Casino profile

SpinYoo Casino

Player complaints and reviews about SpinYoo Casino, plus its operator (Zee Partners), licences and welcome offers.

About

SpinYoo Casino belongs to the Zee Partners affiliate programme. The site launched in 2021. It holds licences from Malta Gaming Authority, UK Gambling Commission. The interface is available in 6 languages, including English, French, Spanish, German. 12 account currencies are listed, including Euros, British pounds sterling, Canadian dollars, Norwegian kroner. We list 11 welcome offers.

SpinYoo Casino is listed in 14 markets, among them Canada, Germany, France and Belgium. On the SpinYoo Casino site for Chile, we found 2 promotions and a loyalty programme with 3 tiers.

Markets

This brand is listed in 14 markets. Pick one to see what it offers there.

Welcome bonuses

11 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Exclusive
C$10 NO DEPOSIT BONUS
Max bonus
C$10
Wagering
35x
Max bet
C$5 or 20% of starting bonus value
100% up to £250 + 100 Bonus Spins at SpinYoo Casino
Bonus
100%
Max bonus
£250
Free spins
100
Min deposit
£20
Wagering
35x(d+b)
Max bet
£5
Wagering applies to deposit plus bonus.
100% up to $300
Bonus
100%
Max bonus
$300
Min deposit
$20
Wagering
35x bonus + deposit
Max bet
$5 or 20% of starting bonus value
Wagering applies to deposit plus bonus.
100% up to $350
Bonus
100%
Max bonus
$350
Min deposit
$20
Wagering
35x bonus + deposit
Max bet
$5 or 20% of starting bonus value
Wagering applies to deposit plus bonus.
100% up to 1000 NZD + 100 Free Spins, 1st Deposit Bonus at SpinYoo Casino
Bonus
100%
Max bonus
1000 NZD
Min deposit
10 NZD
Wagering
35x(d+b)
Wagering applies to deposit plus bonus.
50% up to $300,000 CLP
Bonus
50%
Max bonus
$300,000 CLP
Min deposit
$10,000 CLP
Wagering
35x bonus + deposit
Max bet
$5,000 CLP or 20% of starting bonus value
Wagering applies to deposit plus bonus.
50% up to $350,000 CLP
Bonus
50%
Max bonus
$350,000 CLP
Min deposit
$20,000 CLP
Wagering
35x bonus + deposit
Max bet
$5,000 CLP or 20% of starting bonus value
Wagering applies to deposit plus bonus.
50% up to €100 at SpinYoo Casino
Bonus
50%
Max bonus
€100
Min deposit
€20
Wagering
35x(d+b)
Max bet
€5 or 20% of starting bonus value
Wagering applies to deposit plus bonus.
50% up to C$500
Bonus
50%
Max bonus
C$500
Min deposit
C$20
Wagering
35x bonus + deposit
Max bet
C$5 or 20% of starting bonus value
Wagering applies to deposit plus bonus.
50% up to C$500
Bonus
50%
Max bonus
C$500
Min deposit
C$20
Wagering
35x bonus + deposit
Max bet
C$5 or 20% of starting bonus value
Wagering applies to deposit plus bonus.
10% up to €50 Monday Cashback Bonus at SpinYoo Casino
Bonus
10%
Max bonus
€50
Min deposit
€20
Wagering
35xb
Wagering applies to the bonus amount.

Promotions

2 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Get to Know All About Spinyoo
Thank you for signing up to SpinYoo and joining our ever-growing community of players! As an official SpinYoo player, you will enjoy a truly one-of-a-kind online casino experience where you get to personalize your gameplay to fit your preferences.…
Read in full
Get to Know All About Spinyoo
Thank you for signing up to SpinYoo and joining our ever-growing community of players! As an official SpinYoo player, you will enjoy a truly one-of-a-kind online casino experience where you get to personalize your gameplay to fit your preferences. card_giftcard Choose Your Welcome Package
Here at SpinYoo, we’re all about giving our players the power to customize their experience, and that starts with choosing your very own Welcome Package. Visit our Welcome Bonus page for more information. local_mall Enjoy Daily, Weekly, and Monthly Bonuses
Check out our exciting slate of promotions where you can earn bonuses of different shapes and sizes on a daily, weekly, and monthly basis simply for playing! Best of all, whether you’re a slots or tables gamer, we’ve got a promo for you. Check out our full list of ongoing promotions here. star_rate Rock Out at the Yoo Club
Take center stage at the Yoo Club and climb the ranks to become a SpinYoo Legend in the most star-studded loyalty program in the industry! Become a member by simply making your first deposit and start enjoying rock-star level perks, including monthly rewards, exclusive bonuses, and special events & promotions. That’s not all! As you play, you will earn Yoo Points for your cash wagers and deposits, leading to upgrades to your Yoo Club status. The higher your status, the better the perks! Visit the Yoo Club to learn more. people Discover You and Yoo
- Yoo Filter - Configure your filtering preferences to help get you to your favorite games quickly and efficiently, using a wide variety of different filtering options. - Favorites – A comprehensive list of your selected favorite games. - Trending – An updated list of the most popular games amongst fellow SpinYoo players. - Recently Played – Your most recently played games conveniently available for you to get back in the action! Check out your You and Yoo page here. filter_alt Yoo Filter Your Favorite Games
One of the best tools at your disposal as a Spinyoo player is the Yoo Filter. This advanced filtering system allows you to navigate the Spinyoo Gallery with ease and efficiency so that you don’t have to unnecessarily waste time combing through the 3,000+ games on offer. Use this great feature to quickly locate your favorite titles plus, if you’re looking for new games that line up with your personal preferences, the wide variety of filtering tools let you quickly sort through games according to: Game categories, Game providers, Volatility, Special Features, Themes, and many more options! That’s not all! Your Yoo Filter preferences will be saved on your You and Yoo, so that you can quickly and easily get back to the action. Look for the Spinyoo Wheel icon next to the Search field at the top of the Spinyoo Gallery to get started. help_center Need Help? We’ve Got You Covered! Our dedicated team of experienced support representatives have compiled a comprehensive list of answers to frequently asked questions and valuable information to help you with any issues that you may incur while playing at SpinYoo. Visit our Help and Contact page where you can access this information easily and efficiently by selecting the category that best describes your issue or inquiry. If you still can’t find an answer or solution, our support staff is on hand via Live Chat or 24/7 via email at [email protected]
18+, Terms Apply, Please Play Responsibly, GamblingTherapy.org
Daily Dose of Spins
Email
A valid email address is required. Phone Number
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Read in full
Daily Dose of Spins
Email
A valid email address is required. Phone Number
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Check and try again
Address
Check and try again
Change Address
Address Line 2
City/Town
Postcode
Address Lookup
Enter Address Manually
westBack
Continue

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

1
Become a member
Become a member Becoming a member is quick and easy as, all that’s required is for you to make your first deposit. Once you’ve joined, you’ll start reaping the benefits immediately with bonuses, prizes, special events, and more coming your way!
2
Earn Yoo Points
Earn Yoo Points The more points you earn, the bigger Yoo Club star you become
3
Reap Benefits
Reap Benefits The Yoo Club rewards its members regularly, with the most valuable rewards going to those with the highest status levels, which can be achieved by simply earning Yoo Points. The more points you earn, the bigger Yoo Club star you become!

Player Intelligence

103 records

What players report about SpinYoo Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

80% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

1.7 / 5

Trustpilot 1.9 · AskGamblers 1.5

GEO markets

Countries stated on 97% of records

SpinYoo Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about SpinYoo Casino, the way Player Intelligence PRO computes it.

Since 2021, players have posted 5 complaints and 98 reviews about SpinYoo Casino on 4 sites. In the 12 months to November 5, 2026, they filed 2 complaints and posted 17 reviews. Reviews are down 26% on the 12 months before (23).

Reviewers give SpinYoo Casino 1.8 out of 5 on average over 98 rated reviews, against 3.44 across all brands. 16% of the ratings are four or five stars, and 78% are one or two. The review sites’ own scores average 1.7 out of 5 across 2 sites. By that score, SpinYoo Casino ranks 3,926th of 4,287 rated casinos. Reviewers most often praise “Withdrawals” (18 reviews), “Games” (9 reviews) and “Customer support” (8 reviews). The most common criticism concerns “Withdrawals” (44 reviews), “Trust & licence” (27 reviews) and “Customer support” (26 reviews).

The countries players state most often are United Kingdom (74%), New Zealand (9%) and Ireland (6%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about SpinYoo Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

2023202420252026

Complaints count

Period	Value
2023	1
2024	2
2025	1
2026	1

Block 02

Complaint categories

Withdrawal40%2
Account20%1
Bonus20%1
Responsible gambling20%1

Share of complaints by category.complaints

Block 03

Complaint status

Resolved80%4
Unresolved20%1

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

202120222023202420252026

Reviews count

Period	Value
2021	6
2022	25
2023	18
2024	10
2025	23
2026	16

Block 05

Review stars

How the rated reviews split by star.

5 stars13%13
4 stars3.1%3
3 stars6.1%6
2 stars6.1%6
1 star71%70

Share of 98 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Withdrawals20%18
Games9.8%9
Customer support8.7%8
Website & app5.4%5
Bonuses4.3%4
Deposits & payment methods4.3%4

Share of the 92 reviews that name at least one aspect.reviews

Criticised

Withdrawals48%44
Trust & licence29%27
Customer support28%26
Fairness & RTP24%22
Bonuses22%20
KYC / verification14%13

Share of the 92 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

1.76

1.65

2.02

1.69

202120222023202420252026

Rating history

Period	Value
2021	1
2022	1.76
2023	2
2024	1.65
2025	2.02
2026	1.69

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

United Kingdom74%74
New Zealand9%9
Ireland6%6
Malta3%3
Canada2%2
Spain2%2
Finland2%2
Chile1%1
United States1%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2026	1	–	16	–
2025	1	–	23	2.02
2024	2	–	10	–
2023	1	–	18	–
2022	0	–	25	1.76
2021	0	–	6	–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	96	1.9 / 5
Casino Guru	4	–	–
AskGamblers	–	2	1.5 / 5
CasinoReviews	1	–	–

Block 11

Latest complaints and reviews

The newest records about SpinYoo Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewOct 20, 2026
1.0 of 5 stars
Malta · Trustpilot
ReviewOct 13, 2026
1.0 of 5 stars
United Kingdom · Trustpilot
ComplaintJun 29, 2026
Self-exclusion
Resolved
Finland · Casino Guru
ComplaintDec 31, 2025
Withdrawal delay
Resolved
Malta · Casino Guru
ComplaintJul 27, 2024
Wagering terms
Resolved
United Kingdom · Casino Guru

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from Trustpilot, AskGamblers.

Questions about SpinYoo Casino

Who owns SpinYoo Casino?

SpinYoo Casino is operated by White Hat Gaming Limited and runs under the Zee Partners affiliate programme.

Is SpinYoo Casino licensed?

Yes. SpinYoo Casino holds 2 licences: Malta Gaming Authority, UK Gambling Commission.

When was SpinYoo Casino founded?

SpinYoo Casino launched in 2021.

Which currencies does SpinYoo Casino accept?

Currencies listed for SpinYoo Casino: Euros, British pounds sterling, Canadian dollars, Norwegian kroner, New Zealand dollars, US dollars, Argentine pesos, Chilean pesos and 4 more. Its site is available in 6 languages: English, French, Spanish, German and 2 more.

What welcome bonuses does SpinYoo Casino offer?

11 welcome offers are listed for SpinYoo Casino. The first on the list is “C$10 NO DEPOSIT BONUS”, with a 35× wagering requirement.

Which countries is SpinYoo Casino available in?

SpinYoo Casino is listed in 14 markets: Argentina, Austria, Belgium, Canada, Chile, Finland, France, Germany and 6 more.

What bonuses and promotions does SpinYoo Casino run in Chile?

We read 2 live offers for Chile on the SpinYoo Casino site itself.

Does SpinYoo Casino have a loyalty programme in Chile?

Yes. Its loyalty programme for Chile has 3 tiers.

What do players say about SpinYoo Casino?

Players have filed 5 complaints and written 98 reviews about SpinYoo Casino. Players rate SpinYoo Casino 1.7 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about SpinYoo Casino?

Praised most: “Withdrawals”, “Games” and “Customer support”. Criticised most: “Withdrawals”, “Trust & licence” and “Customer support”. 16% of the rated reviews give four or five stars, and 78% give one or two.

How many complaints has SpinYoo Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 2 complaints about SpinYoo Casino.

Where do SpinYoo Casino’s players come from?

The countries named most often in complaints and reviews about SpinYoo Casino are United Kingdom (74%), New Zealand (9%) and Ireland (6%).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.