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Monsterwin Casino in Austria

Player complaints and reviews about Monsterwin Casino, plus its operator (Altair Affiliates), licences and welcome offers.

monsterwin.com
Capture of the Monsterwin Casino website

About

On the Monsterwin Casino site for Austria, we found 6 tournaments.

Monsterwin Casino belongs to the Altair Affiliates affiliate programme. The site launched in 2025. It holds a licence from Costa Rica Gambling. The interface is available in 14 languages, including English, German, Finnish, Portuguese. 15 account currencies are listed, including Euros, US dollars, Australian dollars, Canadian dollars. We list 9 welcome offers.

Markets

This brand is listed in 18 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Austria

7 records

7 of the 210 records about Monsterwin Casino come from players who state they are in Austria. The figures below are theirs alone; the casino page covers every market.

Total complaints

6

83% resolved, of those with a known outcome

Total reviews

1

Across all review sites

Player rating

–

Fewer than 5 ratings

Share of all records

3.3%

of 210 about Monsterwin Casino

What players in Austria say about Monsterwin Casino

Players in Austria have filed 6 complaints and written 1 review about Monsterwin Casino. That is 3.3% of the 210 records about it from every market. Complaints make up 86% of their records, against 53% across all markets.

The most common problem in their complaints is “Account not closed on request”: 33% of 6 complaints with a labelled problem (5.4% across all markets). 83% of their 6 complaints with a known outcome were resolved, against 95% across all markets. In the last 12 months: 2 complaints and no reviews.

A player counts as being in Austria when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Monsterwin Casino in Austria, or compare the market with another one.

Austria and all markets
FigureAustriaAll markets
Complaints among all records86%53%
Resolved, of complaints with a known outcome83%95%
Account not closed on request, of labelled complaints33%5.4%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint categories

  • Account33%2
  • Deposit33%2
  • Withdrawal33%2
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved83%5
  • Unresolved17%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2025
Reviews count

Block 05

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–0–
20254–1–

A dash means too little data for that year.

Block 06

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru6––
Trustpilot–1–

Block 07

Latest complaints and reviews

The newest records about Monsterwin Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Resolved

    Austria · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Austria · Casino Guru

  • Complaint

    Account not closed on request

    Resolved

    Austria · Casino Guru

  • Complaint

    Deposit not credited

    Resolved

    Austria · Casino Guru

  • Review

    1.0 of 5 stars

    Austria · Trustpilot

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Monsterwin Casino in Austria

Does Monsterwin Casino run tournaments in Austria?

Yes. The Monsterwin Casino site for Austria lists 6 tournaments.

How many complaints and reviews about Monsterwin Casino come from players in Austria?

7 of the 210 complaints and reviews about Monsterwin Casino come from players in Austria. Across all its markets, 112 complaints have a known outcome, and 95% of them were resolved.

Who owns Monsterwin Casino?

Monsterwin Casino is operated by Lumina Holdings Limitada and runs under the Altair Affiliates affiliate programme.

Is Monsterwin Casino licensed?

Yes. Monsterwin Casino holds a licence from Costa Rica Gambling.