PlanetWin365 Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about PlanetWin365 Casino, the way Player Intelligence PRO computes it.
Since 2014, players have posted 27 complaints and 726 reviews about PlanetWin365 Casino on 4 sites. In the 12 months to November 4, 2026, they filed 3 complaints and posted 175 reviews. Reviews are down 36% on the 12 months before (275). The average review rating fell from 2.17 to 1.32 out of 5 year on year.
The problem players report most often is “Verification delay”: 26% of the 27 complaints with a labelled problem. Next come “Withdrawal delay” (22%) and “Account blocked” (15%). Complaints about “KYC / verification” make up 33% of those with a topic, against 5% across all brands.
Of the 27 complaints with a known outcome, 81% were resolved, against 59% across all brands. That puts PlanetWin365 Casino 775th of 1,917 casinos with at least 10 such complaints.
Reviewers give PlanetWin365 Casino 1.85 out of 5 on average over 726 rated reviews, against 3.44 across all brands. 19% of the ratings are four or five stars, and 78% are one or two. The review sites’ own scores average 2.53 out of 5 across 2 sites. By that score, PlanetWin365 Casino ranks 3,137th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (44 reviews), “Customer support” (38 reviews) and “Bonuses” (35 reviews). The most common criticism concerns “Website & app” (159 reviews), “Withdrawals” (154 reviews) and “Bonuses” (138 reviews).
The countries players state most often are Italy (97%), Malta (0.8%) and Australia (0.3%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
