Casino profile

Monopoly Casino in United Kingdom

Player complaints and reviews about Monopoly Casino, plus its operator (Gamesys Affiliates), licences and welcome offers.

monopolycasino.com

About

On the Monopoly Casino site for United Kingdom, we found 4 promotions.

Monopoly Casino belongs to the Gamesys Affiliates affiliate programme. The site launched in 2015. It holds licences from Gibraltar Regulatory Authority, UK Gambling Commission. The interface is in English. One account currency is listed: British pounds sterling. We list one welcome offer.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

30 Bonus Spins at Monopoly Casino
Free spins
30
Min deposit
£10

Promotions

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Big Bass Splash
Play Big Bass Splash and catch some huge slot wins!
Land three or more Scatter symbols on the reels to enter the Free Spins Bonus, with a maximum of 20 free spins up for grabs.
Also in this game are Free Spins Modifiers, re-spins and win multipliers, giving…
Read in full
Big Bass Splash
Play Big Bass Splash and catch some huge slot wins!
Land three or more Scatter symbols on the reels to enter the Free Spins Bonus, with a maximum of 20 free spins up for grabs.
Also in this game are Free Spins Modifiers, re-spins and win multipliers, giving you the opportunity to trigger some big slot wins.
Reel them in.
Gold Blitz Ultimate
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Play £10, Get 30 Free Spins*
*Click for full Rules. New members only, must opt in. Not valid with other Welcome Offer(s). Min £10…
Terms
Gold Blitz Ultimate
LoginJoin Now
Online Slots
Online Casino
Bingo
MONOPOLY Games
Rewards
All Games
Football
Darts
Horse Racing
Tennis
Virtuals
Blog
Play £10, Get 30 Free Spins*
*Click for full Rules. New members only, must opt in. Not valid with other Welcome Offer(s). Min £10 deposit & £10 wager on slots game(s). 30 day expiry from deposit. Free Spins: on MONOPOLY Cash Is King. 1p coin size, 10 lines. Play Responsibly. GambleAware.org. 18+
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Gold Blitz Ultimate
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Gold Blitz Ultimate
About Us
Help and FAQ
Cookies
The MONOPOLY name and logo, the distinctive design of the gameboard, the four corner squares, the MR. MONOPOLY name and character, as well as each of the distinctive elements of the board and playing pieces are trademarks of Hasbro for its property trading game and game equipment. © 1935, 2026 Hasbro. All Rights Reserved.
MONOPOLY Casino is operated by Gamesys Operations Limited of Suite 2, Floor 4, Waterport Place, Gibraltar, GX11 1AA. Contact Us
Gamesys Operations Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 38905, in Gibraltar by the Government of Gibraltar and regulated by the Gibraltar Gambling Commissioner (RGL No. 46 and RGL No. 153).
Modern Slavery Statement
Underage gambling is an offence.
Copyright © Bally’s Intralot and/or its affiliates and licensors 2026. All rights reserved.
Apple, the Apple logo, iPhone, and iPad are trademarks of Apple Inc., registered in the U.
S. and other countries and regions. App Store is a service mark of Apple Inc.
Google Play and the Google Play logo are trademarks of Google LLC.
*Welcome Offer Rules
Paper Wins
Become front page news with Paper Wins, the slot machine that could see you win up to 10,000x your coin size.
Packed full of Scatter and Wild symbols, this exciting slot game also offers a Pick Bonus and a re-triggering Free Spins Bonus.
Landing five Wild…
Read in full
Paper Wins
Become front page news with Paper Wins, the slot machine that could see you win up to 10,000x your coin size.
Packed full of Scatter and Wild symbols, this exciting slot game also offers a Pick Bonus and a re-triggering Free Spins Bonus.
Landing five Wild symbols along the same payline offers the biggest payout in this game - an incredible 10,000x your coin size!
Secrets of the Phoenix
Welcome to Secrets of the Phoenix, the captivating slot game that combines the mythical allure of the Phoenix with the excitement of cascading reels and stacked wilds.
It's time to take your turn and uncover the secrets hidden within the ashes.

Player complaints and reviews in United Kingdom

562 records

562 of the 712 records about Monopoly Casino come from players who state they are in United Kingdom. The figures below are theirs alone; the casino page covers every market.

Total complaints

60% resolved, of those with a known outcome

Total reviews

557

Across all review sites

Player rating

1.84 / 5

557 ratings by these players

Share of all records

79%

of 712 about Monopoly Casino

What players in United Kingdom say about Monopoly Casino

Players in United Kingdom have filed 5 complaints and written 557 reviews about Monopoly Casino. That is 79% of the 712 records about it from every market. Complaints make up 0.9% of their records, against 1.3% across all markets. Their reviews rate it 1.84 out of 5 on average (557 ratings), against 1.81 across all markets. 77% of their rated reviews give one or two stars; across all markets the share is 78%.

The most common problem in their complaints is “Self-exclusion”: 60% of 5 complaints with a labelled problem (43% across all markets). 60% of their 5 complaints with a known outcome were resolved, against 78% across all markets. In the last 12 months: no complaints and 68 reviews.

A player counts as being in United Kingdom when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Monopoly Casino in United Kingdom, or compare the market with another one.

What the assistant can do

United Kingdom and all markets
Figure	United Kingdom	All markets
Complaints among all records	0.9%	1.3%
Resolved, of complaints with a known outcome	60%	78%
Average review rating, out of 5	1.84	1.81
Reviews rated 1–2 stars	77%	78%
Self-exclusion, of labelled complaints	60%	43%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

20202021202220232024

Complaints count

Period	Value
2020	2
2021	1
2022	0
2023	0
2024	2

Block 02

Complaint categories

Responsible gambling60%3
Account20%1
Technical20%1

Share of complaints by category.complaints

Block 03

Complaint status

Resolved60%3
Unresolved40%2

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

201820192020202120222023202420252026

Reviews count

Period	Value
2018	6
2019	64
2020	53
2021	74
2022	57
2023	70
2024	80
2025	97
2026	56

Block 05

Review stars

How the rated reviews split by star.

5 stars15%83
4 stars4.8%27
3 stars3.1%17
2 stars3.6%20
1 star74%410

Share of 557 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Withdrawals12%62
Games8.4%44
Fairness & RTP6.5%34
Bonuses4.8%25
Customer support1.5%8
Deposits & payment methods1.3%7

Share of the 524 reviews that name at least one aspect.reviews

Criticised

Fairness & RTP47%245
Bonuses28%145
Account17%88
Withdrawals16%82
Customer support14%71
Trust & licence12%64

Share of the 524 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

3.96

2.22

1.8

2.02

1.55

1.41

1.29

1.1

20192020202120222023202420252026

Rating history

Period	Value
2019	3.96
2020	2.22
2021	1.8
2022	2.02
2023	1.55
2024	1.41
2025	1.29
2026	1.1

Block 08

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2026	0	–	56	1.16
2025	0	–	97	1.28
2024	2	–	80	1.36
2023	0	–	70	1.51
2022	0	–	57	2.07
2021	1	–	74	1.97
2020	2	–	53	2.25
2019	0	–	64	3.61
2018	0	–	6	–

A dash means too little data for that year.

Block 09

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	557	–
Casino Guru	5	–	–

Block 10

Latest complaints and reviews

The newest records about Monopoly Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewOct 14, 2026
1.0 of 5 stars
United Kingdom · Trustpilot
ReviewOct 8, 2026
1.0 of 5 stars
United Kingdom · Trustpilot
ComplaintOct 15, 2024
Self-exclusion
Resolved
United Kingdom · Casino Guru
ComplaintFeb 18, 2024
Self-exclusion
Resolved
United Kingdom · Casino Guru
ComplaintSep 29, 2021
Account closed
Resolved
United Kingdom · Casino Guru

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

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Questions about Monopoly Casino in United Kingdom

What bonuses and promotions does Monopoly Casino run in United Kingdom?

We read 4 live offers for United Kingdom on the Monopoly Casino site itself.

How many complaints and reviews about Monopoly Casino come from players in United Kingdom?

562 of the 712 complaints and reviews about Monopoly Casino come from players in United Kingdom.

Who owns Monopoly Casino?

Monopoly Casino is operated by Gamesys Ltd. Casinos and runs under the Gamesys Affiliates affiliate programme.

Is Monopoly Casino licensed?

Yes. Monopoly Casino holds 2 licences: Gibraltar Regulatory Authority, UK Gambling Commission.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.