igamingcpo.com

Casino profile

Sportuna Casino in Germany

Player complaints and reviews about Sportuna Casino, plus its operator (Partners Casa), licences and welcome offers.

sportuna.com
Capture of the Sportuna Casino website

About

On the Sportuna Casino site for Germany, we found 5 tournaments and a loyalty programme with 5 tiers.

Sportuna Casino belongs to the Partners Casa affiliate programme. The site launched in 2022. It holds a licence from Anjouan Gaming Board. The interface is available in 7 languages, including English, German, Polish, Hungarian. 14 account currencies are listed, including Euros, US dollars, Hungarian forints, Norwegian kroner. We list 9 welcome offers.

Markets

This brand is listed in 15 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Taso 1

    VALITSE BONUKSESI
    225% jopa 3,000€ + 250 FS
    100% jopa 200€
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE
    Onko sinulla jo tili? Kirjaudu

  2. 2

    Taso 2

    VALITSE BONUKSESI
    225% jopa 3,000€ + 250 FS
    100% jopa 200€
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE
    Onko sinulla jo tili? Kirjaudu

  3. 3

    Taso 3

    VALITSE BONUKSESI
    225% jopa 3,000€ + 250 FS
    100% jopa 200€
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE
    Onko sinulla jo tili? Kirjaudu

  4. 4

    Taso 4

    VALITSE BONUKSESI
    225% jopa 3,000€ + 250 FS
    100% jopa 200€
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE
    Onko sinulla jo tili? Kirjaudu

  5. 5

    Taso 5

    VALITSE BONUKSESI
    225% jopa 3,000€ + 250 FS
    100% jopa 200€
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE
    Onko sinulla jo tili? Kirjaudu

Player complaints and reviews in Germany

24 records

24 of the 191 records about Sportuna Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

11

90% resolved, of those with a known outcome

Total reviews

13

Across all review sites

Player rating

2.08 / 5

13 ratings by these players

Share of all records

13%

of 191 about Sportuna Casino

What players in Germany say about Sportuna Casino

Players in Germany have filed 11 complaints and written 13 reviews about Sportuna Casino. That is 13% of the 191 records about it from every market. Complaints make up 46% of their records, against 38% across all markets. Their reviews rate it 2.08 out of 5 on average (13 ratings), against 1.87 across all markets. 69% of their rated reviews give one or two stars; across all markets the share is 74%.

The most common problem in their complaints is “Withdrawal delay”: 55% of 11 complaints with a labelled problem (59% across all markets). 90% of their 10 complaints with a known outcome were resolved, against 97% across all markets. In the last 12 months: 5 complaints and 4 reviews.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Sportuna Casino in Germany, or compare the market with another one.

Germany and all markets
FigureGermanyAll markets
Complaints among all records46%38%
Resolved, of complaints with a known outcome90%97%
Average review rating, out of 52.081.87
Reviews rated 1–2 stars69%74%
Withdrawal delay, of labelled complaints55%59%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay55%6
  • Account closed18%2
  • Self-exclusion18%2
  • Deposit not credited9.1%1
Share of the 11 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal55%6
  • Account18%2
  • Responsible gambling18%2
  • Deposit9.1%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved82%9
  • Closed without an outcome9.1%1
  • Unresolved9.1%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20264–4–
20254–5–
20242–1–
20231–3–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru113–
Trustpilot–10–

Block 08

Latest complaints and reviews

The newest records about Sportuna Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Account closed

    Unresolved

    Germany · Casino Guru

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Sportuna Casino in Germany

Does Sportuna Casino run tournaments and a loyalty programme in Germany?

Yes. The Sportuna Casino site for Germany lists 5 tournaments. Its loyalty programme for Germany has 5 tiers.

How many complaints and reviews about Sportuna Casino come from players in Germany?

24 of the 191 complaints and reviews about Sportuna Casino come from players in Germany. Across all its markets, 71 complaints have a known outcome, and 97% of them were resolved.

Who owns Sportuna Casino?

Sportuna Casino is operated by NovaForge Ltd and runs under the Partners Casa affiliate programme.

Is Sportuna Casino licensed?

Yes. Sportuna Casino holds a licence from Anjouan Gaming Board.