Casino profile

Wixstars Casino

Player complaints and reviews about Wixstars Casino, plus its operator (Wixstars Affiliates), licences and welcome offers.

Closeden.wixstars.com

About

Wixstars Casino belongs to the Wixstars Affiliates affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2016. It holds licences from Malta Gaming Authority, UK Gambling Commission. The interface is available in 4 languages: English, Finnish, German, Norwegian. 5 account currencies are listed, including Australian dollars, Canadian dollars, Euros, British pounds sterling.

Player Intelligence

19 records

What players report about Wixstars Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

77% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

2.65 / 5

AskGamblers 2.65

GEO markets

Countries stated on 21% of records

Wixstars Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Wixstars Casino, the way Player Intelligence PRO computes it.

Since 2017, players have posted 13 complaints and 6 reviews about Wixstars Casino on 3 sites.

The problem players report most often is “Documents rejected or requested again”: 58% of the 12 complaints with a labelled problem. Next come “Bonus winnings confiscated” (17%) and “Bonus not credited” (8.3%). Complaints about “KYC / verification” make up 62% of those with a topic, against 5% across all brands.

Of the 13 complaints with a known outcome, 77% were resolved, against 59% across all brands. That puts Wixstars Casino 924th of 1,917 casinos with at least 10 such complaints.

The review sites’ own scores average 2.65 out of 5 on one site. By that score, Wixstars Casino ranks 2,980th of 4,286 rated casinos.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Wixstars Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

20172018201920202021

Complaints count

Period	Value
2017	2
2018	4
2019	5
2020	1
2021	1

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

Documents rejected or requested again58%7
Bonus winnings confiscated17%2
Bonus not credited8.3%1
Verification delay8.3%1
Withdrawal delay8.3%1

Share of the 12 complaints with a labelled problem.complaints

Block 03

Complaint categories

KYC / verification62%8
Bonus23%3
Other7.7%1
Withdrawal7.7%1

Share of complaints by category.complaints

Block 04

Complaint status

Resolved77%10
Unresolved23%3

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Wixstars Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Wixstars Casino against the market
Measure	Wixstars Casino	All brands
Complaints resolved	77%	59%
Average review rating	–	3.44
Complaints per 100 reviews	–	26.4
Share of “KYC / verification” complaints	62%	5%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

20182019

Reviews count

Period	Value
2018	2
2019	4

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

2.25

2.88

20182019

Rating history

Period	Value
2018	2.25
2019	2.88

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

Germany50%2
Finland25%1
United Kingdom25%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2021	1	–	0	–
2020	1	–	0	–
2019	5	–	4	–
2018	4	–	2	–
2017	2	–	0	–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
AskGamblers	6	6	2.65 / 5
CasinoReviews	6	–	–
Casino Guru	1	–	–

Block 11

Latest complaints and reviews

The newest records about Wixstars Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ComplaintJun 10, 2020
Withdrawal delay
Resolved
Finland · Casino Guru
ComplaintSep 29, 2019
Bonus not credited
Unresolved
CasinoReviews
ComplaintJun 18, 2018
Documents rejected or requested again
Resolved
CasinoReviews
ComplaintFeb 10, 2018
Bonus winnings confiscated
Resolved
CasinoReviews
ComplaintJan 31, 2018
Documents rejected or requested again
Resolved
CasinoReviews

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from AskGamblers.

Questions about Wixstars Casino

Who owns Wixstars Casino?

Wixstars Casino is operated by Aspire Global International Ltd. and runs under the Wixstars Affiliates affiliate programme.

Is Wixstars Casino licensed?

Yes. Wixstars Casino holds 2 licences: Malta Gaming Authority, UK Gambling Commission.

When was Wixstars Casino founded?

Wixstars Casino launched in 2016. The site has since closed; its profile is kept for reference.

Which currencies does Wixstars Casino accept?

Currencies listed for Wixstars Casino: Australian dollars, Canadian dollars, Euros, British pounds sterling, Norwegian kroner. Its site is available in 4 languages: English, Finnish, German, Norwegian.

What do players say about Wixstars Casino?

Players have filed 13 complaints and written 6 reviews about Wixstars Casino. Players rate Wixstars Casino 2.65 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at Wixstars Casino?

“Documents rejected or requested again” – 58% of the 12 complaints about Wixstars Casino with a labelled problem. Followed by “Bonus winnings confiscated” (17%) and “Bonus not credited” (8.3%).

Do players report withdrawal problems at Wixstars Casino?

Withdrawals are the topic of 1 complaint about Wixstars Casino: 7.7% of the 13 with a topic. The most common withdrawal problem is “Withdrawal delay” (100% of them).

Does Wixstars Casino resolve player complaints?

77% of the 13 complaints about Wixstars Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Wixstars Casino is 924th. Open complaints and complaints closed without an outcome are left out.