Casino profile

STS Casino

Player complaints and reviews about STS Casino, plus its operator (STS Affiliates), licences and welcome offers.

About

STS Casino belongs to the STS Affiliates affiliate programme. The site launched in 2021. It holds a licence from Estonian Tax and Customs Board. The interface is available in 2 languages: Finnish, English. 2 account currencies are listed: Canadian dollars, Euros.

STS Casino is listed in 2 markets: Canada and Finland.

Markets

This brand is listed in 2 markets. Pick one to see what it offers there.

Player Intelligence

56 records

What players report about STS Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

100% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

1.7 / 5

Trustpilot 1.7

GEO markets

Countries stated on 100% of records

STS Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about STS Casino, the way Player Intelligence PRO computes it.

Since 2020, players have posted 1 complaint and 55 reviews about STS Casino on 2 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 19 reviews.

Reviewers give STS Casino 1.31 out of 5 on average over 55 rated reviews, against 3.44 across all brands. 5.5% of the ratings are four or five stars, and 91% are one or two. The review sites’ own scores average 1.7 out of 5 on one site. By that score, STS Casino ranks 3,926th of 4,286 rated casinos. The most common criticism concerns “Withdrawals” (20 reviews), “Trust & licence” (13 reviews) and “KYC / verification” (11 reviews).

The countries players state most often are Poland (64%), United Kingdom (13%) and Germany (8.9%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about STS Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

2022

Complaints count

Period	Value
2022	1

Block 02

Complaint categories

KYC / verification100%1

Share of complaints by category.complaints

Block 03

Complaint status

Resolved100%1

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

2020202120222023202420252026

Reviews count

Period	Value
2020	2
2021	4
2022	12
2023	2
2024	8
2025	11
2026	16

Block 05

Review stars

How the rated reviews split by star.

5 stars1.8%1
4 stars3.6%2
3 stars3.6%2
2 stars5.5%3
1 star85%47

Share of 55 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Sportsbook8%4
Withdrawals8%4
Deposits & payment methods4%2
KYC / verification2%1
Customer support2%1

Share of the 50 reviews that name at least one aspect.reviews

Criticised

Withdrawals40%20
Trust & licence26%13
KYC / verification22%11
Fairness & RTP20%10
Bonuses18%9
Sportsbook18%9

Share of the 50 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

1.5

1.33

1.13

1.36

1.37

2020202120222023202420252026

Rating history

Period	Value
2020	1
2021	1.5
2022	1.33
2023	1
2024	1.13
2025	1.36
2026	1.37

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

Poland64%36
United Kingdom13%7
Germany8.9%5
Finland5.4%3
Canada3.6%2
France3.6%2
Cocos (Keeling) Islands1.8%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2026	0	–	16	–
2025	0	–	11	–
2024	0	–	8	–
2023	0	–	2	–
2022	1	–	12	–
2021	0	–	4	–
2020	0	–	2	–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	55	1.7 / 5
Casino Guru	1	–	–

Block 11

Latest complaints and reviews

The newest records about STS Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewOct 2, 2026
1.0 of 5 stars
Poland · Trustpilot
ReviewSep 26, 2026
1.0 of 5 stars
Poland · Trustpilot
ReviewAug 17, 2026
1.0 of 5 stars
Poland · Trustpilot
ReviewAug 9, 2026
1.0 of 5 stars
Poland · Trustpilot
ComplaintSep 27, 2022
Verification delay
Resolved
Finland · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from Trustpilot.

Questions about STS Casino

Who owns STS Casino?

STS Casino is operated by STS.BET Limited and runs under the STS Affiliates affiliate programme.

Is STS Casino licensed?

Yes. STS Casino holds a licence from Estonian Tax and Customs Board.

When was STS Casino founded?

STS Casino launched in 2021.

Which currencies does STS Casino accept?

Currencies listed for STS Casino: Canadian dollars, Euros. Its site is available in 2 languages: Finnish, English.

Which countries is STS Casino available in?

STS Casino is listed in 2 markets: Canada, Finland.

What do players say about STS Casino?

Players have filed 1 complaint and written 55 reviews about STS Casino. Players rate STS Casino 1.7 out of 5 on average on the 1 site that publishes a rating.

What do players like and dislike about STS Casino?

Criticised most: “Withdrawals”, “Trust & licence” and “KYC / verification”. 5.5% of the rated reviews give four or five stars, and 91% give one or two.