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Casino profile

Vegasino Casino in Germany

Player complaints and reviews about Vegasino Casino, plus its operator (Mate Affiliates), licences and welcome offers.

vegasino.com
vegasino.com
Capture of the Vegasino Casino website

Profile

Website
vegasino.com
Established
2024
Operator
Mate Affiliatesaffiliate programme
Company
IGplay
Licences
Languages
  • English
  • French
  • German
  • Italian
  • Greek
  • Spanish
  • Finnish
  • Norwegian
  • Polish
  • Portuguese
  • Czech
  • Hungarian
  • Turkish
  • Arabic
  • Thai
Currencies
  • Euros
  • Canadian dollars
  • US dollars
  • Brazilian reals
  • Chilean pesos
  • Czech Republic korunas
  • Hungarian forints
  • New Zealand dollars
  • Norwegian kroner
  • Turkish Lira
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • Dogecoin
  • Ripple
  • USD Coin
  • ADA
  • Australian dollars
  • Swiss francs
  • Peruvian nuevos soles
  • Polish zlotys
  • South African Rand
  • Thai baht Show more

About

On the Vegasino Casino site for Germany, we found 7 tournaments.

Vegasino Casino belongs to the Mate Affiliates affiliate programme. The site launched in 2024. It holds a licence from Anjouan Gaming Board. The interface is available in 15 languages, including English, French, German, Italian. 25 account currencies are listed, including Euros, Canadian dollars, US dollars, Brazilian reals. We list 9 welcome offers.

Markets

This brand is listed in 22 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

7 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Germany

77 records

77 of the 308 records about Vegasino Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

55

98% resolved, of those with a known outcome

Total reviews

22

Across all review sites

Player rating

1.64 / 5

22 ratings by these players

Share of all records

25%

of 308 about Vegasino Casino

What players in Germany say about Vegasino Casino

Players in Germany have filed 55 complaints and written 22 reviews about Vegasino Casino. That is 25% of the 308 records about it from every market. Complaints make up 71% of their records, against 66% across all markets. Their reviews rate it 1.64 out of 5 on average (22 ratings), against 2.1 across all markets. 82% of their rated reviews give one or two stars; across all markets the share is 67%.

The most common problem in their complaints is “Withdrawal delay”: 65% of 55 complaints with a labelled problem (69% across all markets). 98% of their 55 complaints with a known outcome were resolved, against 95% across all markets. In the last 12 months: 23 complaints and 15 reviews.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Vegasino Casino in Germany, or compare the market with another one.

What the assistant can do
Germany and all markets
FigureGermanyAll markets
Complaints among all records71%66%
Resolved, of complaints with a known outcome98%95%
Average review rating, out of 51.642.1
Reviews rated 1–2 stars82%67%
Withdrawal delay, of labelled complaints65%69%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay65%36
  • Self-exclusion11%6
  • Account not closed on request7.3%4
  • Withdrawal refused5.5%3
  • Account blocked1.8%1
  • Bonus not credited1.8%1
  • Deposit not credited1.8%1
  • Verification delay1.8%1
  • Other problems3.6%2
Share of the 55 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal73%40
  • Responsible gambling11%6
  • Account9.1%5
  • Bonus1.8%1
  • Deposit1.8%1
  • KYC / verification1.8%1
  • Payments & refunds1.8%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved98%54
  • Unresolved1.8%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars4.5%1
  • 4 stars9.1%2
  • 3 stars4.5%1
  • 2 stars9.1%2
  • 1 star73%16
Share of 22 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals14%3
  • Bonuses9.5%2
  • Games9.5%2
  • VIP & loyalty9.5%2
  • Fairness & RTP4.8%1
  • Website & app4.8%1
Share of the 21 reviews that name at least one aspect.reviews

Criticised

  • Customer support43%9
  • Fairness & RTP33%7
  • Withdrawals33%7
  • Bonuses29%6
  • Trust & licence29%6
  • Account9.5%2
Share of the 21 reviews that name at least one aspect.reviews

Block 08

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262195%11–
202532100%11–
20242–0–

A dash means too little data for that year.

Block 09

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru55––
Trustpilot–22–

Block 10

Latest complaints and reviews

The newest records about Vegasino Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Self-exclusion

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Questions about Vegasino Casino in Germany

Does Vegasino Casino run tournaments in Germany?

Yes. The Vegasino Casino site for Germany lists 7 tournaments.

How many complaints and reviews about Vegasino Casino come from players in Germany?

77 of the 308 complaints and reviews about Vegasino Casino come from players in Germany. Across all its markets, 204 complaints have a known outcome, and 95% of them were resolved.

Who owns Vegasino Casino?

Vegasino Casino is operated by IGplay and runs under the Mate Affiliates affiliate programme.

Is Vegasino Casino licensed?

Yes. Vegasino Casino holds a licence from Anjouan Gaming Board.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with Vegasino Casino, and ones players rate about the same.