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Casino profile

RoyalGame Casino in Germany

Player complaints and reviews about RoyalGame Casino, plus its operator (Gloss Partners), licences and welcome offers.

royalgame.com
royalgame.com
Capture of the RoyalGame Casino website

Profile

Website
royalgame.com
Established
2024
Operator
Gloss Partnersaffiliate programme
Company
IGplay
Licences
Languages
  • English
  • Spanish
  • French
  • German
  • Finnish
  • Hungarian
  • Norwegian
  • Polish
  • Portuguese
  • Italian
  • Czech
  • Arabic
  • Greek
Currencies
  • Euros
  • Norwegian kroner
  • Hungarian forints
  • Polish zlotys
  • Indian rupees
  • New Zealand dollars
  • Canadian dollars
  • US dollars
  • Brazilian reals
  • Czech Republic korunas
  • Australian dollars
  • Chilean pesos
  • Peruvian nuevos soles
  • Turkish Lira
  • Thai baht
  • Swiss francs
  • Japanese yen
  • Nigerian nairas
  • Mexican pesos
  • South African Rand
  • Bitcoin
  • Dogecoin
  • Litecoin
  • Tether
  • Ethereum
  • Ripple
  • USD Coin
  • Bitcoin Cash
  • ADA Show more

About

On the RoyalGame Casino site for Germany, we found 5 tournaments.

RoyalGame Casino belongs to the Gloss Partners affiliate programme. The site launched in 2024. It holds a licence from Anjouan Gaming Board. The interface is available in 13 languages, including English, Spanish, French, German. 29 account currencies are listed, including Euros, Norwegian kroner, Hungarian forints, Polish zlotys. We list 12 welcome offers.

Markets

This brand is listed in 26 markets. Pick one to see what it offers there.

Welcome bonuses

12 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Germany

22 records

22 of the 94 records about RoyalGame Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

18

100% resolved, of those with a known outcome

Total reviews

4

Across all review sites

Player rating

–

Fewer than 5 ratings

Share of all records

23%

of 94 about RoyalGame Casino

What players in Germany say about RoyalGame Casino

Players in Germany have filed 18 complaints and written 4 reviews about RoyalGame Casino. That is 23% of the 94 records about it from every market. Complaints make up 82% of their records, against 55% across all markets.

The most common problem in their complaints is “Withdrawal delay”: 78% of 18 complaints with a labelled problem (78% across all markets). 100% of their 18 complaints with a known outcome were resolved, against 90% across all markets. In the last 12 months: 1 complaint and 1 review.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about RoyalGame Casino in Germany, or compare the market with another one.

What the assistant can do
Germany and all markets
FigureGermanyAll markets
Complaints among all records82%55%
Resolved, of complaints with a known outcome100%90%
Withdrawal delay, of labelled complaints78%78%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20242025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay78%14
  • Documents rejected or requested again11%2
  • Self-exclusion5.6%1
  • Withdrawal refused5.6%1
Share of the 18 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal83%15
  • KYC / verification11%2
  • Responsible gambling5.6%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved100%18
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2025
Reviews count

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
202510100%4–
20248–0–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru181–
Trustpilot–3–

Block 08

Latest complaints and reviews

The newest records about RoyalGame Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Review

    4.0 of 5 stars

    Germany · Trustpilot

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about RoyalGame Casino in Germany

Does RoyalGame Casino run tournaments in Germany?

Yes. The RoyalGame Casino site for Germany lists 5 tournaments.

How many complaints and reviews about RoyalGame Casino come from players in Germany?

22 of the 94 complaints and reviews about RoyalGame Casino come from players in Germany. Across all its markets, 52 complaints have a known outcome, and 90% of them were resolved.

Who owns RoyalGame Casino?

RoyalGame Casino is operated by IGplay and runs under the Gloss Partners affiliate programme.

Is RoyalGame Casino licensed?

Yes. RoyalGame Casino holds a licence from Anjouan Gaming Board.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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