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Casino profile

Verde Casino

Player complaints and reviews about Verde Casino, plus its operator (V.Partners), licences and welcome offers.

verdecasino.com
verdecasino.com
Capture of the Verde Casino website

Profile

Website
verdecasino.com
Established
2022
Operator
V.Partnersaffiliate programme
Company
Wiraon B.V.
Licences
Languages
  • English
  • French
  • German
  • Polish
  • Portuguese
  • Spanish
  • Hungarian
  • Romanian
  • Japanese
  • Finnish
  • Thai
  • Vietnamese
  • Chinese
  • Greek
  • Bulgarian
Currencies
  • Euros
  • US dollars
  • Canadian dollars
  • Argentine pesos
  • Brazilian reals
  • Chilean pesos
  • Colombian pesos
  • Czech Republic korunas
  • Danish krone
  • Hungarian forints
  • Indian rupees
  • Japanese yen
  • Mexican pesos
  • Norwegian kroner
  • New Zealand dollars
  • Peruvian nuevos soles
  • Philippine pesos
  • Polish zlotys
  • Romanian lei
  • Thai baht
  • Vietnamese dong
  • Swedish kronor
  • Bulgarian leva
  • Swiss francs Show more

About

Verde Casino belongs to the V.Partners affiliate programme. The site launched in 2022. It holds a licence from Curacao Gaming Control Board. The interface is available in 15 languages, including English, French, German, Polish. 24 account currencies are listed, including Euros, US dollars, Canadian dollars, Argentine pesos. We list 14 welcome offers.

Verde Casino is listed in 26 markets, among them Canada, Germany, France and Belgium.

Licensee

The company that holds the Curaçao licence for Verde Casino, as the licence register names it.

Legal name
Wiraon B.V.
Curaçao licence reference
OGL/2024/686/0183
Registration number (Curaçao Chamber of Commerce)
146886
Incorporated
2018

Markets

This brand is listed in 26 markets. Pick one to see what it offers there.

Welcome bonuses

14 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

1,594 records

What players report about Verde Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

283

92% resolved, of those with a known outcome

Total reviews

1,311

Across all review sites

Player rating

3.15 / 5

Trustpilot 2.7 · AskGamblers 2.65 · Tribuna 4.1

GEO markets

57

Countries stated on 96% of records

Verde Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Verde Casino, the way Player Intelligence PRO computes it.

Since 2022, players have posted 283 complaints and 1,311 reviews about Verde Casino on 8 sites. In the 12 months to November 5, 2026, they filed 71 complaints and posted 97 reviews. That is 18% more complaints than in the 12 months before (60). Reviews are down 44% on the 12 months before (174). The average review rating rose from 1.39 to 1.77 out of 5 year on year. Of the complaints with a known outcome, 93% were resolved in the last 12 months, against 93% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 31% of the 281 complaints with a labelled problem. Next come “Account blocked” (22%) and “Withdrawal refused” (10%). Complaints about “Withdrawal” make up 43% of those with a topic, against 29% across all brands.

Of the 280 complaints with a known outcome, 92% were resolved, against 59% across all brands. That puts Verde Casino 304th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 98%.

Reviewers give Verde Casino 3.22 out of 5 on average over 1,311 rated reviews, against 3.44 across all brands. 54% of the ratings are four or five stars, and 40% are one or two. The review sites’ own scores average 3.15 out of 5 across 3 sites. By that score, Verde Casino ranks 2,245th of 4,286 rated casinos. Reviewers most often praise “Games” (200 reviews), “Withdrawals” (114 reviews) and “Bonuses” (111 reviews). The most common criticism concerns “Withdrawals” (329 reviews), “KYC / verification” (190 reviews) and “Trust & licence” (170 reviews).

The countries players state most often are Poland (22%), Germany (17%) and Italy (12%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Verde Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

The game selection appears to be a highlight for some players, though feedback is not overwhelmingly positive. Payments and customer support, however, generate significantly more negative comments than positive ones.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay31%88
  • Account blocked22%63
  • Withdrawal refused10%29
  • Documents rejected or requested again6.8%19
  • Account closed5.7%16
  • Verification delay4.6%13
  • Deposit not credited3.9%11
  • Bonus winnings confiscated2.5%7
  • Other problems12%35
Share of the 281 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal43%122
  • Account32%89
  • KYC / verification11%32
  • Bonus4.3%12
  • Deposit4.3%12
  • Responsible gambling2.5%7
  • Other1.1%3
  • Technical1.1%3
  • Payments & refunds0.7%2
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved91%258
  • Unresolved7.8%22
  • Open0.7%2
  • Closed without an outcome0.4%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Verde Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Verde Casino against the market
MeasureVerde CasinoAll brands
Complaints resolved92%59%
Average review rating3.223.44
Complaints per 100 reviews21.626.4
Share of “Withdrawal” complaints43%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars45%593
  • 4 stars9.2%121
  • 3 stars5.7%75
  • 2 stars2.5%33
  • 1 star37%489
Share of 1,311 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games21%200
  • Withdrawals12%114
  • Bonuses12%111
  • Website & app10%98
  • Customer support10%96
  • Deposits & payment methods4.7%45
Share of the 948 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals35%329
  • KYC / verification20%190
  • Trust & licence18%170
  • Customer support14%130
  • Account13%124
  • Bonuses10%99
Share of the 948 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Poland22%331
  • Germany17%255
  • Italy12%189
  • Denmark7.4%113
  • Hungary5.6%86
  • Belgium4.8%73
  • Sweden3.4%52
  • Austria3.1%48
  • Romania2.9%45
  • Latvia2.7%41
  • Other countries20%299
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20266092%821.78
20256691%1461.42
202410894%9873.76
20234693%911.73
20220–5–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1,2402.7 / 5
Casino Guru25335–
AskGamblers24172.65 / 5
Tribuna–194.1 / 5
CasinoReviews3––
Casinomeister1––
latestcasinobonuses.bet1––
Reclame Aqui1––

Block 13

Latest complaints and reviews

The newest records about Verde Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United States · Trustpilot

  • Review

    1.0 of 5 stars

    United States · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Slovenia · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Verification delay

    Resolved

    Sweden · Casino Guru

10 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about Verde Casino

Who owns Verde Casino?

Verde Casino is operated by Wiraon B.V. and runs under the V.Partners affiliate programme.

Is Verde Casino licensed?

Yes. Verde Casino holds a licence from Curacao Gaming Control Board.

When was Verde Casino founded?

Verde Casino launched in 2022.

Which currencies does Verde Casino accept?

Currencies listed for Verde Casino: Euros, US dollars, Canadian dollars, Argentine pesos, Brazilian reals, Chilean pesos, Colombian pesos, Czech Republic korunas and 16 more. Its site is available in 15 languages: English, French, German, Polish and 11 more.

What welcome bonuses does Verde Casino offer?

14 welcome offers are listed for Verde Casino. The first on the list is “250% up to €2000 + 50 Bonus Spins at Verde Casino”, with a 40× wagering requirement.

Which countries is Verde Casino available in?

Verde Casino is listed in 26 markets: Argentina, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia and 18 more.

What do players say about Verde Casino?

Players have filed 283 complaints and written 1,311 reviews about Verde Casino. Players rate Verde Casino 3.15 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Verde Casino?

“Withdrawal delay” – 31% of the 281 complaints about Verde Casino with a labelled problem. Followed by “Account blocked” (22%) and “Withdrawal refused” (10%).

Do players report withdrawal problems at Verde Casino?

Withdrawals are the topic of 122 complaints about Verde Casino: 43% of the 282 with a topic. The most common withdrawal problem is “Withdrawal delay” (72% of them). Of the withdrawal complaints with a known outcome, 98% were resolved.

Does Verde Casino resolve player complaints?

92% of the 280 complaints about Verde Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Verde Casino is 304th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Verde Casino?

Praised most: “Games”, “Withdrawals” and “Bonuses”. Criticised most: “Withdrawals”, “KYC / verification” and “Trust & licence”. 54% of the rated reviews give four or five stars, and 40% give one or two.

How many complaints has Verde Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 71 complaints about Verde Casino. That is 18% more than in the 12 months before, when there were 60.

Where do Verde Casino’s players come from?

The countries named most often in complaints and reviews about Verde Casino are Poland (22%), Germany (17%) and Italy (12%).

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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