands · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Betsomnia Casino in Netherlands

What bonuses and promotions does Betsomnia Casino run in Netherlands?

We read 11 live offers for Netherlands on the Betsomnia Casino site itself.

Does Betsomnia Casino have a loyalty programme in Netherlands?

Yes. Its loyalty programme for Netherlands has 4 tiers.

How many complaints and reviews about Betsomnia Casino come from players in Netherlands?

223 of the 404 complaints and reviews about Betsomnia Casino come from players in Netherlands. Across all its markets, 32 complaints have a known outcome, and 94% of them were resolved.

Who owns Betsomnia Casino?

Betsomnia Casino is operated by FairGame G.P N.V. and runs under the Megapartners affiliate programme.