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Casino profile

10bet Casino in Canada

Player complaints and reviews about 10bet Casino, plus its operator (10bet Affiliates), licences and welcome offers.

10bet.com
Capture of the 10bet Casino website

About

On the 10bet Casino site for Canada, we found a loyalty programme with 3 tiers. The registration form for Canada has 8 fields, including last name, date of birth, country, address, phone and e-mail.

10bet Casino belongs to the 10bet Affiliates affiliate programme. The site launched in 2003. It holds a licence from Curacao Gaming Control Board. The interface is available in 4 languages: English, Arabic, Japanese, Korean. 7 account currencies are listed, including US dollars, Canadian dollars, Japanese yen, Bitcoin. We list 4 welcome offers.

Licensee

The company that holds the Curaçao licence for 10bet Casino, as the licence register names it.

Legal name
Sunstar Impact N.V.
Curaçao licence reference
OGL/2024/418/0821
Registration number (Curaçao Chamber of Commerce)
152448

Markets

This brand is listed in 5 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    10 Tiers: Climb up for bigger rewards!

    The higher the tier you advance to, the greater the prizes you will get your hands on!

  2. 2

    Mystery Box Surprises

    Every time you level up and reach a higher tier, you will earn access to Mystery Boxes featuring one-of-a-kind surprise prizes!

  3. 3

    Play more, gain more!

    The more you play casino or bet on sport, the more coins you will collect, allowing you to reach higher tiers with more exclusive prizes!

Sign-up requirements

16 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. Last name
  2. Date of birth
  3. Country
  4. Address
  5. Phone
  6. E-mail
  7. Password
  8. Other

Sign in

  1. Last name
  2. Date of birth
  3. Country
  4. Address
  5. Phone
  6. E-mail
  7. Password
  8. Other

Player complaints and reviews in Canada

85 records

85 of the 1,022 records about 10bet Casino come from players who state they are in Canada. The figures below are theirs alone; the casino page covers every market.

Total complaints

4

Fewer than 5 with a known outcome

Total reviews

81

Across all review sites

Player rating

4.05 / 5

81 ratings by these players

Share of all records

8.3%

of 1,022 about 10bet Casino

What players in Canada say about 10bet Casino

Players in Canada have filed 4 complaints and written 81 reviews about 10bet Casino. That is 8.3% of the 1,022 records about it from every market. Complaints make up 4.7% of their records, against 8.9% across all markets. Their reviews rate it 4.05 out of 5 on average (81 ratings), against 2.94 across all markets. 22% of their rated reviews give one or two stars; across all markets the share is 48%.

In the last 12 months: no complaints and 2 reviews.

A player counts as being in Canada when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about 10bet Casino in Canada, or compare the market with another one.

Canada and all markets
FigureCanadaAll markets
Complaints among all records4.7%8.9%
Average review rating, out of 54.052.94
Reviews rated 1–2 stars22%48%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2022202320242025
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Reviews count

Block 03

Review stars

How the rated reviews split by star.

  • 5 stars68%55
  • 4 stars9.9%8
  • 2 stars3.7%3
  • 1 star19%15
Share of 81 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 04

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support44%33
  • Withdrawals29%22
  • Bonuses20%15
  • VIP & loyalty19%14
  • Sportsbook17%13
  • Games9.3%7
Share of the 75 reviews that name at least one aspect.reviews

Criticised

  • Customer support16%12
  • Sportsbook12%9
  • Withdrawals11%8
  • Bonuses9.3%7
  • Account4%3
  • Website & app4%3
Share of the 75 reviews that name at least one aspect.reviews

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20202021
Rating history

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–2–
20252–1–
20241–0–
20221–7–
20210–254.4
20200–354.23
20190–6–
20180–4–
20170–1–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–81–
Casino Guru3––
AskGamblers1––

Block 08

Latest complaints and reviews

The newest records about 10bet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Canada · Trustpilot

  • Review

    5.0 of 5 stars

    Canada · Trustpilot

  • Complaint

    Account not closed on request

    Resolved

    Canada · Casino Guru

  • Complaint

    Account closed

    Resolved

    Canada · Casino Guru

  • Complaint

    Account blocked

    Resolved

    Canada · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Questions about 10bet Casino in Canada

Does 10bet Casino have a loyalty programme in Canada?

Yes. Its loyalty programme for Canada has 3 tiers.

What does 10bet Casino ask for at registration in Canada?

The 10bet Casino registration form for Canada has 8 fields, including last name, date of birth, country, address, phone, e-mail, password.

How many complaints and reviews about 10bet Casino come from players in Canada?

85 of the 1,022 complaints and reviews about 10bet Casino come from players in Canada. Across all its markets, 83 complaints have a known outcome, and 76% of them were resolved.

Who owns 10bet Casino?

10bet Casino is operated by Sunstar Impact N.V. and runs under the 10bet Affiliates affiliate programme.