Exclusive
30 Free Spins at WinSpirit Casino
- Free spins
- 30
- Min deposit
- €20
Casino profile
WinSpirit Casino
Player complaints and reviews about WinSpirit Casino, plus its operator (Makeberry Affiliates), licences and welcome offers.
winspirit.com
Profile
- Website
- winspirit.com
- Established
- 2022
- Operator
- Makeberry Affiliatesaffiliate programme
- Company
- Complete Technologies N.V. Casinos
- Licences
- Languages
- English
- French
- Portuguese
- Spanish
- German
- Italian
- Currencies
- Euros
- US dollars
- Australian dollars
- New Zealand dollars
- Canadian dollars
- Indian rupees
- Brazilian reals
About
WinSpirit Casino belongs to the Makeberry Affiliates affiliate programme. The site launched in 2022. It holds a licence from Curacao Gaming Control Board. The interface is available in 6 languages, including English, French, Portuguese, Spanish. 7 account currencies are listed, including Euros, US dollars, Australian dollars, New Zealand dollars. We list 8 welcome offers.
WinSpirit Casino is listed in 12 markets, among them Canada, Germany, France and Belgium. On the WinSpirit Casino site for Mexico, we found a loyalty programme with 3 tiers.
Licensee
The company that holds the Curaçao licence for WinSpirit Casino, as the licence register names it.
- Legal name
- Complete Technologies N.V.
- Curaçao licence reference
- OGL/2024/923/0383
- Registration number (Curaçao Chamber of Commerce)
- 133283
- Incorporated
- 2012
Markets
This brand is listed in 12 markets. Pick one to see what it offers there.
Welcome bonuses
8 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
200% up to €200, 2nd Deposit Bonus at WinSpirit Casino
- Bonus
- 200%
- Max bonus
- €200
- Min deposit
- €40
- Wagering
- 40xb
Wagering applies to the bonus amount.
100% up to €200 + 100 Free Spins, 1st Deposit at WinSpirit Casino
- Bonus
- 100%
- Max bonus
- €200
- Min deposit
- €20
- Wagering
- 40xb
Wagering applies to the bonus amount.
100% up to 1000 CAD + 100 Free Spins, 1st Deposit at WinSpirit Casino
- Bonus
- 100%
- Max bonus
- 1000 CAD
- Min deposit
- 30 CAD
- Wagering
- 40xb
- Max bet
- C$7.5 or 20% of current bonus value
Wagering applies to the bonus amount.
100% up to 20000 INR + 100 Free Spins, 1st Deposit at WinSpirit Casino
- Bonus
- 100%
- Max bonus
- 20000 INR
- Min deposit
- 2000 INR
- Wagering
- 40xb
Wagering applies to the bonus amount.
100% up to 300 NZD + 100 Free Spins, 1st Deposit at WinSpirit Casino
- Bonus
- 100%
- Max bonus
- 300 NZD
- Min deposit
- 30 NZD
- Wagering
- 40xb
Wagering applies to the bonus amount.
Up to 15% Cashback Bonus on Thursdays at WinSpirit Casino
- Bonus
- 15%
- Wagering
- 5x
Up to 50 Free Spins on Wednesdays at WinSpirit Casino
- Min deposit
- €20
- Wagering
- 40x
Loyalty programme
3 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
- 1
Join WinSpirit
Join WinSpirit After registration, your VIP journey starts automatically
- 2
Play and move up the levels
Play and move up the levels Play slots, Live games, or place sports bets. Every activity moves you forward
- 3
Unlock exclusive rewards
Unlock exclusive rewards The higher your level, the more valuable rewards and exclusive benefits you receive
Player Intelligence
6,749 records
What players report about WinSpirit Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
64
88% resolved, of those with a known outcome
Total reviews
6,685
Across all review sites
Player rating
4.68 / 5
Trustpilot 4.5 · AskGamblers 4.55 · Tribuna 5.0
GEO markets
43
Countries stated on 89% of records
WinSpirit Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about WinSpirit Casino, the way Player Intelligence PRO computes it.
Since 2023, players have posted 64 complaints and 6,685 reviews about WinSpirit Casino on 6 sites. In the 12 months to November 5, 2026, they filed 20 complaints and posted 1,431 reviews. That is 11% more complaints than in the 12 months before (18). Reviews are down 52% on the 12 months before (2,974). The average review rating fell from 4.41 to 4.39 out of 5 year on year. Of the complaints with a known outcome, 80% were resolved in the last 12 months, against 89% in the 12 months before.
The problem players report most often is “Withdrawal delay”: 23% of the 61 complaints with a labelled problem. Next come “Withdrawal refused” (13%) and “Account closed” (9.8%). Complaints about “Withdrawal” make up 37% of those with a topic, against 29% across all brands.
Of the 57 complaints with a known outcome, 88% were resolved, against 59% across all brands. That puts WinSpirit Casino 504th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 95%.
Reviewers give WinSpirit Casino 4.39 out of 5 on average over 6,685 rated reviews, against 3.44 across all brands. 85% of the ratings are four or five stars, and 6.9% are one or two. The review sites’ own scores average 4.68 out of 5 across 3 sites. By that score, WinSpirit Casino ranks 191st of 4,286 rated casinos. Reviewers most often praise “Games” (2,882 reviews), “Withdrawals” (2,072 reviews) and “Customer support” (1,586 reviews). The most common criticism concerns “Bonuses” (548 reviews), “Withdrawals” (243 reviews) and “Fairness & RTP” (224 reviews).
The countries players state most often are Canada (44%), Australia (32%) and Germany (8.6%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about WinSpirit Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Players appreciate the large selection of games and the fast withdrawal process, which enhances their overall gaming experience. Many also highlight the responsive customer support and attractive promotions that keep them engaged.
Players express frustration with the high wagering requirements on bonuses and the sometimes slow withdrawal process. Additionally, some mention that the loyalty rewards system could be improved to provide better incentives.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
19
2023202420252026
| Period | Value |
|---|---|
| 2023 | 5 |
| 2024 | 14 |
| 2025 | 19 |
| 2026 | 19 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay23%14
- Withdrawal refused13%8
- Account closed9.8%6
- Self-exclusion9.8%6
- Game malfunction8.2%5
- Missing funds6.6%4
- Account blocked4.9%3
- Bonus not credited4.9%3
- Other problems20%12
Block 03
Complaint categories
- Withdrawal37%23
- Account17%11
- Technical13%8
- Responsible gambling9.5%6
- Payments & refunds7.9%5
- Bonus6.3%4
- KYC / verification4.8%3
- Other3.2%2
- Deposit1.6%1
Block 04
Complaint status
- Resolved78%50
- Unresolved11%7
- Closed without an outcome9.4%6
- Open1.6%1
Block 05
WinSpirit Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | WinSpirit Casino | All brands |
|---|---|---|
| Complaints resolved | 88% | 59% |
| Average review rating | 4.39 | 3.44 |
| Complaints per 100 reviews | 1 | 26.4 |
| Share of “Withdrawal” complaints | 37% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
3,394
2023202420252026
| Period | Value |
|---|---|
| 2023 | 586 |
| 2024 | 1,765 |
| 2025 | 3,394 |
| 2026 | 940 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars67%4,486
- 4 stars18%1,215
- 3 stars7.9%525
- 2 stars1.5%98
- 1 star5.4%361
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games51%2,882
- Withdrawals37%2,072
- Customer support28%1,586
- Bonuses27%1,528
- Website & app23%1,301
- Deposits & payment methods12%696
Criticised
- Bonuses9.8%548
- Withdrawals4.3%243
- Fairness & RTP4%224
- Customer support2.8%156
- Website & app2.3%128
- Trust & licence2.3%128
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
4.29
4.39
4.41
4.38
2023202420252026
| Period | Value |
|---|---|
| 2023 | 4.29 |
| 2024 | 4.39 |
| 2025 | 4.41 |
| 2026 | 4.38 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Canada44%2,659
- Australia32%1,899
- Germany8.6%515
- Italy5.3%319
- New Zealand1.8%110
- Hungary1.6%96
- Austria1.4%85
- Poland1.4%84
- Ireland0.3%19
- Switzerland0.3%18
- Other countries3%177
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 19 | 79% | 940 | 4.38 |
| 2025 | 19 | 84% | 3,394 | 4.41 |
| 2024 | 14 | 100% | 1,765 | 4.39 |
| 2023 | 5 | – | 586 | 4.29 |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 5,892 | 4.5 / 5 |
| AskGamblers | 6 | 682 | 4.55 / 5 |
| Casino Guru | 50 | 39 | – |
| Tribuna | – | 72 | 5.0 / 5 |
| LCB | 6 | – | – |
| Casinomeister | 2 | – | – |
Block 13
Latest complaints and reviews
The newest records about WinSpirit Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Italy · Trustpilot
- Review
1.0 of 5 stars
Hungary · Casino Guru
- Complaint
Withdrawal refused
ResolvedGermany · Casino Guru
- Complaint
Other
Unresolved - Complaint
Withdrawal delay
ResolvedGermany · Casino Guru
5 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers, Tribuna.
Questions about WinSpirit Casino
Who owns WinSpirit Casino?
WinSpirit Casino is operated by Complete Technologies N.V. Casinos and runs under the Makeberry Affiliates affiliate programme.
Is WinSpirit Casino licensed?
Yes. WinSpirit Casino holds a licence from Curacao Gaming Control Board.
When was WinSpirit Casino founded?
WinSpirit Casino launched in 2022.
Which currencies does WinSpirit Casino accept?
Currencies listed for WinSpirit Casino: Euros, US dollars, Australian dollars, New Zealand dollars, Canadian dollars, Indian rupees, Brazilian reals. Its site is available in 6 languages: English, French, Portuguese, Spanish and 2 more.
What welcome bonuses does WinSpirit Casino offer?
8 welcome offers are listed for WinSpirit Casino. The first on the list is “30 Free Spins at WinSpirit Casino”.
Which countries is WinSpirit Casino available in?
WinSpirit Casino is listed in 12 markets: Australia, Austria, Belgium, Brazil, Canada, France, Germany, India and 4 more.
Does WinSpirit Casino have a loyalty programme in Mexico?
Yes. Its loyalty programme for Mexico has 3 tiers.
What do players say about WinSpirit Casino?
Players have filed 64 complaints and written 6,685 reviews about WinSpirit Casino. Players rate WinSpirit Casino 4.68 out of 5 on average across the 3 sites that publish one.
What do players complain about most at WinSpirit Casino?
“Withdrawal delay” – 23% of the 61 complaints about WinSpirit Casino with a labelled problem. Followed by “Withdrawal refused” (13%) and “Account closed” (9.8%).
Do players report withdrawal problems at WinSpirit Casino?
Withdrawals are the topic of 23 complaints about WinSpirit Casino: 37% of the 63 with a topic. The most common withdrawal problem is “Withdrawal delay” (61% of them). Of the withdrawal complaints with a known outcome, 95% were resolved.
Does WinSpirit Casino resolve player complaints?
88% of the 57 complaints about WinSpirit Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, WinSpirit Casino is 504th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about WinSpirit Casino?
Praised most: “Games”, “Withdrawals” and “Customer support”. Criticised most: “Bonuses”, “Withdrawals” and “Fairness & RTP”. 85% of the rated reviews give four or five stars, and 6.9% give one or two.
How many complaints has WinSpirit Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed 20 complaints about WinSpirit Casino. That is 11% more than in the 12 months before, when there were 18.
Where do WinSpirit Casino’s players come from?
The countries named most often in complaints and reviews about WinSpirit Casino are Canada (44%), Australia (32%) and Germany (8.6%).
Screenshots
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
Similar casinos
Casinos that share a market, a licence or an operator with WinSpirit Casino, and ones players rate about the same.
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Other casinos licensed by Curacao Gaming Control Board
Other brands of Makeberry Affiliates
Rated alike by players
Casinos whose player rating is closest to that of WinSpirit Casino.
