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Casino profile

The ClubHouse Casino in Australia

Player complaints and reviews about The ClubHouse Casino, plus its operator (The Clubhouse Affiliates), licences and welcome offers.

theclubhousecasino.com
theclubhousecasino.com
Capture of the The ClubHouse Casino website

Profile

Website
theclubhousecasino.com
Established
2021
Operator
The Clubhouse Affiliatesaffiliate programme
Company
Novatrix SRL
Licences
Languages
  • English
  • German
Currencies
  • Euros
  • Australian dollars
  • Canadian dollars
  • New Zealand dollars
  • US dollars
  • Indian rupees
  • Norwegian kroner
  • Russian rubles
  • Polish zlotys
  • Japanese yen
  • Kazakhstani tenges
  • Bitcoin
  • Bitcoin Cash
  • Litecoin
  • Dogecoin
  • Tether
  • Ethereum
  • Ukrainian hryvnias Show more

About

On the The ClubHouse Casino site for Australia, we found 1 promotion.

The ClubHouse Casino belongs to the The Clubhouse Affiliates affiliate programme. The site launched in 2021. It holds licences from Anjouan Gaming Board, Tobique Gaming Commission. The interface is available in 2 languages: English, German. 18 account currencies are listed, including Euros, Australian dollars, Canadian dollars, New Zealand dollars. We list 6 welcome offers.

Markets

This brand is listed in 8 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Australia

11 records

11 of the 158 records about The ClubHouse Casino come from players who state they are in Australia. The figures below are theirs alone; the casino page covers every market.

Total complaints

9

89% resolved, of those with a known outcome

Total reviews

2

Across all review sites

Player rating

–

Fewer than 5 ratings

Share of all records

7%

of 158 about The ClubHouse Casino

What players in Australia say about The ClubHouse Casino

Players in Australia have filed 9 complaints and written 2 reviews about The ClubHouse Casino. That is 7% of the 158 records about it from every market. Complaints make up 82% of their records, against 27% across all markets.

The most common problem in their complaints is “Withdrawal delay”: 44% of 9 complaints with a labelled problem (27% across all markets). 89% of their 9 complaints with a known outcome were resolved, against 83% across all markets. In the last 12 months: no complaints and 1 review.

A player counts as being in Australia when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about The ClubHouse Casino in Australia, or compare the market with another one.

What the assistant can do
Australia and all markets
FigureAustraliaAll markets
Complaints among all records82%27%
Resolved, of complaints with a known outcome89%83%
Withdrawal delay, of labelled complaints44%27%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2022202320242025
Complaints count

Block 02

Complaint categories

  • Withdrawal56%5
  • Bonus22%2
  • KYC / verification11%1
  • Technical11%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved89%8
  • Unresolved11%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 05

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–1–
20253–0–
20243–1–
20232–0–
20221–0–

A dash means too little data for that year.

Block 06

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru91–
Trustpilot–1–

Block 07

Latest complaints and reviews

The newest records about The ClubHouse Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Australia · Trustpilot

  • Complaint

    Bonus winnings confiscated

    Resolved

    Australia · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Australia · Casino Guru

  • Complaint

    Wrong calculation

    Resolved

    Australia · Casino Guru

  • Review

    1.0 of 5 stars

    Australia · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about The ClubHouse Casino in Australia

What bonuses and promotions does The ClubHouse Casino run in Australia?

We read 1 live offer for Australia on the The ClubHouse Casino site itself.

How many complaints and reviews about The ClubHouse Casino come from players in Australia?

11 of the 158 complaints and reviews about The ClubHouse Casino come from players in Australia. Across all its markets, 41 complaints have a known outcome, and 83% of them were resolved.

Who owns The ClubHouse Casino?

The ClubHouse Casino is operated by Novatrix SRL and runs under the The Clubhouse Affiliates affiliate programme.

Is The ClubHouse Casino licensed?

Yes. The ClubHouse Casino holds 2 licences: Anjouan Gaming Board, Tobique Gaming Commission.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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