igamingcpo.com

Casino profile

22bet Casino in Italy

Player complaints and reviews about 22bet Casino, plus its operator (22bet Partners), licences and welcome offers.

22bet.com
Capture of the 22bet Casino website

About

On the 22bet Casino site for Italy, we found 6 welcome bonuses.

22bet Casino belongs to the 22bet Partners affiliate programme. The site launched in 2017. It holds licences from Betting Control and Licensing Board of Kenya, Curacao Gaming Control Board, General Inspectorate of Games of Mozambique, Kahnawake Gaming Commission. The interface is available in 44 languages, including Albanian, Bulgarian, Chinese, Croatian. 118 account currencies are listed, including UAE dirhams, Albanian lekë, Armenian drams, Angolan kwanzas.

Markets

This brand is listed in 60 markets. Pick one to see what it offers there.

Welcome bonuses

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Italy

413 records

413 of the 3,767 records about 22bet Casino come from players who state they are in Italy. The figures below are theirs alone; the casino page covers every market.

Total complaints

48

90% resolved, of those with a known outcome

Total reviews

365

Across all review sites

Player rating

2.32 / 5

365 ratings by these players

Share of all records

11%

of 3,767 about 22bet Casino

What players in Italy say about 22bet Casino

Players in Italy have filed 48 complaints and written 365 reviews about 22bet Casino. That is 11% of the 3,767 records about it from every market. Complaints make up 12% of their records, against 18% across all markets. Their reviews rate it 2.32 out of 5 on average (365 ratings), against 2.92 across all markets. 65% of their rated reviews give one or two stars; across all markets the share is 49%.

The most common problem in their complaints is “Verification delay”: 17% of 48 complaints with a labelled problem (6.7% across all markets). 90% of their 48 complaints with a known outcome were resolved, against 88% across all markets. In the last 12 months: 10 complaints and 65 reviews.

A player counts as being in Italy when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about 22bet Casino in Italy, or compare the market with another one.

Italy and all markets
FigureItalyAll markets
Complaints among all records12%18%
Resolved, of complaints with a known outcome90%88%
Average review rating, out of 52.322.92
Reviews rated 1–2 stars65%49%
Verification delay, of labelled complaints17%6.7%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Verification delay17%8
  • Withdrawal delay17%8
  • Documents rejected or requested again15%7
  • Account blocked13%6
  • Self-exclusion10%5
  • Withdrawal refused8.3%4
  • Deposit not credited6.3%3
  • Wrong calculation4.2%2
  • Other problems10%5
Share of the 48 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • KYC / verification31%15
  • Withdrawal25%12
  • Account17%8
  • Responsible gambling10%5
  • Technical8.3%4
  • Deposit6.3%3
  • Payments & refunds2.1%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved90%43
  • Unresolved10%5
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars29%105
  • 4 stars3.8%14
  • 3 stars2.5%9
  • 2 stars0.8%3
  • 1 star64%234
Share of 365 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals24%80
  • Customer support11%35
  • Sportsbook10%34
  • Website & app9.1%30
  • Deposits & payment methods4.8%16
  • Trust & licence4.8%16
Share of the 330 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals31%103
  • Trust & licence28%92
  • Fairness & RTP17%57
  • Customer support16%54
  • Account14%47
  • KYC / verification12%38
Share of the 330 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202120222023202420252026
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20267–462.48
20251493%712.89
20243–462.87
20233–482.13
20224–731.9
20218–601.77
20209–212.38

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–363–
Casino Guru482–

Block 11

Latest complaints and reviews

The newest records about 22bet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Italy · Trustpilot

  • Complaint

    Withdrawal delay

    Unresolved

    Italy · Casino Guru

  • Complaint

    Withdrawal refused

    Resolved

    Italy · Casino Guru

  • Review

    1.0 of 5 stars

    Italy · Trustpilot

  • Complaint

    Self-exclusion

    Resolved

    Italy · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about 22bet Casino in Italy

What bonuses and promotions does 22bet Casino run in Italy?

We read 6 live offers for Italy on the 22bet Casino site itself.

How many complaints and reviews about 22bet Casino come from players in Italy?

413 of the 3,767 complaints and reviews about 22bet Casino come from players in Italy. Across all its markets, 673 complaints have a known outcome, and 88% of them were resolved.

Who owns 22bet Casino?

22bet Casino is operated by TechSolutions Group N.V. and runs under the 22bet Partners affiliate programme.