Casino profile

STS Casino UK

Player complaints and reviews about STS Casino UK, plus its operator (STS Affiliates), licences and welcome offers.

stsbet.co.uk

About

STS Casino UK belongs to the STS Affiliates affiliate programme. The site launched in 2019. It holds a licence from UK Gambling Commission. The interface is available in 2 languages: English, Polish. One account currency is listed: British pounds sterling.

STS Casino UK is listed in 2 markets: United Kingdom and Poland.

Markets

This brand is listed in 2 markets. Pick one to see what it offers there.

Player Intelligence

340 records

What players report about STS Casino UK on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

100% resolved, of those with a known outcome

Total reviews

339

Across all review sites

Player rating

3.4 / 5

Trustpilot 1.8 · AskGamblers 5.0

GEO markets

Countries stated on 99% of records

STS Casino UK complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about STS Casino UK, the way Player Intelligence PRO computes it.

Since 2019, players have posted 1 complaint and 339 reviews about STS Casino UK on 3 sites. In the 12 months to November 5, 2026, they filed no complaints and posted no reviews.

Reviewers give STS Casino UK 2.34 out of 5 on average over 339 rated reviews, against 3.44 across all brands. 34% of the ratings are four or five stars, and 64% are one or two. The review sites’ own scores average 3.4 out of 5 across 2 sites. By that score, STS Casino UK ranks 1,737th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (61 reviews), “Website & app” (42 reviews) and “Customer support” (41 reviews). The most common criticism concerns “Withdrawals” (120 reviews), “KYC / verification” (91 reviews) and “Customer support” (67 reviews).

The countries players state most often are United Kingdom (94%), France (2.7%) and Finland (0.9%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about STS Casino UK: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

2022

Complaints count

Period	Value
2022	1

Block 02

Complaint categories

Account100%1

Share of complaints by category.complaints

Block 03

Complaint status

Resolved100%1

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

129

2019202020212022202320242025

Reviews count

Period	Value
2019	4
2020	129
2021	107
2022	91
2023	6
2024	0
2025	2

Block 05

Review stars

How the rated reviews split by star.

5 stars27%91
4 stars6.8%23
3 stars2.7%9
2 stars1.2%4
1 star63%212

Share of 339 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Withdrawals19%61
Website & app13%42
Customer support13%41
Sportsbook10%33
Bonuses9.4%30
Games6%19

Share of the 319 reviews that name at least one aspect.reviews

Criticised

Withdrawals38%120
KYC / verification29%91
Customer support21%67
Trust & licence20%65
Bonuses15%48
Account10%33

Share of the 319 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

3.29

2.31

1.15

1.67

2019202020212022202320242025

Rating history

Period	Value
2019	1
2020	3.29
2021	2.31
2022	1.15
2023	1.67
2024	0
2025	2

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

United Kingdom94%319
France2.7%9
Finland0.9%3
Switzerland0.6%2
Poland0.6%2
Germany0.3%1
Netherlands0.3%1
Slovakia0.3%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2025	0	–	2	–
2023	0	–	6	–
2022	1	–	91	1.15
2021	0	–	107	2.31
2020	0	–	129	3.29
2019	0	–	4	–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	336	1.8 / 5
AskGamblers	–	2	5.0 / 5
Casino Guru	1	1	–

Block 11

Latest complaints and reviews

The newest records about STS Casino UK as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewOct 14, 2025
1.0 of 5 stars
United Kingdom · Trustpilot
ReviewSep 12, 2025
3.0 of 5 stars
Switzerland · Trustpilot
ReviewDec 30, 2023
1.0 of 5 stars
United Kingdom · Trustpilot
ReviewDec 19, 2023
1.0 of 5 stars
United Kingdom · Trustpilot
ComplaintSep 17, 2022
Account blocked
Resolved
United Kingdom · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from Trustpilot, AskGamblers.

Questions about STS Casino UK

Who owns STS Casino UK?

STS Casino UK is operated by STS.BET Limited and runs under the STS Affiliates affiliate programme.

Is STS Casino UK licensed?

Yes. STS Casino UK holds a licence from UK Gambling Commission.

When was STS Casino UK founded?

STS Casino UK launched in 2019.

Which currencies does STS Casino UK accept?

The one currency listed for STS Casino UK is British pounds sterling. Its site is available in 2 languages: English, Polish.

Which countries is STS Casino UK available in?

STS Casino UK is listed in 2 markets: Poland, United Kingdom.

What do players say about STS Casino UK?

Players have filed 1 complaint and written 339 reviews about STS Casino UK. Players rate STS Casino UK 3.4 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about STS Casino UK?

Praised most: “Withdrawals”, “Website & app” and “Customer support”. Criticised most: “Withdrawals”, “KYC / verification” and “Customer support”. 34% of the rated reviews give four or five stars, and 64% give one or two.