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Casino profile

Monsterwin Casino in Germany

Player complaints and reviews about Monsterwin Casino, plus its operator (Altair Affiliates), licences and welcome offers.

monsterwin.com
monsterwin.com
Capture of the Monsterwin Casino website

Profile

Website
monsterwin.com
Established
2025
Operator
Altair Affiliatesaffiliate programme
Company
Lumina Holdings Limitada
Licences
Languages
  • English
  • German
  • Finnish
  • Portuguese
  • Spanish
  • French
  • Hungarian
  • Norwegian
  • Polish
  • Turkish
  • Italian
  • Czech
  • Arabic
  • Greek
Currencies
  • Euros
  • US dollars
  • Australian dollars
  • Canadian dollars
  • Brazilian reals
  • Czech Republic korunas
  • Hungarian forints
  • New Zealand dollars
  • Norwegian kroner
  • Polish zlotys
  • Swiss francs
  • Turkish Lira
  • Bitcoin
  • Litecoin
  • Dogecoin Show more

About

On the Monsterwin Casino site for Germany, we found 6 tournaments.

Monsterwin Casino belongs to the Altair Affiliates affiliate programme. The site launched in 2025. It holds a licence from Costa Rica Gambling. The interface is available in 14 languages, including English, German, Finnish, Portuguese. 15 account currencies are listed, including Euros, US dollars, Australian dollars, Canadian dollars. We list 9 welcome offers.

Markets

This brand is listed in 18 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Germany

35 records

35 of the 210 records about Monsterwin Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

18

100% resolved, of those with a known outcome

Total reviews

17

Across all review sites

Player rating

1.53 / 5

17 ratings by these players

Share of all records

17%

of 210 about Monsterwin Casino

What players in Germany say about Monsterwin Casino

Players in Germany have filed 18 complaints and written 17 reviews about Monsterwin Casino. That is 17% of the 210 records about it from every market. Complaints make up 51% of their records, against 53% across all markets. Their reviews rate it 1.53 out of 5 on average (17 ratings), against 1.62 across all markets. 88% of their rated reviews give one or two stars; across all markets the share is 84%.

The most common problem in their complaints is “Withdrawal delay”: 67% of 18 complaints with a labelled problem (69% across all markets). Compared with all markets, players here raise “Account not closed on request” more often: 17% of their labelled complaints against 5.4%. 100% of their 18 complaints with a known outcome were resolved, against 95% across all markets. In the last 12 months: 7 complaints and 5 reviews.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Monsterwin Casino in Germany, or compare the market with another one.

What the assistant can do
Germany and all markets
FigureGermanyAll markets
Complaints among all records51%53%
Resolved, of complaints with a known outcome100%95%
Average review rating, out of 51.531.62
Reviews rated 1–2 stars88%84%
Withdrawal delay, of labelled complaints67%69%
Account not closed on request, of labelled complaints17%5.4%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay67%12
  • Account not closed on request17%3
  • Self-exclusion17%3
Share of the 18 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal67%12
  • Account17%3
  • Responsible gambling17%3
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved100%18
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20266–4–
202512100%13–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru183–
Trustpilot–14–

Block 08

Latest complaints and reviews

The newest records about Monsterwin Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Self-exclusion

    Resolved

    Germany · Casino Guru

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Monsterwin Casino in Germany

Does Monsterwin Casino run tournaments in Germany?

Yes. The Monsterwin Casino site for Germany lists 6 tournaments.

How many complaints and reviews about Monsterwin Casino come from players in Germany?

35 of the 210 complaints and reviews about Monsterwin Casino come from players in Germany. Across all its markets, 112 complaints have a known outcome, and 95% of them were resolved.

Who owns Monsterwin Casino?

Monsterwin Casino is operated by Lumina Holdings Limitada and runs under the Altair Affiliates affiliate programme.

Is Monsterwin Casino licensed?

Yes. Monsterwin Casino holds a licence from Costa Rica Gambling.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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