Casino profile

O'Reels Casino UK

The operator behind O'Reels Casino UK (Bigwin Affiliates), its licences and its welcome offers.

About

O'Reels Casino UK belongs to the Bigwin Affiliates affiliate programme. The site launched in 2017. It holds a licence from UK Gambling Commission. The interface is in English. One account currency is listed: British pounds sterling. We list one welcome offer.

O'Reels Casino UK is listed in one market, United Kingdom.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

20 Bonus Spins at O'Reels Casino UK
Free spins
20
Min deposit
£20

Player Intelligence

66 records

What players report about O'Reels Casino UK on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

No outcome published

Total reviews

Across all review sites

Player rating

1.7 / 5

Trustpilot 2.9 · AskGamblers 0.5

GEO markets

Countries stated on 98% of records

O'Reels Casino UK complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about O'Reels Casino UK, the way Player Intelligence PRO computes it.

Since 2024, players have posted 66 reviews about O'Reels Casino UK on 2 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 42 reviews. Reviews are up 200% on the 12 months before (14).

Reviewers give O'Reels Casino UK 2.8 out of 5 on average over 66 rated reviews, against 3.44 across all brands. 44% of the ratings are four or five stars, and 52% are one or two. The review sites’ own scores average 1.7 out of 5 across 2 sites. By that score, O'Reels Casino UK ranks 3,926th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (14 reviews), “Games” (10 reviews) and “Customer support” (6 reviews). The most common criticism concerns “Withdrawals” (16 reviews), “Fairness & RTP” (14 reviews) and “Bonuses” (13 reviews).

Every record that states a country comes from United Kingdom.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about O'Reels Casino UK: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players disliked the high wagering requirements for bonuses, which they found excessive. They also expressed frustration over accusations from the casino regarding payment methods, feeling that their integrity was questioned.

Block 01

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

202420252026

Reviews count

Period	Value
2024	11
2025	18
2026	37

Block 02

Review stars

How the rated reviews split by star.

5 stars35%23
4 stars9.1%6
3 stars4.5%3
2 stars4.5%3
1 star47%31

Share of 66 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 03

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Withdrawals25%14
Games18%10
Customer support11%6
Deposits & payment methods7.3%4
Website & app7.3%4
Bonuses5.5%3

Share of the 55 reviews that name at least one aspect.reviews

Criticised

Withdrawals29%16
Fairness & RTP25%14
Bonuses24%13
Customer support18%10
Trust & licence16%9
Account15%8

Share of the 55 reviews that name at least one aspect.reviews

Block 04

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

2.63

3.14

2.68

202420252026

Rating history

Period	Value
2024	2.63
2025	3.14
2026	2.68

Block 05

Stats by GEO

The ten countries players most often state, complaints and reviews together.

United Kingdom100%65

Share of the records whose source states a country – never guessed from language or currency.records

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Resolved	Reviews	Average rating
2026	–	37	2.68
2025	–	18	–
2024	–	11	–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	65	2.9 / 5
AskGamblers	–	1	0.5 / 5

Block 08

Latest complaints and reviews

The newest records about O'Reels Casino UK as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewSep 6, 2026
1.0 of 5 stars
United Kingdom · Trustpilot
ReviewSep 6, 2026
5.0 of 5 stars
United Kingdom · Trustpilot
ReviewSep 5, 2026
5.0 of 5 stars
United Kingdom · Trustpilot
ReviewSep 3, 2026
1.0 of 5 stars
United Kingdom · Trustpilot
ReviewAug 18, 2026
5.0 of 5 stars
United Kingdom · Trustpilot

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from Trustpilot, AskGamblers.

Questions about O'Reels Casino UK

Who owns O'Reels Casino UK?

O'Reels Casino UK is operated by Grace Media Limited and runs under the Bigwin Affiliates affiliate programme.

Is O'Reels Casino UK licensed?

Yes. O'Reels Casino UK holds a licence from UK Gambling Commission.

When was O'Reels Casino UK founded?

O'Reels Casino UK launched in 2017.

Which currencies does O'Reels Casino UK accept?

The one currency listed for O'Reels Casino UK is British pounds sterling. Its site is available in one language: English.

What welcome bonuses does O'Reels Casino UK offer?

One welcome offer is listed for O'Reels Casino UK. The first on the list is “20 Bonus Spins at O'Reels Casino UK”.

Which countries is O'Reels Casino UK available in?

O'Reels Casino UK is listed in 1 market: United Kingdom.

What do players say about O'Reels Casino UK?

Players have written 66 reviews about O'Reels Casino UK. Players rate O'Reels Casino UK 1.7 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about O'Reels Casino UK?

Praised most: “Withdrawals”, “Games” and “Customer support”. Criticised most: “Withdrawals”, “Fairness & RTP” and “Bonuses”. 44% of the rated reviews give four or five stars, and 52% give one or two.

Where do O'Reels Casino UK’s players come from?

Every complaint and review about O'Reels Casino UK that states a country comes from United Kingdom.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.