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Casino profile
10bet UK Casino
Player complaints and reviews about 10bet UK Casino, plus its operator (10bet Affiliates), licences and welcome offers.
10bet.co.uk
Profile
- Website
- 10bet.co.uk
- Established
- 2003
- Operator
- 10bet Affiliatesaffiliate programme
- Company
- Blue Star Planet Limited
- Licences
- Languages
- English
- Currencies
- British pounds sterling
About
10bet UK Casino belongs to the 10bet Affiliates affiliate programme. The site launched in 2003. It holds a licence from UK Gambling Commission. The interface is in English. One account currency is listed: British pounds sterling. We list one welcome offer.
10bet UK Casino is listed in one market, United Kingdom.
Markets
This brand is listed in 1 market. Pick one to see what it offers there.
Welcome bonuses
1 offer
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Player Intelligence
2,023 records
What players report about 10bet UK Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
1
0% resolved, of those with a known outcome
Total reviews
2,022
Across all review sites
Player rating
4.1 / 5
Trustpilot 4.1
GEO markets
30
Countries stated on 100% of records
10bet UK Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about 10bet UK Casino, the way Player Intelligence PRO computes it.
Since 2015, players have posted 1 complaint and 2,022 reviews about 10bet UK Casino on 2 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 623 reviews. Reviews are up 66% on the 12 months before (376). The average review rating fell from 4.22 to 4.07 out of 5 year on year.
Reviewers give 10bet UK Casino 4.08 out of 5 on average over 2,020 rated reviews, against 3.44 across all brands. 78% of the ratings are four or five stars, and 20% are one or two. The review sites’ own scores average 4.1 out of 5 on one site. By that score, 10bet UK Casino ranks 634th of 4,286 rated casinos. Reviewers most often praise “Customer support” (613 reviews), “Bonuses” (593 reviews) and “Website & app” (440 reviews). The most common criticism concerns “Bonuses” (145 reviews), “Customer support” (116 reviews) and “Withdrawals” (105 reviews).
The countries players state most often are United Kingdom (96%), Ireland (1.5%) and Spain (0.3%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about 10bet UK Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
1
2025
| Period | Value |
|---|---|
| 2025 | 1 |
Block 02
Complaint categories
- Responsible gambling100%1
Block 03
Complaint status
- Unresolved100%1
Block 04
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
563
201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2015 | 2 |
| 2016 | 6 |
| 2017 | 73 |
| 2018 | 27 |
| 2019 | 59 |
| 2020 | 220 |
| 2021 | 301 |
| 2022 | 144 |
| 2023 | 57 |
| 2024 | 149 |
| 2025 | 421 |
| 2026 | 563 |
Block 05
Review stars
How the rated reviews split by star.
- 5 stars67%1,360
- 4 stars10%206
- 3 stars3%60
- 2 stars1.9%39
- 1 star18%355
Block 06
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Customer support33%613
- Bonuses32%593
- Website & app24%440
- Withdrawals24%435
- Sportsbook16%289
- Games5.9%108
Criticised
- Bonuses7.9%145
- Customer support6.3%116
- Withdrawals5.7%105
- Sportsbook4.9%91
- Website & app4.9%90
- Fairness & RTP3.9%71
Block 07
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
3
4
4
1.3
3.76
3.96
4.4
4.48
4.37
3.37
4.25
4.06
201520162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2015 | 3 |
| 2016 | 4 |
| 2017 | 4 |
| 2018 | 1.3 |
| 2019 | 3.76 |
| 2020 | 3.96 |
| 2021 | 4.4 |
| 2022 | 4.48 |
| 2023 | 4.37 |
| 2024 | 3.37 |
| 2025 | 4.25 |
| 2026 | 4.06 |
Block 08
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- United Kingdom96%1,941
- Ireland1.5%31
- Spain0.3%7
- United States0.2%4
- Czechia0.1%3
- India0.1%3
- Sweden0.1%3
- Albania0.1%2
- Bulgaria0.1%2
- Canada0.1%2
- Other countries1.2%24
Block 09
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 563 | 4.07 |
| 2025 | 1 | – | 421 | 4.24 |
| 2024 | 0 | – | 149 | 3.37 |
| 2023 | 0 | – | 57 | 4.37 |
| 2022 | 0 | – | 144 | 4.49 |
| 2021 | 0 | – | 301 | 4.4 |
| 2020 | 0 | – | 220 | 3.95 |
| 2019 | 0 | – | 59 | 3.76 |
| 2018 | 0 | – | 27 | 1.3 |
| 2017 | 0 | – | 73 | 4.0 |
| 2016 | 0 | – | 6 | – |
| 2015 | 0 | – | 2 | – |
A dash means too little data for that year.
Block 10
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 2,022 | 4.1 / 5 |
| Casinomeister | 1 | – | – |
Block 11
Latest complaints and reviews
The newest records about 10bet UK Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
4.0 of 5 stars
United Kingdom · Trustpilot
- Review
1.0 of 5 stars
United Kingdom · Trustpilot
- Review
1.0 of 5 stars
United Kingdom · Trustpilot
- Review
1.0 of 5 stars
United Kingdom · Trustpilot
- Complaint
Gambling limits
Unresolved
50 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot.
Questions about 10bet UK Casino
Who owns 10bet UK Casino?
10bet UK Casino is operated by Blue Star Planet Limited and runs under the 10bet Affiliates affiliate programme.
Is 10bet UK Casino licensed?
Yes. 10bet UK Casino holds a licence from UK Gambling Commission.
When was 10bet UK Casino founded?
10bet UK Casino launched in 2003.
Which currencies does 10bet UK Casino accept?
The one currency listed for 10bet UK Casino is British pounds sterling. Its site is available in one language: English.
What welcome bonuses does 10bet UK Casino offer?
One welcome offer is listed for 10bet UK Casino. The first on the list is “100% up to £25 at 10bet UK Casino”.
Which countries is 10bet UK Casino available in?
10bet UK Casino is listed in 1 market: United Kingdom.
What do players say about 10bet UK Casino?
Players have filed 1 complaint and written 2,022 reviews about 10bet UK Casino. Players rate 10bet UK Casino 4.1 out of 5 on average on the 1 site that publishes a rating.
What do players like and dislike about 10bet UK Casino?
Praised most: “Customer support”, “Bonuses” and “Website & app”. Criticised most: “Bonuses”, “Customer support” and “Withdrawals”. 78% of the rated reviews give four or five stars, and 20% give one or two.
How many complaints has 10bet UK Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed no complaints about 10bet UK Casino.
Where do 10bet UK Casino’s players come from?
The countries named most often in complaints and reviews about 10bet UK Casino are United Kingdom (96%), Ireland (1.5%) and Spain (0.3%).
Screenshots
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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Casinos that share a market, a licence or an operator with 10bet UK Casino, and ones players rate about the same.
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