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PowerUp Casino in Germany

Player complaints and reviews about PowerUp Casino, plus its operator (1Up Partners), licences and welcome offers.

powerupcasino.com
Capture of the PowerUp Casino website

About

On the PowerUp Casino site for Germany, we found 7 promotions and a loyalty programme with 4 tiers.

PowerUp Casino belongs to the 1Up Partners affiliate programme. The site launched in 2022. It holds a licence from Anjouan Gaming Board. The interface is available in 13 languages, including English, German, Portuguese, Finnish. 25 account currencies are listed, including Euros, Australian dollars, South African Rand, US dollars. We list 20 welcome offers.

Markets

This brand is listed in 24 markets. Pick one to see what it offers there.

Welcome bonuses

20 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

7 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    NO LIMITS

    Specially for our loyal customers, we would like to offer personal VIP services with unique gaming conditions. Now you will play without any worries! It’s very simple – play for pleasure, improve your gaming skills and get more profitable winnings without any limits.

  2. 2

    FINANCIAL PRIVILEGES

    VIP club welcomes all the players who want to get high-quality VIP service. Exclusive privileges, special promotions and benefits are available for you on our website. VIP player’s status will allow you to enjoy incredibly high withdrawal limits of funds in record-breaking short terms.

  3. 3

    PERSONAL MANAGER

    Which of the impressive advantages would you like to get when you become a VIP player? Share it with your personal manager! All your suggestions will be undoubtedly considered and satisfied. We are glad to help you.

  4. 4

    VIP PROMOTIONS

    Would you like to get more great promotions, pleasant and generous bonuses, personal offers? All of that is available to our VIP players who receive truly royal conditions and privileges as an award for the loyalty.

Player complaints and reviews in Germany

28 records

28 of the 173 records about PowerUp Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

16

100% resolved, of those with a known outcome

Total reviews

12

Across all review sites

Player rating

1.92 / 5

12 ratings by these players

Share of all records

16%

of 173 about PowerUp Casino

What players in Germany say about PowerUp Casino

Players in Germany have filed 16 complaints and written 12 reviews about PowerUp Casino. That is 16% of the 173 records about it from every market. Complaints make up 57% of their records, against 45% across all markets. Their reviews rate it 1.92 out of 5 on average (12 ratings), against 3.29 across all markets. 75% of their rated reviews give one or two stars; across all markets the share is 40%.

The most common problem in their complaints is “Withdrawal delay”: 56% of 16 complaints with a labelled problem (51% across all markets). Compared with all markets, players here raise “Account blocked” more often: 19% of their labelled complaints against 5.4%. 100% of their 16 complaints with a known outcome were resolved, against 91% across all markets. In the last 12 months: 3 complaints and no reviews.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about PowerUp Casino in Germany, or compare the market with another one.

Germany and all markets
FigureGermanyAll markets
Complaints among all records57%45%
Resolved, of complaints with a known outcome100%91%
Average review rating, out of 51.923.29
Reviews rated 1–2 stars75%40%
Withdrawal delay, of labelled complaints56%51%
Account blocked, of labelled complaints19%5.4%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay56%9
  • Account blocked19%3
  • Account not closed on request6.3%1
  • Bonus not credited6.3%1
  • Deposit not credited6.3%1
  • Wrong calculation6.3%1
Share of the 16 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal56%9
  • Account25%4
  • Bonus6.3%1
  • Deposit6.3%1
  • Technical6.3%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved100%16
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202320242025
Reviews count

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–0–
20255–2–
20243–7–
20236–3–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru1611–
Trustpilot–1–

Block 08

Latest complaints and reviews

The newest records about PowerUp Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Wrong calculation

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Review

    1.0 of 5 stars

    Germany · Casino Guru

  • Review

    1.0 of 5 stars

    Germany · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about PowerUp Casino in Germany

What bonuses and promotions does PowerUp Casino run in Germany?

We read 7 live offers for Germany on the PowerUp Casino site itself.

Does PowerUp Casino have a loyalty programme in Germany?

Yes. Its loyalty programme for Germany has 4 tiers.

How many complaints and reviews about PowerUp Casino come from players in Germany?

28 of the 173 complaints and reviews about PowerUp Casino come from players in Germany. Across all its markets, 78 complaints have a known outcome, and 91% of them were resolved.

Who owns PowerUp Casino?

PowerUp Casino is operated by IGplay and runs under the 1Up Partners affiliate programme.