100% up to €259 + 100 Free Spins, 1st Deposit Welcome Bonus at Plaza Royal Casino
- Bonus
- 100%
- Max bonus
- €259
- Free spins
- 100
- Min deposit
- €10
- Wagering
- 35xb
Wagering applies to the bonus amount.
Casino profile
Plaza Royal Casino
Player complaints and reviews about Plaza Royal Casino, plus its operator (Mr.PlayPartners), licences and welcome offers.
Closedplazaroyal.com
plazaroyal.com
Profile
- Website
- plazaroyal.com
- Established
- 2020
- Operator
- Mr.PlayPartnersaffiliate programme
- Company
- Aspire Global International Ltd.
- Languages
- English
- French
- German
- Finnish
- Norwegian
- Currencies
- US dollars
- Euros
- British pounds sterling
- Norwegian kroner
- Brazilian reals
- Canadian dollars
- Australian dollars
About
Plaza Royal Casino belongs to the Mr.PlayPartners affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2020. It holds licences from Malta Gaming Authority, UK Gambling Commission. The interface is available in 5 languages, including English, French, German, Finnish. 7 account currencies are listed, including US dollars, Euros, British pounds sterling, Norwegian kroner. We list 3 welcome offers.
Plaza Royal Casino is listed in 8 markets, among them Canada, Germany, France and Belgium.
Markets
This brand is listed in 8 markets. Pick one to see what it offers there.
Welcome bonuses
3 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
77% up to €259 + 75 Free Spins, 3rd Deposit Bonus at Plaza Royal Casino
- Bonus
- 77%
- Max bonus
- €259
- Free spins
- 75
- Min deposit
- €10
- Wagering
- 35xb
Wagering applies to the bonus amount.
50% up to €259 + 75 Free Spins, 2nd Deposit Bonus at Plaza Royal Casino
- Bonus
- 50%
- Max bonus
- €259
- Free spins
- 75
- Min deposit
- €10
- Wagering
- 35xb
Wagering applies to the bonus amount.
Player Intelligence
32 records
What players report about Plaza Royal Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
10
100% resolved, of those with a known outcome
Total reviews
22
Across all review sites
Player rating
3.45 / 5
Trustpilot 1.9 · AskGamblers 5.0
GEO markets
7
Countries stated on 72% of records
Plaza Royal Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Plaza Royal Casino, the way Player Intelligence PRO computes it.
Since 2021, players have posted 10 complaints and 22 reviews about Plaza Royal Casino on 4 sites. In the 12 months to November 5, 2026, they filed no complaints and posted no reviews.
The problem players report most often is “Withdrawal delay”: 50% of the 10 complaints with a labelled problem. Next come “Bonus winnings confiscated” (10%) and “Deposit not credited” (10%). Complaints about “Withdrawal” make up 60% of those with a topic, against 29% across all brands.
Of the 10 complaints with a known outcome, 100% were resolved, against 59% across all brands. That puts Plaza Royal Casino 1st of 1,916 casinos with at least 10 such complaints.
Reviewers give Plaza Royal Casino 1.77 out of 5 on average over 22 rated reviews, against 3.44 across all brands. 18% of the ratings are four or five stars, and 82% are one or two. The review sites’ own scores average 3.45 out of 5 across 2 sites. By that score, Plaza Royal Casino ranks 1,690th of 4,287 rated casinos. The most common criticism concerns “Fairness & RTP” (9 reviews), “Trust & licence” (8 reviews) and “Bonuses” (7 reviews).
The countries players state most often are United Kingdom (65%), Germany (8.7%) and New Zealand (8.7%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.
Ask the AI analyst about Plaza Royal Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
5
20212022202320242025
| Period | Value |
|---|---|
| 2021 | 2 |
| 2022 | 5 |
| 2023 | 2 |
| 2024 | 0 |
| 2025 | 1 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay50%5
- Bonus winnings confiscated10%1
- Deposit not credited10%1
- Source of funds checks10%1
- Support not responding10%1
- Winnings voided10%1
Block 03
Complaint categories
- Withdrawal60%6
- Bonus10%1
- Deposit10%1
- KYC / verification10%1
- Customer support10%1
Block 04
Complaint status
- Resolved100%10
Block 05
Plaza Royal Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Plaza Royal Casino | All brands |
|---|---|---|
| Complaints resolved | 100% | 59% |
| Average review rating | 1.77 | 3.44 |
| Complaints per 100 reviews | 45.5 | 26.4 |
| Share of “Withdrawal” complaints | 60% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
14
202120222023
| Period | Value |
|---|---|
| 2021 | 6 |
| 2022 | 14 |
| 2023 | 2 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars18%4
- 2 stars4.5%1
- 1 star77%17
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games18%4
- Customer support14%3
- Withdrawals14%3
- KYC / verification9.1%2
- Fairness & RTP4.5%1
- Website & app4.5%1
Criticised
- Fairness & RTP41%9
- Trust & licence36%8
- Bonuses32%7
- Deposits & payment methods23%5
- Customer support18%4
- Withdrawals14%3
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
3.17
1.29
1
202120222023
| Period | Value |
|---|---|
| 2021 | 3.17 |
| 2022 | 1.29 |
| 2023 | 1 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- United Kingdom65%15
- Germany8.7%2
- New Zealand8.7%2
- Canada4.3%1
- Denmark4.3%1
- Netherlands4.3%1
- Oman4.3%1
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2025 | 1 | – | 0 | – |
| 2023 | 2 | – | 2 | – |
| 2022 | 5 | – | 14 | – |
| 2021 | 2 | – | 6 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 17 | 1.9 / 5 |
| Casino Guru | 3 | 3 | – |
| AskGamblers | 3 | 2 | 5.0 / 5 |
| CasinoReviews | 4 | – | – |
Block 13
Latest complaints and reviews
The newest records about Plaza Royal Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Complaint
Support not responding
ResolvedDenmark · Casino Guru
- Review
1.0 of 5 stars
United Kingdom · Trustpilot
- Review
1.0 of 5 stars
United Kingdom · Trustpilot
- Complaint
Deposit not credited
ResolvedUnited Kingdom · Casino Guru
- Complaint
Withdrawal delay
Resolved
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about Plaza Royal Casino
Who owns Plaza Royal Casino?
Plaza Royal Casino is operated by Aspire Global International Ltd. and runs under the Mr.PlayPartners affiliate programme.
Is Plaza Royal Casino licensed?
Yes. Plaza Royal Casino holds 2 licences: Malta Gaming Authority, UK Gambling Commission.
When was Plaza Royal Casino founded?
Plaza Royal Casino launched in 2020. The site has since closed; its profile is kept for reference.
Which currencies does Plaza Royal Casino accept?
Currencies listed for Plaza Royal Casino: US dollars, Euros, British pounds sterling, Norwegian kroner, Brazilian reals, Canadian dollars, Australian dollars. Its site is available in 5 languages: English, French, German, Finnish and 1 more.
What welcome bonuses does Plaza Royal Casino offer?
3 welcome offers are listed for Plaza Royal Casino. The first on the list is “100% up to €259 + 100 Free Spins, 1st Deposit Welcome Bonus at Plaza Royal Casino”, with a 35× wagering requirement.
Which countries is Plaza Royal Casino available in?
Plaza Royal Casino is listed in 8 markets: Australia, Belgium, Canada, Finland, France, Germany, Norway, United Kingdom.
What do players say about Plaza Royal Casino?
Players have filed 10 complaints and written 22 reviews about Plaza Royal Casino. Players rate Plaza Royal Casino 3.45 out of 5 on average across the 2 sites that publish one.
What do players complain about most at Plaza Royal Casino?
“Withdrawal delay” – 50% of the 10 complaints about Plaza Royal Casino with a labelled problem. Followed by “Bonus winnings confiscated” (10%) and “Deposit not credited” (10%).
Do players report withdrawal problems at Plaza Royal Casino?
Withdrawals are the topic of 6 complaints about Plaza Royal Casino: 60% of the 10 with a topic. The most common withdrawal problem is “Withdrawal delay” (83% of them).
Does Plaza Royal Casino resolve player complaints?
100% of the 10 complaints about Plaza Royal Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Plaza Royal Casino is 1st. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Plaza Royal Casino?
Criticised most: “Fairness & RTP”, “Trust & licence” and “Bonuses”. 18% of the rated reviews give four or five stars, and 82% give one or two.
How many complaints has Plaza Royal Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed no complaints about Plaza Royal Casino.
Where do Plaza Royal Casino’s players come from?
The countries named most often in complaints and reviews about Plaza Royal Casino are United Kingdom (65%), Germany (8.7%) and New Zealand (8.7%).
Screenshots
1 page
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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