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Casino profile

Monster Casino in United Kingdom

Player complaints and reviews about Monster Casino, plus its operator (Excel Affiliates), licences and welcome offers.

monstercasino.com
monstercasino.com
Capture of the Monster Casino website

Profile

Website
monstercasino.com
Established
2017
Operator
Excel Affiliatesaffiliate programme
Company
ProgressPlay Limited
Licences
Languages
  • English
  • Finnish
  • French
  • Japanese
Currencies
  • British pounds sterling
  • Euros
  • Canadian dollars
  • New Zealand dollars
  • US dollars

About

On the Monster Casino site for United Kingdom, we found 6 promotions.

Monster Casino belongs to the Excel Affiliates affiliate programme. The site launched in 2017. It holds licences from Malta Gaming Authority, UK Gambling Commission. The interface is available in 4 languages: English, Finnish, French, Japanese. 5 account currencies are listed, including British pounds sterling, Euros, Canadian dollars, New Zealand dollars. We list 25 welcome offers.

Markets

This brand is listed in 7 markets. Pick one to see what it offers there.

Welcome bonuses

25 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

6 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Sign-up requirements

2 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Sign in

  1. E-mail
  2. Password

Player complaints and reviews in United Kingdom

184 records

184 of the 236 records about Monster Casino come from players who state they are in United Kingdom. The figures below are theirs alone; the casino page covers every market.

Total complaints

4

Fewer than 5 with a known outcome

Total reviews

180

Across all review sites

Player rating

1.43 / 5

180 ratings by these players

Share of all records

78%

of 236 about Monster Casino

What players in United Kingdom say about Monster Casino

Players in United Kingdom have filed 4 complaints and written 180 reviews about Monster Casino. That is 78% of the 236 records about it from every market. Complaints make up 2.2% of their records, against 11% across all markets. Their reviews rate it 1.43 out of 5 on average (180 ratings), against 1.44 across all markets. 88% of their rated reviews give one or two stars; across all markets the share is 88%.

In the last 12 months: no complaints and 18 reviews.

A player counts as being in United Kingdom when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Monster Casino in United Kingdom, or compare the market with another one.

What the assistant can do
United Kingdom and all markets
FigureUnited KingdomAll markets
Complaints among all records2.2%11%
Average review rating, out of 51.431.44
Reviews rated 1–2 stars88%88%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2021
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 03

Review stars

How the rated reviews split by star.

  • 5 stars6.7%12
  • 4 stars4.4%8
  • 3 stars0.6%1
  • 2 stars1.7%3
  • 1 star87%156
Share of 180 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 04

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals8.4%15
  • KYC / verification3.9%7
  • Customer support3.4%6
  • Bonuses2.8%5
  • Games2.8%5
  • Website & app1.1%2
Share of the 178 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals60%107
  • Customer support36%64
  • KYC / verification29%51
  • Bonuses24%42
  • Trust & licence17%31
  • Account12%22
Share of the 178 reviews that name at least one aspect.reviews

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20202021202220232024
Rating history

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–14–
20250–16–
20240–261.54
20230–341.35
20220–331.7
20214–461.24
20200–11–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–180–
AskGamblers4––

Block 08

Latest complaints and reviews

The newest records about Monster Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    2.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Questions about Monster Casino in United Kingdom

What bonuses and promotions does Monster Casino run in United Kingdom?

We read 6 live offers for United Kingdom on the Monster Casino site itself.

How many complaints and reviews about Monster Casino come from players in United Kingdom?

184 of the 236 complaints and reviews about Monster Casino come from players in United Kingdom. Across all its markets, 26 complaints have a known outcome, and 73% of them were resolved.

Who owns Monster Casino?

Monster Casino is operated by ProgressPlay Limited and runs under the Excel Affiliates affiliate programme.

Is Monster Casino licensed?

Yes. Monster Casino holds 2 licences: Malta Gaming Authority, UK Gambling Commission.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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