Casino profile
Player complaints and reviews about SuperCat Casino, plus its operator (Jim Partners), licences and welcome offers.
SuperCat Casino belongs to the Jim Partners affiliate programme. The site launched in 2018. It holds a licence from Curacao Gaming Control Board. The interface is available in 6 languages, including English, Russian, Polish, Turkish. 10 account currencies are listed, including Euros, Turkish Lira, US dollars, Russian rubles.
SuperCat Casino is listed in 9 markets, among them Germany, Spain, Austria and Poland. On the SuperCat Casino site for Chile, we found 5 welcome bonuses.
The company that holds the Curaçao licence for SuperCat Casino, as the licence register names it.
This brand is listed in 9 markets. Pick one to see what it offers there.
5 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
30 free spins in Miss Cherry FruitsClick on the "Activate" button and make a deposit starting from 10 EUR into your account to get 30 free spins in Miss Cherry Fruits. The wager for the bonus is x45. The maximum bet for wagering the bonus is 2 EUR. The…
ENGPLNTURSPADEUFINNORPORCreate an accountLog indark
50 free spins in Luck & MagicClick on the "Activate" button and make a deposit starting from 30 EUR into your account to get 50 free spins in Luck & Magic. The wager for the bonus is x45. The maximum bet for wagering the bonus is 2 EUR. The maximum amount you…
ENGPLNTURSPADEUFINNORPORCreate an accountLog indark
70 free spins in Four Lucky CloverClick on the "Activate" button and make a deposit starting from 100 EUR into your account to get 70 free spins in Four Lucky Clover. The wager for the bonus is x45. The maximum bet for wagering the bonus is 2 EUR. The maximum…
75 records
What players report about SuperCat Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
35
69% resolved, of those with a known outcome
Total reviews
40
Across all review sites
Player rating
3.35 / 5
AskGamblers 2.15 · casino.ru 4.7 · Trustpilot 3.2
GEO markets
11
Countries stated on 40% of records
Every figure below is computed from the complaints and reviews collected about SuperCat Casino, the way Player Intelligence PRO computes it.
Since 2018, players have posted 35 complaints and 40 reviews about SuperCat Casino on 7 sites. In the 12 months to November 5, 2026, they filed 2 complaints and posted 1 review.
The problem players report most often is “Withdrawal refused”: 29% of the 35 complaints with a labelled problem. Next come “Withdrawal delay” (26%) and “Self-exclusion” (11%). Complaints about “Withdrawal” make up 54% of those with a topic, against 29% across all brands.
Of the 35 complaints with a known outcome, 69% were resolved, against 59% across all brands. That puts SuperCat Casino 1,217th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 84%.
Reviewers give SuperCat Casino 2.41 out of 5 on average over 32 rated reviews, against 3.44 across all brands. 28% of the ratings are four or five stars, and 50% are one or two. The review sites’ own scores average 3.35 out of 5 across 3 sites. By that score, SuperCat Casino ranks 1,846th of 4,287 rated casinos. Reviewers most often praise “Games” (11 reviews) and “Bonuses” (7 reviews). The most common criticism concerns “Withdrawals” (12 reviews), “Bonuses” (10 reviews) and “Customer support” (8 reviews).
The countries players state most often are Russia (40%), Germany (17%) and Spain (10%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,907 brands Player Intelligence tracks.
Ask the AI analyst about SuperCat Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints filed per year or month, across every complaint site.
| Period | Value |
|---|---|
| 2018 | 1 |
| 2019 | 2 |
| 2020 | 11 |
| 2021 | 8 |
| 2022 | 9 |
| 2023 | 1 |
| 2024 | 1 |
| 2025 | 1 |
| 2026 | 1 |
Block 02
What went wrong, one level below the topic: the problem each complaint describes.
Block 03
Block 04
Block 05
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | SuperCat Casino | All brands |
|---|---|---|
| Complaints resolved | 69% | 59% |
| Average review rating | 2.41 | 3.44 |
| Complaints per 100 reviews | 87.5 | 26.4 |
| Share of “Withdrawal” complaints | 54% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Player reviews posted per year or month, across every review site.
| Period | Value |
|---|---|
| 2019 | 8 |
| 2020 | 15 |
| 2021 | 11 |
| 2022 | 1 |
| 2023 | 2 |
| 2024 | 1 |
| 2025 | 1 |
| 2026 | 1 |
Block 07
How the rated reviews split by star.
Block 08
The aspects reviews name either way: one review can praise one thing and criticise another.
Block 09
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
| Period | Value |
|---|---|
| 2019 | 1.4 |
| 2020 | 2.75 |
| 2021 | 2.28 |
| 2022 | 2 |
| 2023 | 1.75 |
| 2024 | 5 |
| 2025 | 5 |
| 2026 | 1 |
Block 10
The ten countries players most often state, complaints and reviews together.
Block 11
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 1 | – | 1 | – |
| 2025 | 1 | – | 1 | – |
| 2024 | 1 | – | 1 | – |
| 2023 | 1 | – | 2 | – |
| 2022 | 9 | – | 1 | – |
| 2021 | 8 | – | 11 | – |
| 2020 | 11 | 64% | 15 | – |
| 2019 | 2 | – | 8 | – |
| 2018 | 1 | – | 0 | – |
A dash means too little data for that year.
Block 12
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| latestcasinobonuses.bet | 15 | 16 | – |
| AskGamblers | 4 | 12 | 2.15 / 5 |
| Casino Guru | 14 | 1 | – |
| casino.ru | – | 9 | 4.7 / 5 |
| Trustpilot | – | 2 | 3.2 / 5 |
| CasinoReviews | 1 | – | – |
| forum-casino.com | 1 | – | – |
Block 13
The newest records about SuperCat Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
Self-exclusion
ResolvedGermany · Casino Guru
1.0 of 5 stars
Spain · Trustpilot
Withdrawal refused
UnresolvedRussia · forum-casino.com
5.0 of 5 stars
Poland · Trustpilot
Account closed
UnresolvedRussia · latestcasinobonuses.bet
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from AskGamblers, casino.ru, Trustpilot.
SuperCat Casino is operated by Atlantic Management B.V. and runs under the Jim Partners affiliate programme.
Yes. SuperCat Casino holds a licence from Curacao Gaming Control Board.
SuperCat Casino launched in 2018.
Currencies listed for SuperCat Casino: Euros, Turkish Lira, US dollars, Russian rubles, Polish zlotys, South African Rand, Argentine pesos, Mexican pesos and 2 more. Its site is available in 6 languages: English, Russian, Polish, Turkish and 2 more.
SuperCat Casino is listed in 9 markets: Argentina, Austria, Chile, Germany, Mexico, Peru, Poland, South Africa and 1 more.
We read 5 live offers for Chile on the SuperCat Casino site itself.
Players have filed 35 complaints and written 40 reviews about SuperCat Casino. Players rate SuperCat Casino 3.35 out of 5 on average across the 3 sites that publish one.
“Withdrawal refused” – 29% of the 35 complaints about SuperCat Casino with a labelled problem. Followed by “Withdrawal delay” (26%) and “Self-exclusion” (11%).
Withdrawals are the topic of 19 complaints about SuperCat Casino: 54% of the 35 with a topic. The most common withdrawal problem is “Withdrawal refused” (53% of them). Of the withdrawal complaints with a known outcome, 84% were resolved.
69% of the 35 complaints about SuperCat Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, SuperCat Casino is 1,217th. Open complaints and complaints closed without an outcome are left out.
Praised most: “Games” and “Bonuses”. Criticised most: “Withdrawals”, “Bonuses” and “Customer support”. 28% of the rated reviews give four or five stars, and 50% give one or two.
In the 12 months to November 5, 2026, players filed 2 complaints about SuperCat Casino.
The countries named most often in complaints and reviews about SuperCat Casino are Russia (40%), Germany (17%) and Spain (10%).
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
Casinos that share a market, a licence or an operator with SuperCat Casino, and ones players rate about the same.
Casinos whose player rating is closest to that of SuperCat Casino.
