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22bet Casino in Portugal

Player complaints and reviews about 22bet Casino, plus its operator (22bet Partners), licences and welcome offers.

22bet.com
Capture of the 22bet Casino website

About

On the 22bet Casino site for Portugal, we found 6 welcome bonuses.

22bet Casino belongs to the 22bet Partners affiliate programme. The site launched in 2017. It holds licences from Betting Control and Licensing Board of Kenya, Curacao Gaming Control Board, General Inspectorate of Games of Mozambique, Kahnawake Gaming Commission. The interface is available in 44 languages, including Albanian, Bulgarian, Chinese, Croatian. 118 account currencies are listed, including UAE dirhams, Albanian lekë, Armenian drams, Angolan kwanzas.

Markets

This brand is listed in 60 markets. Pick one to see what it offers there.

Welcome bonuses

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Portugal

520 records

520 of the 3,768 records about 22bet Casino come from players who state they are in Portugal. The figures below are theirs alone; the casino page covers every market.

Total complaints

49

92% resolved, of those with a known outcome

Total reviews

471

Across all review sites

Player rating

3.9 / 5

471 ratings by these players

Share of all records

14%

of 3,768 about 22bet Casino

What players in Portugal say about 22bet Casino

Players in Portugal have filed 49 complaints and written 471 reviews about 22bet Casino. That is 14% of the 3,768 records about it from every market. Complaints make up 9.4% of their records, against 18% across all markets. Their reviews rate it 3.9 out of 5 on average (471 ratings), against 2.92 across all markets. 25% of their rated reviews give one or two stars; across all markets the share is 49%.

The most common problem in their complaints is “Account blocked”: 18% of 49 complaints with a labelled problem (6% across all markets). 92% of their 49 complaints with a known outcome were resolved, against 88% across all markets. In the last 12 months: 5 complaints and 96 reviews.

A player counts as being in Portugal when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about 22bet Casino in Portugal, or compare the market with another one.

Portugal and all markets
FigurePortugalAll markets
Complaints among all records9.4%18%
Resolved, of complaints with a known outcome92%88%
Average review rating, out of 53.92.92
Reviews rated 1–2 stars25%49%
Account blocked, of labelled complaints18%6%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Account blocked18%9
  • Withdrawal delay16%8
  • Verification delay10%5
  • Documents rejected or requested again10%5
  • Self-exclusion8.2%4
  • Withdrawal refused8.2%4
  • Winnings voided6.1%3
  • Deposit refund4.1%2
  • Other problems18%9
Share of the 49 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal33%16
  • Account24%12
  • KYC / verification20%10
  • Responsible gambling8.2%4
  • Deposit6.1%3
  • Bonus2%1
  • Payments & refunds2%1
  • Customer support2%1
  • Technical2%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved92%45
  • Unresolved8.2%4
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020202120222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars65%308
  • 4 stars7%33
  • 3 stars3%14
  • 2 stars1.1%5
  • 1 star24%111
Share of 471 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Sportsbook39%142
  • Customer support26%97
  • Withdrawals25%90
  • Website & app17%61
  • Bonuses11%42
  • Deposits & payment methods9%33
Share of the 367 reviews that name at least one aspect.reviews

Criticised

  • Customer support17%64
  • Withdrawals10%37
  • Bonuses6.8%25
  • Sportsbook4.9%18
  • KYC / verification4.6%17
  • Trust & licence3.8%14
Share of the 367 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2023202420252026
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20264–883.92
20258–1374.5
20248–1814.1
20234–342.71
20229–8–
20215–16–
20208–5–
20193–2–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–468–
Casino Guru423–
AskGamblers7––

Block 11

Latest complaints and reviews

The newest records about 22bet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Portugal · Trustpilot

  • Review

    5.0 of 5 stars

    Portugal · Trustpilot

  • Complaint

    Account blocked

    Resolved

    Portugal · Casino Guru

  • Complaint

    Winnings voided

    Resolved

    Portugal · Casino Guru

  • Complaint

    Self-exclusion

    Resolved

    Portugal · Casino Guru

3 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about 22bet Casino in Portugal

What bonuses and promotions does 22bet Casino run in Portugal?

We read 6 live offers for Portugal on the 22bet Casino site itself.

How many complaints and reviews about 22bet Casino come from players in Portugal?

520 of the 3,768 complaints and reviews about 22bet Casino come from players in Portugal. Across all its markets, 673 complaints have a known outcome, and 88% of them were resolved.

Who owns 22bet Casino?

22bet Casino is operated by TechSolutions Group N.V. and runs under the 22bet Partners affiliate programme.