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1xBet Casino in Mexico

Player complaints and reviews about 1xBet Casino, plus its operator (1xBet Partners), licences and welcome offers.

1xbet.com
Capture of the 1xBet Casino website

About

On the 1xBet Casino site for Mexico, we found 95 promotions.

1xBet Casino belongs to the 1xBet Partners affiliate programme. The site launched in 2007. It holds a licence from Curacao Gaming Control Board. The interface is available in 46 languages, including Arabic, Azerbaijani, Bulgarian, Portuguese. 103 account currencies are listed, including Euros, US dollars, Russian rubles, Australian dollars. We list 7 welcome offers.

Licensee

The company that holds the Curaçao licence for 1xBet Casino, as the licence register names it.

Legal name
Caecus N.V.
Curaçao licence reference
OGL/2024/1262/0493
Registration number (Curaçao Chamber of Commerce)
163779

Markets

This brand is listed in 60 markets. Pick one to see what it offers there.

Welcome bonuses

7 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

95 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Mexico

129 records

129 of the 9,064 records about 1xBet Casino come from players who state they are in Mexico. The figures below are theirs alone; the casino page covers every market.

Total complaints

11

91% resolved, of those with a known outcome

Total reviews

118

Across all review sites

Player rating

3.56 / 5

118 ratings by these players

Share of all records

1.4%

of 9,064 about 1xBet Casino

What players in Mexico say about 1xBet Casino

Players in Mexico have filed 11 complaints and written 118 reviews about 1xBet Casino. That is 1.4% of the 9,064 records about it from every market. Complaints make up 8.5% of their records, against 17% across all markets. Their reviews rate it 3.56 out of 5 on average (118 ratings), against 2.32 across all markets. 29% of their rated reviews give one or two stars; across all markets the share is 62%.

The most common problem in their complaints is “Withdrawal delay”: 27% of 11 complaints with a labelled problem (25% across all markets). 91% of their 11 complaints with a known outcome were resolved, against 71% across all markets. In the last 12 months: 2 complaints and 3 reviews.

A player counts as being in Mexico when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about 1xBet Casino in Mexico, or compare the market with another one.

Mexico and all markets
FigureMexicoAll markets
Complaints among all records8.5%17%
Resolved, of complaints with a known outcome91%71%
Average review rating, out of 53.562.32
Reviews rated 1–2 stars29%62%
Withdrawal delay, of labelled complaints27%25%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay27%3
  • Documents rejected or requested again18%2
  • Account blocked9.1%1
  • Bonus not credited9.1%1
  • Deposit not credited9.1%1
  • Verification delay9.1%1
  • Withdrawal refused9.1%1
  • Winnings voided9.1%1
Share of the 11 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal36%4
  • KYC / verification27%3
  • Account9.1%1
  • Bonus9.1%1
  • Deposit9.1%1
  • Technical9.1%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved91%10
  • Unresolved9.1%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars47%55
  • 4 stars16%19
  • 3 stars8.5%10
  • 2 stars4.2%5
  • 1 star25%29
Share of 118 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Sportsbook29%33
  • Website & app24%27
  • Withdrawals18%20
  • Customer support16%18
  • Games13%14
  • Bonuses9.8%11
Share of the 112 reviews that name at least one aspect.reviews

Criticised

  • Customer support18%20
  • Withdrawals16%18
  • KYC / verification9.8%11
  • Deposits & payment methods5.4%6
  • Trust & licence4.5%5
  • Sportsbook3.6%4
Share of the 112 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2024
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–3–
20251–203.55
20242–773.96
20234–2–
20222–7–
20211–9–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–111–
Casino Guru117–

Block 11

Latest complaints and reviews

The newest records about 1xBet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Mexico · Trustpilot

  • Review

    1.0 of 5 stars

    Mexico · Trustpilot

  • Complaint

    Winnings voided

    Resolved

    Mexico · Casino Guru

  • Complaint

    Withdrawal delay

    Unresolved

    Mexico · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Mexico · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about 1xBet Casino in Mexico

What bonuses and promotions does 1xBet Casino run in Mexico?

We read 95 live offers for Mexico on the 1xBet Casino site itself.

How many complaints and reviews about 1xBet Casino come from players in Mexico?

129 of the 9,064 complaints and reviews about 1xBet Casino come from players in Mexico. Across all its markets, 1,540 complaints have a known outcome, and 71% of them were resolved.

Who owns 1xBet Casino?

1xBet Casino is operated by Caecus N.V. and runs under the 1xBet Partners affiliate programme.

Is 1xBet Casino licensed?

Yes. 1xBet Casino holds a licence from Curacao Gaming Control Board.