50 Free Spins at KTO Casino
- Min deposit
- 100 BRL
Casino profile
KTO Casino
Player complaints and reviews about KTO Casino, plus its operator (KTO Affiliates), licences and welcome offers.
kto.com
Profile
- Website
- kto.com
- Established
- 2018
- Operator
- KTO Affiliatesaffiliate programme
- Company
- Bravalla B.V.
- Languages
- English
- Portuguese
- Currencies
- Brazilian reals
About
KTO Casino belongs to the KTO Affiliates affiliate programme. The site launched in 2018. It holds licences from Curacao Gaming Control Board, SIGAP - Betting Management System (Brazil). The interface is available in 2 languages: English, Portuguese. One account currency is listed: Brazilian reals. We list 2 welcome offers.
KTO Casino is listed in one market, Brazil. On the KTO Casino site for Brazil, we found 2 cashback offers.
Markets
This brand is listed in 1 market. Pick one to see what it offers there.
Welcome bonuses
2 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Cashback Bonus at KTO Casino
- Wagering
- No Wagering Bonuses
Promotions
2 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
Como funciona?
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CASSINO ONLINE
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Player Intelligence
10,955 records
What players report about KTO Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
7,201
44% resolved, of those with a known outcome
Total reviews
3,754
Across all review sites
Player rating
4.1 / 5
Trustpilot 3.2 · AskGamblers 4.35 · Reclame Aqui 4.35 · Tribuna 4.5
GEO markets
17
Countries stated on 100% of records
KTO Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about KTO Casino, the way Player Intelligence PRO computes it.
Since 2019, players have posted 7,201 complaints and 3,754 reviews about KTO Casino on 6 sites. In the 12 months to November 5, 2026, they filed 2,103 complaints and posted 3 reviews. That is 14% fewer complaints than in the 12 months before (2,448). Of the complaints with a known outcome, 38% were resolved in the last 12 months, against 47% in the 12 months before.
The problem players report most often is “Bonus not credited”: 25% of the 7,150 complaints with a labelled problem. Next come “Account blocked” (15%) and “Sports bets” (8.7%). Complaints about “Bonus” make up 27% of those with a topic, against 21% across all brands.
Of the 5,995 complaints with a known outcome, 44% were resolved, against 59% across all brands. That puts KTO Casino 1,684th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 48%.
Reviewers give KTO Casino 2.86 out of 5 on average over 3,754 rated reviews, against 3.44 across all brands. 54% of the ratings are four or five stars, and 39% are one or two. The review sites’ own scores average 4.1 out of 5 across 4 sites. By that score, KTO Casino ranks 632nd of 4,287 rated casinos. Reviewers most often praise “Customer support” (718 reviews), “Withdrawals” (71 reviews) and “Website & app” (65 reviews). The most common criticism concerns “Customer support” (453 reviews), “Withdrawals” (117 reviews) and “Trust & licence” (111 reviews).
The countries players state most often are Brazil (100%), Canada (0%) and Peru (0%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.
Ask the AI analyst about KTO Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
2,456
20192020202120222023202420252026
| Period | Value |
|---|---|
| 2019 | 8 |
| 2020 | 9 |
| 2021 | 94 |
| 2022 | 320 |
| 2023 | 910 |
| 2024 | 1,630 |
| 2025 | 2,456 |
| 2026 | 1,774 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Bonus not credited25%1,793
- Account blocked15%1,040
- Sports bets8.7%619
- Withdrawal refused7.9%565
- Withdrawal delay7.3%521
- Documents rejected or requested again5.7%409
- Site or app problems5.4%388
- Game malfunction4.5%324
- Other problems21%1,491
Block 03
Complaint categories
- Bonus27%1,895
- Account17%1,235
- Withdrawal15%1,107
- Other13%954
- Technical13%936
- KYC / verification7.5%535
- Deposit3.9%279
- Payments & refunds1.5%108
- Customer support0.9%63
- Responsible gambling0.5%38
Block 04
Complaint status
- Unresolved47%3,364
- Resolved37%2,631
- Open17%1,206
Block 05
KTO Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | KTO Casino | All brands |
|---|---|---|
| Complaints resolved | 44% | 59% |
| Average review rating | 2.86 | 3.44 |
| Complaints per 100 reviews | 191.8 | 26.4 |
| Share of “Bonus” complaints | 27% | 21% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
1,400
20192020202120222023202420252026
| Period | Value |
|---|---|
| 2019 | 16 |
| 2020 | 33 |
| 2021 | 144 |
| 2022 | 138 |
| 2023 | 400 |
| 2024 | 681 |
| 2025 | 1,400 |
| 2026 | 942 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars43%1,617
- 4 stars11%418
- 3 stars6.9%260
- 2 stars4%150
- 1 star35%1,309
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Customer support42%718
- Withdrawals4.1%71
- Website & app3.8%65
- Bonuses2.7%47
- Trust & licence2.7%46
- Games1.2%20
Criticised
- Customer support26%453
- Withdrawals6.8%117
- Trust & licence6.5%111
- Bonuses6.3%109
- Account6%103
- Website & app4.4%76
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
4.13
4.35
3.54
3.19
2.61
2.47
2.95
2.9
20192020202120222023202420252026
| Period | Value |
|---|---|
| 2019 | 4.13 |
| 2020 | 4.35 |
| 2021 | 3.54 |
| 2022 | 3.19 |
| 2023 | 2.61 |
| 2024 | 2.47 |
| 2025 | 2.95 |
| 2026 | 2.9 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Brazil100%10,925
- Canada0%2
- Peru0%2
- United Arab Emirates0%1
- Australia0%1
- Belarus0%1
- Chile0%1
- Czechia0%1
- Germany0%1
- Finland0%1
- Other countries0.1%6
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 1,774 | 38% | 942 | 2.9 |
| 2025 | 2,456 | 45% | 1,400 | 2.95 |
| 2024 | 1,630 | 51% | 681 | 2.47 |
| 2023 | 910 | 47% | 400 | 2.61 |
| 2022 | 320 | 35% | 138 | 3.19 |
| 2021 | 94 | 22% | 144 | 3.53 |
| 2020 | 9 | – | 33 | 4.35 |
| 2019 | 8 | – | 16 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Reclame Aqui | 7,197 | 3,509 | 4.35 / 5 |
| Trustpilot | – | 228 | 3.2 / 5 |
| AskGamblers | – | 9 | 4.35 / 5 |
| Casino Guru | 4 | 3 | – |
| latestcasinobonuses.bet | – | 3 | – |
| Tribuna | – | 2 | 4.5 / 5 |
Block 13
Latest complaints and reviews
The newest records about KTO Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
2.0 of 5 stars
- Review
2.0 of 5 stars
- Complaint
Gambling limits
UnresolvedBrazil · Reclame Aqui
- Complaint
Sports bets
UnresolvedBrazil · Reclame Aqui
- Complaint
Refund
UnresolvedBrazil · Reclame Aqui
7 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers, Reclame Aqui, Tribuna.
Questions about KTO Casino
Who owns KTO Casino?
KTO Casino is operated by Bravalla B.V. and runs under the KTO Affiliates affiliate programme.
Is KTO Casino licensed?
Yes. KTO Casino holds 2 licences: Curacao Gaming Control Board, SIGAP - Betting Management System (Brazil).
When was KTO Casino founded?
KTO Casino launched in 2018.
Which currencies does KTO Casino accept?
The one currency listed for KTO Casino is Brazilian reals. Its site is available in 2 languages: English, Portuguese.
What welcome bonuses does KTO Casino offer?
2 welcome offers are listed for KTO Casino. The first on the list is “50 Free Spins at KTO Casino”.
Which countries is KTO Casino available in?
KTO Casino is listed in 1 market: Brazil.
What bonuses and promotions does KTO Casino run in Brazil?
We read 2 live offers for Brazil on the KTO Casino site itself.
What do players say about KTO Casino?
Players have filed 7,201 complaints and written 3,754 reviews about KTO Casino. Players rate KTO Casino 4.1 out of 5 on average across the 4 sites that publish one.
What do players complain about most at KTO Casino?
“Bonus not credited” – 25% of the 7,150 complaints about KTO Casino with a labelled problem. Followed by “Account blocked” (15%) and “Sports bets” (8.7%).
Do players report withdrawal problems at KTO Casino?
Withdrawals are the topic of 1,107 complaints about KTO Casino: 15% of the 7,150 with a topic. The most common withdrawal problem is “Withdrawal refused” (51% of them). Of the withdrawal complaints with a known outcome, 48% were resolved.
Does KTO Casino resolve player complaints?
44% of the 5,995 complaints about KTO Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, KTO Casino is 1,684th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about KTO Casino?
Praised most: “Customer support”, “Withdrawals” and “Website & app”. Criticised most: “Customer support”, “Withdrawals” and “Trust & licence”. 54% of the rated reviews give four or five stars, and 39% give one or two.
How many complaints has KTO Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed 2,103 complaints about KTO Casino. That is 14% fewer than in the 12 months before, when there were 2,448.
Where do KTO Casino’s players come from?
The countries named most often in complaints and reviews about KTO Casino are Brazil (100%), Canada (0%) and Peru (0%).
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Casinos that share a market, a licence or an operator with KTO Casino, and ones players rate about the same.
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Casinos whose player rating is closest to that of KTO Casino.
