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Casino profile
Player complaints and reviews about 22bet Casino, plus its operator (22bet Partners), licences and welcome offers.

On the 22bet Casino site for Portugal, we found 6 welcome bonuses.
22bet Casino belongs to the 22bet Partners affiliate programme. The site launched in 2017. It holds licences from Betting Control and Licensing Board of Kenya, Curacao Gaming Control Board, General Inspectorate of Games of Mozambique, Kahnawake Gaming Commission. The interface is available in 44 languages, including Albanian, Bulgarian, Chinese, Croatian. 118 account currencies are listed, including UAE dirhams, Albanian lekë, Armenian drams, Angolan kwanzas.
This brand is listed in 60 markets. Pick one to see what it offers there.
6 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
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520 records
520 of the 3,768 records about 22bet Casino come from players who state they are in Portugal. The figures below are theirs alone; the casino page covers every market.
Total complaints
49
92% resolved, of those with a known outcome
Total reviews
471
Across all review sites
Player rating
3.9 / 5
471 ratings by these players
Share of all records
14%
of 3,768 about 22bet Casino
Players in Portugal have filed 49 complaints and written 471 reviews about 22bet Casino. That is 14% of the 3,768 records about it from every market. Complaints make up 9.4% of their records, against 18% across all markets. Their reviews rate it 3.9 out of 5 on average (471 ratings), against 2.92 across all markets. 25% of their rated reviews give one or two stars; across all markets the share is 49%.
The most common problem in their complaints is “Account blocked”: 18% of 49 complaints with a labelled problem (6% across all markets). 92% of their 49 complaints with a known outcome were resolved, against 88% across all markets. In the last 12 months: 5 complaints and 96 reviews.
A player counts as being in Portugal when the source states the country. Shares and averages are shown only with at least 5 records behind them.
Ask the AI analyst about 22bet Casino in Portugal, or compare the market with another one.
| Figure | Portugal | All markets |
|---|---|---|
| Complaints among all records | 9.4% | 18% |
| Resolved, of complaints with a known outcome | 92% | 88% |
| Average review rating, out of 5 | 3.9 | 2.92 |
| Reviews rated 1–2 stars | 25% | 49% |
| Account blocked, of labelled complaints | 18% | 6% |
Block 01
Complaints filed per year or month, across every complaint site.
| Period | Value |
|---|---|
| 2019 | 3 |
| 2020 | 8 |
| 2021 | 5 |
| 2022 | 9 |
| 2023 | 4 |
| 2024 | 8 |
| 2025 | 8 |
| 2026 | 4 |
Block 02
What went wrong, one level below the topic: the problem each complaint describes.
Block 03
Block 04
Block 05
Player reviews posted per year or month, across every review site.
| Period | Value |
|---|---|
| 2019 | 2 |
| 2020 | 5 |
| 2021 | 16 |
| 2022 | 8 |
| 2023 | 34 |
| 2024 | 181 |
| 2025 | 137 |
| 2026 | 88 |
Block 06
How the rated reviews split by star.
Block 07
The aspects reviews name either way: one review can praise one thing and criticise another.
Block 08
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
| Period | Value |
|---|---|
| 2023 | 3.25 |
| 2024 | 4.31 |
| 2025 | 4.59 |
| 2026 | 3.88 |
Block 09
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 4 | – | 88 | 3.92 |
| 2025 | 8 | – | 137 | 4.5 |
| 2024 | 8 | – | 181 | 4.1 |
| 2023 | 4 | – | 34 | 2.71 |
| 2022 | 9 | – | 8 | – |
| 2021 | 5 | – | 16 | – |
| 2020 | 8 | – | 5 | – |
| 2019 | 3 | – | 2 | – |
A dash means too little data for that year.
Block 10
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 468 | – |
| Casino Guru | 42 | 3 | – |
| AskGamblers | 7 | – | – |
Block 11
The newest records about 22bet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
5.0 of 5 stars
Portugal · Trustpilot
5.0 of 5 stars
Portugal · Trustpilot
Account blocked
ResolvedPortugal · Casino Guru
Winnings voided
ResolvedPortugal · Casino Guru
Self-exclusion
ResolvedPortugal · Casino Guru
3 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataWe read 6 live offers for Portugal on the 22bet Casino site itself.
520 of the 3,768 complaints and reviews about 22bet Casino come from players in Portugal. Across all its markets, 673 complaints have a known outcome, and 88% of them were resolved.
22bet Casino is operated by TechSolutions Group N.V. and runs under the 22bet Partners affiliate programme.
Yes. 22bet Casino holds 5 licences: Betting Control and Licensing Board of Kenya, Curacao Gaming Control Board, General Inspectorate of Games of Mozambique, Kahnawake Gaming Commission, The National Lottery Regulatory Commission of Nigeria.
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.