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Spinamba Casino

Player complaints and reviews about Spinamba Casino, plus its operator (Jim Partners), licences and welcome offers.

spinamba.com
Capture of the Spinamba Casino website

About

Spinamba Casino belongs to the Jim Partners affiliate programme. The site launched in 2019. It holds a licence from Curacao Gaming Control Board. The interface is available in 9 languages, including English, German, Spanish, Polish. 15 account currencies are listed, including Euros, Turkish Lira, Polish zlotys, US dollars. We list 3 welcome offers.

Spinamba Casino is listed in 17 markets, among them Canada, Germany, Australia and Spain. On the Spinamba Casino site for Chile, we found 9 promotions.

Licensee

The company that holds the Curaçao licence for Spinamba Casino, as the licence register names it.

Legal name
Atlantic Management B.V.
Curaçao licence reference
OGL/2024/1060/0472
Registration number (Curaçao Chamber of Commerce)
139089

Markets

This brand is listed in 17 markets. Pick one to see what it offers there.

Welcome bonuses

3 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

9 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Sign-up requirements

2 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Sign in

  1. E-mailrequired
  2. Passwordrequired

Player Intelligence

64 records

What players report about Spinamba Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

36

69% resolved, of those with a known outcome

Total reviews

28

Across all review sites

Player rating

3.0 / 5

Trustpilot 2.3 · AskGamblers 2.0 · casino.ru 4.7

GEO markets

14

Countries stated on 58% of records

Spinamba Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Spinamba Casino, the way Player Intelligence PRO computes it.

Since 2019, players have posted 36 complaints and 28 reviews about Spinamba Casino on 6 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 2 reviews.

The problem players report most often is “Withdrawal refused”: 35% of the 34 complaints with a labelled problem. Next come “Withdrawal delay” (18%) and “Account blocked” (12%). Complaints about “Withdrawal” make up 58% of those with a topic, against 29% across all brands.

Of the 36 complaints with a known outcome, 69% were resolved, against 59% across all brands. That puts Spinamba Casino 1,180th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 86%.

Reviewers give Spinamba Casino 1.18 out of 5 on average over 22 rated reviews, against 3.44 across all brands. 9.1% of the ratings are four or five stars, and 86% are one or two. The review sites’ own scores average 3.0 out of 5 across 3 sites. By that score, Spinamba Casino ranks 2,421st of 4,286 rated casinos. Reviewers most often praise “Games” (7 reviews). The most common criticism concerns “Withdrawals” (10 reviews), “Trust & licence” (9 reviews) and “Bonuses” (8 reviews).

The countries players state most often are Russia (35%), Germany (24%) and Poland (8.1%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Spinamba Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201920202021202220232024
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal refused35%12
  • Withdrawal delay18%6
  • Account blocked12%4
  • Bonus winnings confiscated5.9%2
  • Documents rejected or requested again5.9%2
  • Self-exclusion5.9%2
  • Winnings voided5.9%2
  • Account not closed on request2.9%1
  • Other problems8.8%3
Share of the 34 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal58%21
  • Account17%6
  • Bonus8.3%3
  • KYC / verification5.6%2
  • Payments & refunds5.6%2
  • Responsible gambling5.6%2
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved69%25
  • Unresolved31%11
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Spinamba Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Spinamba Casino against the market
MeasureSpinamba CasinoAll brands
Complaints resolved69%59%
Average review rating1.183.44
Complaints per 100 reviews128.626.4
Share of “Withdrawal” complaints58%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 4 stars9.1%2
  • 3 stars4.5%1
  • 2 stars4.5%1
  • 1 star82%18
Share of 22 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games29%7
  • Customer support17%4
  • Withdrawals17%4
  • Bonuses13%3
  • Website & app13%3
  • KYC / verification8.3%2
Share of the 24 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals42%10
  • Trust & licence38%9
  • Bonuses33%8
  • Customer support29%7
  • Account21%5
  • Website & app17%4
Share of the 24 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Russia35%13
  • Germany24%9
  • Poland8.1%3
  • Sweden5.4%2
  • Armenia2.7%1
  • Australia2.7%1
  • Belarus2.7%1
  • Canada2.7%1
  • Colombia2.7%1
  • Spain2.7%1
  • Other countries11%4
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–2–
20250–1–
20242–1–
20235–3–
20225–8–
20211182%1–
20201258%11–
20191–1–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
latestcasinobonuses.bet1013–
Casino Guru172–
AskGamblers642.0 / 5
Trustpilot–62.3 / 5
casino.ru–34.7 / 5
CasinoReviews3––

Block 13

Latest complaints and reviews

The newest records about Spinamba Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, casino.ru.

Questions about Spinamba Casino

Who owns Spinamba Casino?

Spinamba Casino is operated by Atlantic Management B.V. and runs under the Jim Partners affiliate programme.

Is Spinamba Casino licensed?

Yes. Spinamba Casino holds a licence from Curacao Gaming Control Board.

When was Spinamba Casino founded?

Spinamba Casino launched in 2019.

Which currencies does Spinamba Casino accept?

Currencies listed for Spinamba Casino: Euros, Turkish Lira, Polish zlotys, US dollars, Argentine pesos, Mexican pesos, Peruvian nuevos soles, Chilean pesos and 7 more. Its site is available in 9 languages: English, German, Spanish, Polish and 5 more.

What welcome bonuses does Spinamba Casino offer?

3 welcome offers are listed for Spinamba Casino. The first on the list is “125% up to €300 + 25 Bonus Spins on Pearl Diver Slot at Spinamba Casino”, with a 40× wagering requirement.

Which countries is Spinamba Casino available in?

Spinamba Casino is listed in 17 markets: Argentina, Australia, Austria, Brazil, Canada, Chile, Czechia, Finland and 9 more.

What bonuses and promotions does Spinamba Casino run in Chile?

We read 9 live offers for Chile on the Spinamba Casino site itself.

What do players say about Spinamba Casino?

Players have filed 36 complaints and written 28 reviews about Spinamba Casino. Players rate Spinamba Casino 3.0 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Spinamba Casino?

“Withdrawal refused” – 35% of the 34 complaints about Spinamba Casino with a labelled problem. Followed by “Withdrawal delay” (18%) and “Account blocked” (12%).

Do players report withdrawal problems at Spinamba Casino?

Withdrawals are the topic of 21 complaints about Spinamba Casino: 58% of the 36 with a topic. The most common withdrawal problem is “Withdrawal refused” (57% of them). Of the withdrawal complaints with a known outcome, 86% were resolved.

Does Spinamba Casino resolve player complaints?

69% of the 36 complaints about Spinamba Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Spinamba Casino is 1,180th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Spinamba Casino?

Praised most: “Games”. Criticised most: “Withdrawals”, “Trust & licence” and “Bonuses”. 9.1% of the rated reviews give four or five stars, and 86% give one or two.

Where do Spinamba Casino’s players come from?

The countries named most often in complaints and reviews about Spinamba Casino are Russia (35%), Germany (24%) and Poland (8.1%).