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Sirwin Casino

Player complaints and reviews about Sirwin Casino, plus its operator (14Aff Affiliates), licences and welcome offers.

sirwin.com
Capture of the Sirwin Casino website

About

Sirwin Casino belongs to the 14Aff Affiliates affiliate programme. The site launched in 2024. It holds a licence from Curacao Gaming Control Board. The interface is available in 7 languages, including Portuguese, Russian, Arabic, Chinese. 9 account currencies are listed, including US dollars, Bitcoin, Tether, Ethereum. We list 3 welcome offers.

Sirwin Casino is listed in 5 markets, among them Austria, United Arab Emirates, Azerbaijan and Russia.

Markets

This brand is listed in 5 markets. Pick one to see what it offers there.

Welcome bonuses

3 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

179 records

What players report about Sirwin Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

48

96% resolved, of those with a known outcome

Total reviews

131

Across all review sites

Player rating

3.6 / 5

Trustpilot 2.7 · AskGamblers 4.5

GEO markets

36

Countries stated on 66% of records

Sirwin Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Sirwin Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 48 complaints and 131 reviews about Sirwin Casino on 5 sites. In the 12 months to November 5, 2026, they filed 1 complaint and posted 6 reviews. That is 92% fewer complaints than in the 12 months before (13). Reviews are down 79% on the 12 months before (28).

The problem players report most often is “Withdrawal refused”: 55% of the 47 complaints with a labelled problem. Next come “Withdrawal delay” (21%) and “Wagering terms” (6.4%). Complaints about “Withdrawal” make up 77% of those with a topic, against 29% across all brands.

Of the 48 complaints with a known outcome, 96% were resolved, against 59% across all brands. That puts Sirwin Casino 143rd of 1,915 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 95%.

Reviewers give Sirwin Casino 3.48 out of 5 on average over 131 rated reviews, against 3.44 across all brands. 63% of the ratings are four or five stars, and 34% are one or two. The review sites’ own scores average 3.6 out of 5 across 2 sites. By that score, Sirwin Casino ranks 1,421st of 4,286 rated casinos. Reviewers most often praise “Games” (27 reviews), “Withdrawals” (24 reviews) and “Deposits & payment methods” (22 reviews). The most common criticism concerns “Withdrawals” (26 reviews), “Customer support” (22 reviews) and “Bonuses” (18 reviews).

The countries players state most often are United States (31%), Russia (15%) and United Kingdom (6.8%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,912 brands Player Intelligence tracks.

Ask the AI analyst about Sirwin Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Sirwin stands out with its fast crypto transactions and smooth overall performance. The platform is easy to use, with a huge variety of games and engaging features like tournaments and cashback.

There are some limitations worth noting. The platform only supports crypto payments, which may not suit everyone.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal refused55%26
  • Withdrawal delay21%10
  • Wagering terms6.4%3
  • Deposit not credited4.3%2
  • Account blocked2.1%1
  • Account closed2.1%1
  • Bonus winnings confiscated2.1%1
  • Fraud2.1%1
  • Other problems4.3%2
Share of the 47 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal77%37
  • Bonus8.3%4
  • Account4.2%2
  • Deposit4.2%2
  • Other4.2%2
  • Responsible gambling2.1%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved96%46
  • Unresolved4.2%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Sirwin Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Sirwin Casino against the market
MeasureSirwin CasinoAll brands
Complaints resolved96%59%
Average review rating3.483.44
Complaints per 100 reviews36.626.4
Share of “Withdrawal” complaints77%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars54%71
  • 4 stars9.2%12
  • 3 stars3.1%4
  • 2 stars4.6%6
  • 1 star29%38
Share of 131 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games23%27
  • Withdrawals21%24
  • Deposits & payment methods19%22
  • Bonuses18%21
  • Website & app15%17
  • Customer support14%16
Share of the 117 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals22%26
  • Customer support19%22
  • Bonuses15%18
  • Trust & licence15%18
  • Deposits & payment methods8.5%10
  • Fairness & RTP8.5%10
Share of the 117 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United States31%36
  • Russia15%18
  • United Kingdom6.8%8
  • Germany5.9%7
  • Canada3.4%4
  • Philippines2.5%3
  • Poland2.5%3
  • Thailand2.5%3
  • Ukraine2.5%3
  • Spain1.7%2
  • Other countries26%31
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–6–
20259–503.35
20243897%753.57

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–752.7 / 5
AskGamblers4424.5 / 5
Casino Guru2810–
latestcasinobonuses.bet154–
CasinoReviews1––

Block 13

Latest complaints and reviews

The newest records about Sirwin Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Sirwin Casino

Who owns Sirwin Casino?

Sirwin Casino is operated by Dynamic Group N.V. and runs under the 14Aff Affiliates affiliate programme.

Is Sirwin Casino licensed?

Yes. Sirwin Casino holds a licence from Curacao Gaming Control Board.

When was Sirwin Casino founded?

Sirwin Casino launched in 2024.

Which currencies does Sirwin Casino accept?

Currencies listed for Sirwin Casino: US dollars, Bitcoin, Tether, Ethereum, TRON, Dogecoin, Binance Coin, Litecoin and 1 more. Its site is available in 7 languages: Portuguese, Russian, Arabic, Chinese and 3 more.

What welcome bonuses does Sirwin Casino offer?

3 welcome offers are listed for Sirwin Casino. The first on the list is “100% up to $1000, Welcome Bonus at Sirwin Casino”, with a 50× wagering requirement.

Which countries is Sirwin Casino available in?

Sirwin Casino is listed in 5 markets: Austria, Azerbaijan, China, Russia, United Arab Emirates.

What do players say about Sirwin Casino?

Players have filed 48 complaints and written 131 reviews about Sirwin Casino. Players rate Sirwin Casino 3.6 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Sirwin Casino?

“Withdrawal refused” – 55% of the 47 complaints about Sirwin Casino with a labelled problem. Followed by “Withdrawal delay” (21%) and “Wagering terms” (6.4%).

Do players report withdrawal problems at Sirwin Casino?

Withdrawals are the topic of 37 complaints about Sirwin Casino: 77% of the 48 with a topic. The most common withdrawal problem is “Withdrawal refused” (70% of them). Of the withdrawal complaints with a known outcome, 95% were resolved.

Does Sirwin Casino resolve player complaints?

96% of the 48 complaints about Sirwin Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,915 casinos with at least 10 such complaints, Sirwin Casino is 143rd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Sirwin Casino?

Praised most: “Games”, “Withdrawals” and “Deposits & payment methods”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 63% of the rated reviews give four or five stars, and 34% give one or two.

How many complaints has Sirwin Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 1 complaint about Sirwin Casino. That is 92% fewer than in the 12 months before, when there were 13.

Where do Sirwin Casino’s players come from?

The countries named most often in complaints and reviews about Sirwin Casino are United States (31%), Russia (15%) and United Kingdom (6.8%).