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Casino profile

SlotJoint Casino

Player complaints and reviews about SlotJoint Casino, plus its operator (WagerJoint Affiliates), licences and welcome offers.

slotjoint.com
Capture of the SlotJoint Casino website

About

SlotJoint Casino belongs to the WagerJoint Affiliates affiliate programme. The site launched in 2015. It holds a licence from Curacao Gaming Control Board. The interface is in English. 7 account currencies are listed, including Australian dollars, Canadian dollars, Euros, British pounds sterling.

SlotJoint Casino is listed in 5 markets, among them Canada, Australia, United Kingdom and New Zealand.

Markets

This brand is listed in 5 markets. Pick one to see what it offers there.

Player Intelligence

128 records

What players report about SlotJoint Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

83

81% resolved, of those with a known outcome

Total reviews

45

Across all review sites

Player rating

3.48 / 5

AskGamblers 4.15 · Trustpilot 2.8

GEO markets

13

Countries stated on 32% of records

SlotJoint Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about SlotJoint Casino, the way Player Intelligence PRO computes it.

Since 2016, players have posted 83 complaints and 45 reviews about SlotJoint Casino on 4 sites.

The problem players report most often is “Withdrawal delay”: 27% of the 77 complaints with a labelled problem. Next come “Verification delay” (18%) and “Account closed” (6.5%). Complaints about “Withdrawal” make up 36% of those with a topic, against 29% across all brands.

Of the 83 complaints with a known outcome, 81% were resolved, against 59% across all brands. That puts SlotJoint Casino 807th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 83%.

Reviewers give SlotJoint Casino 3.91 out of 5 on average over 45 rated reviews, against 3.44 across all brands. 78% of the ratings are four or five stars, and 13% are one or two. The review sites’ own scores average 3.48 out of 5 across 2 sites. By that score, SlotJoint Casino ranks 1,678th of 4,286 rated casinos. Reviewers most often praise “Customer support” (25 reviews), “Games” (24 reviews) and “Withdrawals” (23 reviews). The most common criticism concerns “Games” (7 reviews), “KYC / verification” (7 reviews) and “Withdrawals” (7 reviews).

The countries players state most often are New Zealand (20%), Canada (17%) and Denmark (15%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,906 brands Player Intelligence tracks.

Ask the AI analyst about SlotJoint Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20162017201820192020202120222023
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay27%21
  • Verification delay18%14
  • Account closed6.5%5
  • Account blocked5.2%4
  • Site or app problems5.2%4
  • Withdrawal refused5.2%4
  • Wagering terms3.9%3
  • Deposit not credited3.9%3
  • Other problems25%19
Share of the 77 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal36%30
  • KYC / verification20%17
  • Account14%12
  • Technical9.6%8
  • Bonus8.4%7
  • Deposit4.8%4
  • Other4.8%4
  • Payments & refunds1.2%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved81%67
  • Unresolved19%16
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

SlotJoint Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

SlotJoint Casino against the market
MeasureSlotJoint CasinoAll brands
Complaints resolved81%59%
Average review rating3.913.44
Complaints per 100 reviews184.426.4
Share of “Withdrawal” complaints36%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20162017201820192020202120222023
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars58%26
  • 4 stars20%9
  • 3 stars8.9%4
  • 2 stars4.4%2
  • 1 star8.9%4
Share of 45 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support56%25
  • Games53%24
  • Withdrawals51%23
  • Bonuses47%21
  • Website & app29%13
  • Deposits & payment methods16%7
Share of the 45 reviews that name at least one aspect.reviews

Criticised

  • Games16%7
  • KYC / verification16%7
  • Withdrawals16%7
  • Bonuses13%6
  • Customer support11%5
  • Fairness & RTP6.7%3
Share of the 45 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20162017201820192020202120222023
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • New Zealand20%8
  • Canada17%7
  • Denmark15%6
  • Australia9.8%4
  • Austria7.3%3
  • Switzerland7.3%3
  • Germany7.3%3
  • Finland4.9%2
  • Argentina2.4%1
  • Belgium2.4%1
  • Other countries7.3%3
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20231–1–
20226–2–
20211486%5–
20203385%3–
20191369%2–
20188–1–
20175–7–
20163–244.48

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers25414.15 / 5
Casino Guru311–
CasinoReviews27––
Trustpilot–32.8 / 5

Block 13

Latest complaints and reviews

The newest records about SlotJoint Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, Trustpilot.

Questions about SlotJoint Casino

Who owns SlotJoint Casino?

SlotJoint Casino is operated by Northern Entertainment N.V. and runs under the WagerJoint Affiliates affiliate programme.

Is SlotJoint Casino licensed?

Yes. SlotJoint Casino holds a licence from Curacao Gaming Control Board.

When was SlotJoint Casino founded?

SlotJoint Casino launched in 2015.

Which currencies does SlotJoint Casino accept?

Currencies listed for SlotJoint Casino: Australian dollars, Canadian dollars, Euros, British pounds sterling, New Zealand dollars, US dollars, South African Rand. Its site is available in one language: English.

Which countries is SlotJoint Casino available in?

SlotJoint Casino is listed in 5 markets: Australia, Canada, New Zealand, South Africa, United Kingdom.

What do players say about SlotJoint Casino?

Players have filed 83 complaints and written 45 reviews about SlotJoint Casino. Players rate SlotJoint Casino 3.48 out of 5 on average across the 2 sites that publish one.

What do players complain about most at SlotJoint Casino?

“Withdrawal delay” – 27% of the 77 complaints about SlotJoint Casino with a labelled problem. Followed by “Verification delay” (18%) and “Account closed” (6.5%).

Do players report withdrawal problems at SlotJoint Casino?

Withdrawals are the topic of 30 complaints about SlotJoint Casino: 36% of the 83 with a topic. The most common withdrawal problem is “Withdrawal delay” (70% of them). Of the withdrawal complaints with a known outcome, 83% were resolved.

Does SlotJoint Casino resolve player complaints?

81% of the 83 complaints about SlotJoint Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, SlotJoint Casino is 807th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about SlotJoint Casino?

Praised most: “Customer support”, “Games” and “Withdrawals”. Criticised most: “Games”, “KYC / verification” and “Withdrawals”. 78% of the rated reviews give four or five stars, and 13% give one or two.

Where do SlotJoint Casino’s players come from?

The countries named most often in complaints and reviews about SlotJoint Casino are New Zealand (20%), Canada (17%) and Denmark (15%).