Pinnacle Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Pinnacle Casino, the way Player Intelligence PRO computes it.
Since 2014, players have posted 23 complaints and 300 reviews about Pinnacle Casino on 5 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 22 reviews. Reviews are up 38% on the 12 months before (16).
The problem players report most often is “Verification delay”: 30% of the 23 complaints with a labelled problem. Next come “Deposit not credited” (13%) and “Documents rejected or requested again” (8.7%). Complaints about “KYC / verification” make up 39% of those with a topic, against 5% across all brands.
Of the 23 complaints with a known outcome, 87% were resolved, against 59% across all brands. That puts Pinnacle Casino 528th of 1,917 casinos with at least 10 such complaints.
Reviewers give Pinnacle Casino 2.57 out of 5 on average over 297 rated reviews, against 3.44 across all brands. 37% of the ratings are four or five stars, and 56% are one or two. The review sites’ own scores average 3.35 out of 5 across 3 sites. By that score, Pinnacle Casino ranks 1,843rd of 4,286 rated casinos. Reviewers most often praise “Sportsbook” (63 reviews), “Withdrawals” (37 reviews) and “Trust & licence” (32 reviews). The most common criticism concerns “Withdrawals” (86 reviews), “KYC / verification” (68 reviews) and “Customer support” (68 reviews).
The countries players state most often are Canada (24%), Italy (6.3%) and Sweden (4.9%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
