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Casino profile

Ninja Casino

Player complaints and reviews about Ninja Casino, plus its operator (Enlabs Partners), licences and welcome offers.

ninjacasino.com
ninjacasino.com
Capture of the Ninja Casino website

Profile

Website
ninjacasino.com
Established
2015
Operator
Enlabs Partnersaffiliate programme
Company
Ninja Global OÜ
Licences
Languages
  • English
  • Estonian
  • Russian
  • Finnish
Currencies
  • Euros

About

Ninja Casino belongs to the Enlabs Partners affiliate programme. The site launched in 2015. It holds a licence from Estonian Tax and Customs Board. The interface is available in 4 languages: English, Estonian, Russian, Finnish. One account currency is listed: Euros. We list one welcome offer.

Ninja Casino is listed in 2 markets: Finland and Estonia. On the Ninja Casino site for Estonia, we found 15 promotions.

Markets

This brand is listed in 2 markets. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

15 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

70 records

What players report about Ninja Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

4

100% resolved, of those with a known outcome

Total reviews

66

Across all review sites

Player rating

2.5 / 5

Trustpilot 2.1 · AskGamblers 2.9

GEO markets

11

Countries stated on 93% of records

Ninja Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Ninja Casino, the way Player Intelligence PRO computes it.

Since 2017, players have posted 4 complaints and 66 reviews about Ninja Casino on 3 sites. In the 12 months to November 5, 2026, they filed 1 complaint and posted 18 reviews. Reviews are up 13% on the 12 months before (16).

Reviewers give Ninja Casino 1.96 out of 5 on average over 66 rated reviews, against 3.44 across all brands. 23% of the ratings are four or five stars, and 76% are one or two. The review sites’ own scores average 2.5 out of 5 across 2 sites. By that score, Ninja Casino ranks 3,148th of 4,287 rated casinos. Reviewers most often praise “Withdrawals” (13 reviews), “Bonuses” (7 reviews) and “Games” (5 reviews). The most common criticism concerns “Fairness & RTP” (15 reviews), “Withdrawals” (15 reviews) and “Trust & licence” (13 reviews).

The countries players state most often are Sweden (42%), Finland (28%) and United Kingdom (12%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Ninja Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

The site is generally acceptable and handles all the basic, everyday tasks quite well. Players appreciate that the foundational elements work reliably and the loading times for the main lobby are completely fine.

A few of the most important functions desperately need to be more intuitive and straightforward due to design flaws. This left players with a pretty average impression.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Responsible gambling50%2
  • Account25%1
  • KYC / verification25%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved75%3
  • Closed without an outcome25%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars23%15
  • 3 stars1.5%1
  • 2 stars4.5%3
  • 1 star71%47
Share of 66 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals20%13
  • Bonuses11%7
  • Games7.8%5
  • Website & app7.8%5
  • Customer support7.8%5
  • Deposits & payment methods4.7%3
Share of the 64 reviews that name at least one aspect.reviews

Criticised

  • Fairness & RTP23%15
  • Withdrawals23%15
  • Trust & licence20%13
  • Customer support19%12
  • Account9.4%6
  • Bonuses7.8%5
Share of the 64 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2017201820192020202120222023202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Sweden42%27
  • Finland28%18
  • United Kingdom12%8
  • Estonia6.2%4
  • Australia3.1%2
  • Åland Islands1.5%1
  • Czechia1.5%1
  • Netherlands1.5%1
  • Norway1.5%1
  • Poland1.5%1
  • Other countries1.5%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–16–
20252–17–
20240–6–
20230–11–
20220–1–
20210–8–
20201–0–
20190–2–
20180–4–
20170–1–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–602.1 / 5
AskGamblers–52.9 / 5
Casino Guru41–

Block 11

Latest complaints and reviews

The newest records about Ninja Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Netherlands · Trustpilot

  • Review

    1.0 of 5 stars

    Sweden · Trustpilot

  • Complaint

    Account closed

    Resolved

    Sweden · Casino Guru

  • Complaint

    Documents rejected or requested again

    Resolved

    United States · Casino Guru

  • Complaint

    Self-exclusion

    Closed

    Sweden · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Ninja Casino

Who owns Ninja Casino?

Ninja Casino is operated by Ninja Global OÜ and runs under the Enlabs Partners affiliate programme.

Is Ninja Casino licensed?

Yes. Ninja Casino holds a licence from Estonian Tax and Customs Board.

When was Ninja Casino founded?

Ninja Casino launched in 2015.

Which currencies does Ninja Casino accept?

The one currency listed for Ninja Casino is Euros. Its site is available in 4 languages: English, Estonian, Russian, Finnish.

What welcome bonuses does Ninja Casino offer?

One welcome offer is listed for Ninja Casino. The first on the list is “Up to 70 Daily Free Spins at Ninja Casino”.

Which countries is Ninja Casino available in?

Ninja Casino is listed in 2 markets: Estonia, Finland.

What bonuses and promotions does Ninja Casino run in Estonia?

We read 15 live offers for Estonia on the Ninja Casino site itself.

What do players say about Ninja Casino?

Players have filed 4 complaints and written 66 reviews about Ninja Casino. Players rate Ninja Casino 2.5 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about Ninja Casino?

Praised most: “Withdrawals”, “Bonuses” and “Games”. Criticised most: “Fairness & RTP”, “Withdrawals” and “Trust & licence”. 23% of the rated reviews give four or five stars, and 76% give one or two.

How many complaints has Ninja Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 1 complaint about Ninja Casino.

Where do Ninja Casino’s players come from?

The countries named most often in complaints and reviews about Ninja Casino are Sweden (42%), Finland (28%) and United Kingdom (12%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with Ninja Casino, and ones players rate about the same.