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Casino profile

Monster Casinoin Japan

Player reviews and complaints from independent sites, alongside the facts we have recorded about Monster Casino and its operator (Excel Affiliates).

monstercasino.com
monstercasino.com
Capture of the Monster Casino website

Profile

Website
monstercasino.com
Established
2017
Operator
Excel Affiliatesaffiliate programme
Company
ProgressPlay Limited
Licences
Languages
  • English
  • Finnish
  • French
  • Japanese
Currencies
  • British pounds sterling
  • Euros
  • Canadian dollars
  • New Zealand dollars
  • US dollars

About

Monster Casino is an online casino operating under the Excel Affiliates affiliate programme. The site launched in 2017. It holds licences from Malta Gaming Authority, UK Gambling Commission. The interface is available in 4 languages, among them English, Finnish, French, Japanese. Accounts can be held in 5 currencies — British pounds sterling, Euros, Canadian dollars, New Zealand dollars. Our database holds 9 welcome offers.

What we collected for the Japan market on Monster Casino: 6 live offers.

Markets

This brand is listed in 7 markets. Pick one to see what it offers there.

Welcome bonuses

9 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Promotions

6 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Player Intelligence

235 records

What players report about Monster Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

26

73% resolved, of those with a known outcome

Total reviews

209

Across all review sites

Player rating

1.73 / 5

Trustpilot 1.6 · AskGamblers 1.85

GEO markets

12

Countries stated on 84% of records

AI-generated summary of player reviews

Very nice design, good game variety.

Deposit is fast but withdraw taking very long. The verification process also slow.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201820192020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal77%20
  • KYC / verification15%4
  • Bonus3.8%1
  • Other3.8%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved73%19
  • Unresolved27%7
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.