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Casino profile

1Bet Casino in Germany

Player complaints and reviews about 1Bet Casino, plus its operator (1Bet Affiliates), licences and welcome offers.

1bet.com
Capture of the 1Bet Casino website

About

1Bet Casino belongs to the 1Bet Affiliates affiliate programme. The site launched in 2011. It holds a licence from Anjouan Gaming Board. The interface is available in 12 languages, including English, German, French, Spanish. 27 account currencies are listed, including Euros, US dollars, Danish krone, Norwegian kroner. We list 3 welcome offers.

Markets

This brand is listed in 26 markets. Pick one to see what it offers there.

Welcome bonuses

3 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player complaints and reviews in Germany

845 records

845 of the 2,587 records about 1Bet Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

53

87% resolved, of those with a known outcome

Total reviews

792

Across all review sites

Player rating

2.97 / 5

792 ratings by these players

Share of all records

33%

of 2,587 about 1Bet Casino

What players in Germany say about 1Bet Casino

Players in Germany have filed 53 complaints and written 792 reviews about 1Bet Casino. That is 33% of the 2,587 records about it from every market. Complaints make up 6.3% of their records, against 7.1% across all markets. Their reviews rate it 2.97 out of 5 on average (792 ratings), against 2.79 across all markets. 47% of their rated reviews give one or two stars; across all markets the share is 53%.

The most common problem in their complaints is “Withdrawal delay”: 33% of 52 complaints with a labelled problem (38% across all markets). 87% of their 53 complaints with a known outcome were resolved, against 80% across all markets. In the last 12 months: 8 complaints and 20 reviews.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about 1Bet Casino in Germany, or compare the market with another one.

Germany and all markets
FigureGermanyAll markets
Complaints among all records6.3%7.1%
Resolved, of complaints with a known outcome87%80%
Average review rating, out of 52.972.79
Reviews rated 1–2 stars47%53%
Withdrawal delay, of labelled complaints33%38%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay33%17
  • Self-exclusion17%9
  • Account not closed on request13%7
  • Account closed3.8%2
  • Bonus winnings confiscated3.8%2
  • Deposit not credited3.8%2
  • Documents rejected or requested again3.8%2
  • Withdrawal refused3.8%2
  • Other problems17%9
Share of the 52 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal40%21
  • Account19%10
  • Responsible gambling17%9
  • Deposit5.8%3
  • KYC / verification5.8%3
  • Bonus3.8%2
  • Payments & refunds3.8%2
  • Technical3.8%2
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved87%46
  • Unresolved13%7
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars40%319
  • 4 stars8.8%70
  • 3 stars3.7%29
  • 2 stars2.4%19
  • 1 star45%355
Share of 792 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Sportsbook15%92
  • Customer support12%76
  • Withdrawals12%73
  • Games9.7%60
  • Website & app9.4%58
  • Bonuses8.9%55
Share of the 617 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals38%235
  • Customer support31%190
  • Bonuses15%94
  • Trust & licence11%70
  • Account8.4%52
  • KYC / verification8.3%51
Share of the 617 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202120222023202420252026
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20266–15–
20258–212.05
202415100%1381.8
20237–1522.5
20221681%3143.72
20211–1443.18
20200–8–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–790–
Casino Guru532–

Block 11

Latest complaints and reviews

The newest records about 1Bet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Self-exclusion

    Unresolved

    Germany · Casino Guru

  • Complaint

    Account not closed on request

    Unresolved

    Germany · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Questions about 1Bet Casino in Germany

How many complaints and reviews about 1Bet Casino come from players in Germany?

845 of the 2,587 complaints and reviews about 1Bet Casino come from players in Germany. Across all its markets, 184 complaints have a known outcome, and 80% of them were resolved.

Who owns 1Bet Casino?

1Bet Casino is operated by Next Global Era Limited and runs under the 1Bet Affiliates affiliate programme.

Is 1Bet Casino licensed?

Yes. 1Bet Casino holds a licence from Anjouan Gaming Board.

When was 1Bet Casino founded?

1Bet Casino launched in 2011.