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Casino profile

SlottoJAM Casino

Player complaints and reviews about SlottoJAM Casino, plus its operator (StakePartners), licences and welcome offers.

slottojam.com
Capture of the SlottoJAM Casino website

About

SlottoJAM Casino belongs to the StakePartners affiliate programme. The site launched in 2020. It holds a licence from Curacao Gaming Control Board. The interface is available in 7 languages, including English, German, Portuguese, Italian. 9 account currencies are listed, including Euros, US dollars, Swedish kronor, Brazilian reals. We list 5 welcome offers.

SlottoJAM Casino is listed in 8 markets, among them Germany, Spain, Portugal and Austria. On the SlottoJAM Casino site for Portugal, we found 13 promotions and 9 tournaments.

Licensee

The company that holds the Curaçao licence for SlottoJAM Casino, as the licence register names it.

Legal name
Media Entertainment N.V.
Curaçao licence reference
OGL/2024/1110/0512
Registration number (Curaçao Chamber of Commerce)
108625

Markets

This brand is listed in 8 markets. Pick one to see what it offers there.

Welcome bonuses

5 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

13 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

9 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

26 records

What players report about SlottoJAM Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

12

91% resolved, of those with a known outcome

Total reviews

14

Across all review sites

Player rating

3.93 / 5

casino.ru 4.7 · Trustpilot 3.1 · AskGamblers 4.0

GEO markets

9

Countries stated on 65% of records

SlottoJAM Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about SlottoJAM Casino, the way Player Intelligence PRO computes it.

Since 2020, players have posted 12 complaints and 14 reviews about SlottoJAM Casino on 5 sites. In the 12 months to November 4, 2026, they filed no complaints and posted no reviews.

The problem players report most often is “Withdrawal delay”: 42% of the 12 complaints with a labelled problem. Next come “Self-exclusion” (17%) and “Account not closed on request” (8.3%). Complaints about “Withdrawal” make up 42% of those with a topic, against 29% across all brands.

Of the 11 complaints with a known outcome, 91% were resolved, against 59% across all brands. That puts SlottoJAM Casino 354th of 1,917 casinos with at least 10 such complaints.

The review sites’ own scores average 3.93 out of 5 across 3 sites. By that score, SlottoJAM Casino ranks 920th of 4,286 rated casinos.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about SlottoJAM Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20202021202220232024
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay42%5
  • Self-exclusion17%2
  • Account not closed on request8.3%1
  • Verification delay8.3%1
  • Documents rejected or requested again8.3%1
  • Missing funds8.3%1
  • Support not responding8.3%1
Share of the 12 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal42%5
  • KYC / verification17%2
  • Responsible gambling17%2
  • Account8.3%1
  • Payments & refunds8.3%1
  • Customer support8.3%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved83%10
  • Closed without an outcome8.3%1
  • Unresolved8.3%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

SlottoJAM Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

SlottoJAM Casino against the market
MeasureSlottoJAM CasinoAll brands
Complaints resolved91%59%
Average review rating–3.44
Complaints per 100 reviews–26.4
Share of “Withdrawal” complaints42%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202020212022202320242025
Reviews count

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202020212022202320242025
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany24%4
  • Portugal24%4
  • Italy18%3
  • Austria5.9%1
  • Colombia5.9%1
  • Spain5.9%1
  • Kazakhstan5.9%1
  • Poland5.9%1
  • Russia5.9%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20250–1–
20244–3–
20231–1–
20224–4–
20211–3–
20202–2–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru121–
casino.ru–74.7 / 5
Trustpilot–33.1 / 5
latestcasinobonuses.bet–2–
AskGamblers–14.0 / 5

Block 11

Latest complaints and reviews

The newest records about SlottoJAM Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    2.0 of 5 stars

    Spain · Trustpilot

  • Complaint

    Documents rejected or requested again

    Resolved

    Portugal · Casino Guru

  • Complaint

    Self-exclusion

    Unresolved

    Germany · Casino Guru

  • Review

    1.0 of 5 stars

    Kazakhstan · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Austria · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from casino.ru, Trustpilot, AskGamblers.

Questions about SlottoJAM Casino

Who owns SlottoJAM Casino?

SlottoJAM Casino is operated by Media Entertainment N.V. and runs under the StakePartners affiliate programme.

Is SlottoJAM Casino licensed?

Yes. SlottoJAM Casino holds a licence from Curacao Gaming Control Board.

When was SlottoJAM Casino founded?

SlottoJAM Casino launched in 2020.

Which currencies does SlottoJAM Casino accept?

Currencies listed for SlottoJAM Casino: Euros, US dollars, Swedish kronor, Brazilian reals, Polish zlotys, Bitcoin, Ethereum, Tether and 1 more. Its site is available in 7 languages: English, German, Portuguese, Italian and 3 more.

What welcome bonuses does SlottoJAM Casino offer?

5 welcome offers are listed for SlottoJAM Casino. The first on the list is “40 Free Spins on Registration, No Deposit Bonus at SlottoJAM Casino”, with a 1× wagering requirement.

Which countries is SlottoJAM Casino available in?

SlottoJAM Casino is listed in 8 markets: Austria, Brazil, Germany, Italy, Poland, Portugal, Spain, Sweden.

What bonuses and promotions does SlottoJAM Casino run in Portugal?

We read 13 live offers for Portugal on the SlottoJAM Casino site itself.

Does SlottoJAM Casino run tournaments in Portugal?

Yes. The SlottoJAM Casino site for Portugal lists 9 tournaments.

What do players say about SlottoJAM Casino?

Players have filed 12 complaints and written 14 reviews about SlottoJAM Casino. Players rate SlottoJAM Casino 3.93 out of 5 on average across the 3 sites that publish one.

What do players complain about most at SlottoJAM Casino?

“Withdrawal delay” – 42% of the 12 complaints about SlottoJAM Casino with a labelled problem. Followed by “Self-exclusion” (17%) and “Account not closed on request” (8.3%).

Do players report withdrawal problems at SlottoJAM Casino?

Withdrawals are the topic of 5 complaints about SlottoJAM Casino: 42% of the 12 with a topic. The most common withdrawal problem is “Withdrawal delay” (100% of them).

Does SlottoJAM Casino resolve player complaints?

91% of the 11 complaints about SlottoJAM Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, SlottoJAM Casino is 354th. Open complaints and complaints closed without an outcome are left out.

How many complaints has SlottoJAM Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed no complaints about SlottoJAM Casino.