igamingcpo.com

Casino profile

MalinaCasino

Player complaints and reviews about MalinaCasino, plus its operator (Mio Media Affiliates), licences and welcome offers.

malinacasino.com
Capture of the MalinaCasino website

About

MalinaCasino belongs to the Mio Media Affiliates affiliate programme. The site launched in 2024. It holds a licence from Anjouan Gaming Board. The interface is available in 17 languages, including English, German, Hungarian, Norwegian. 25 account currencies are listed, including Euros, Norwegian kroner, Hungarian forints, Polish zlotys. We list 10 welcome offers.

MalinaCasino is listed in 25 markets, among them Canada, Germany, France and Belgium. On the MalinaCasino site for Portugal, we found 5 tournaments. In Portugal, MalinaCasino accepts 10 payment methods, among them Playid, Pay by Card, Paysafecard and Revolut. Its crypto options cover 11 coins, including USDT, Bitcoin Cash, Bitcoin and Ethereum. The minimum deposit in € is 10, the maximum 5,000.

Markets

This brand is listed in 25 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Payment methods

24 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

€

  • Playid

    Other

    10 – 2000

  • Pay by Card

    Card

    10 – 2000

  • Paysafecard

    Voucher

    10 – 1000

  • Revolut

    E-wallet

    10 – 5000

  • Bank Transfer

    Bank transfer

    10 – 5000

  • Rapid Transfer

    Bank transfer

    10 – 5000

  • Skrill

    E-wallet

    10 – 5000

  • Neteller

    E-wallet

    10 – 5000

  • MiFinity

    E-wallet

    10 – 2500

  • USDT

    Cryptocurrency

    10 – 5000

  • Bitcoin Cash

    Cryptocurrency

    10 – 5000

  • USDT

    Cryptocurrency

    10 – 5000

  • USDT

    Cryptocurrency

    10 – 5000

  • USDT

    Cryptocurrency

    10 – 5000

  • Bitcoin

    Cryptocurrency

    30 – 5000

  • Ethereum

    Cryptocurrency

    10 – 5000

  • Litecoin

    Cryptocurrency

    10 – 5000

  • Tron

    Cryptocurrency

    10 – 5000

  • USDC

    Cryptocurrency

    10 – 5000

  • BNB

    Cryptocurrency

    10 – 5000

  • Dogecoin

    Cryptocurrency

    10 – 5000

  • Solana

    Cryptocurrency

    10 – 5000

  • USDC

    Cryptocurrency

    10 – 5000

  • Cardano

    Cryptocurrency

    10 – 5000

Cashier read on August 11, 2026

Player Intelligence

494 records

What players report about MalinaCasino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

68

92% resolved, of those with a known outcome

Total reviews

426

Across all review sites

Player rating

2.93 / 5

Trustpilot 2.1 · AskGamblers 3.75

GEO markets

32

Countries stated on 72% of records

MalinaCasino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about MalinaCasino, the way Player Intelligence PRO computes it.

Since 2017, players have posted 68 complaints and 426 reviews about MalinaCasino on 4 sites. In the 12 months to November 4, 2026, they filed 23 complaints and posted 86 reviews. Reviews are down 57% on the 12 months before (200). The average review rating fell from 2.67 to 2.08 out of 5 year on year.

The problem players report most often is “Withdrawal delay”: 73% of the 62 complaints with a labelled problem. Next come “Withdrawal refused” (8.1%) and “Bonus not credited” (3.2%). Complaints about “Withdrawal” make up 78% of those with a topic, against 29% across all brands.

Of the 66 complaints with a known outcome, 92% were resolved, against 59% across all brands. That puts MalinaCasino 286th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 98%.

Reviewers give MalinaCasino 2.52 out of 5 on average over 425 rated reviews, against 3.44 across all brands. 39% of the ratings are four or five stars, and 59% are one or two. The review sites’ own scores average 2.93 out of 5 across 2 sites. By that score, MalinaCasino ranks 2,558th of 4,286 rated casinos. Reviewers most often praise “Customer support” (107 reviews), “Withdrawals” (54 reviews) and “Games” (53 reviews). The most common criticism concerns “Withdrawals” (162 reviews), “Customer support” (115 reviews) and “Trust & licence” (87 reviews).

The countries players state most often are Italy (21%), Poland (14%) and France (7.5%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about MalinaCasino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciated the honesty and transparency of customer support, highlighting their professionalism and quick response times. Many also praised the efficient withdrawal process and the user-friendly design of the website, which contributed to a relaxing gaming experience.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201820192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay73%45
  • Withdrawal refused8.1%5
  • Bonus not credited3.2%2
  • Verification delay3.2%2
  • Documents rejected or requested again3.2%2
  • Account not closed on request1.6%1
  • Source of funds checks1.6%1
  • Self-exclusion1.6%1
  • Other problems4.8%3
Share of the 62 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal78%53
  • KYC / verification10%7
  • Bonus2.9%2
  • Technical2.9%2
  • Account1.5%1
  • Other1.5%1
  • Payments & refunds1.5%1
  • Responsible gambling1.5%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved90%61
  • Unresolved7.4%5
  • Closed without an outcome1.5%1
  • Open1.5%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

MalinaCasino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

MalinaCasino against the market
MeasureMalinaCasinoAll brands
Complaints resolved92%59%
Average review rating2.523.44
Complaints per 100 reviews1626.4
Share of “Withdrawal” complaints78%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars33%142
  • 4 stars5.2%22
  • 3 stars2.4%10
  • 2 stars2.1%9
  • 1 star57%242
Share of 425 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support26%107
  • Withdrawals13%54
  • Games13%53
  • Website & app7.6%31
  • Bonuses6.1%25
  • Deposits & payment methods4.2%17
Share of the 408 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals40%162
  • Customer support28%115
  • Trust & licence21%87
  • Bonuses13%55
  • Fairness & RTP8.1%33
  • Account6.6%27
Share of the 408 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Italy21%74
  • Poland14%50
  • France7.5%27
  • Greece7%25
  • Canada5.9%21
  • Ireland5.6%20
  • Australia5%18
  • Norway4.5%16
  • Belgium3.6%13
  • Spain3.4%12
  • Other countries23%82
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262195%561.85
202521100%2402.9
20245–611.48
20233–9–
20224–9–
20211–7–
20201–18–
20193–2–
20186–17–
20170–7–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–3462.1 / 5
AskGamblers66803.75 / 5
Casinomeister1––
CasinoReviews1––

Block 13

Latest complaints and reviews

The newest records about MalinaCasino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    4.0 of 5 stars

    Poland · Trustpilot

  • Review

    1.0 of 5 stars

    Greece · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Latvia · AskGamblers

  • Complaint

    Withdrawal delay

    Resolved
  • Complaint

    Withdrawal delay

    Closed

4 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about MalinaCasino

Who owns MalinaCasino?

MalinaCasino is operated by NovaForge Ltd and runs under the Mio Media Affiliates affiliate programme.

Is MalinaCasino licensed?

Yes. MalinaCasino holds a licence from Anjouan Gaming Board.

When was MalinaCasino founded?

MalinaCasino launched in 2024.

Which currencies does MalinaCasino accept?

Currencies listed for MalinaCasino: Euros, Norwegian kroner, Hungarian forints, Polish zlotys, New Zealand dollars, Canadian dollars, US dollars, Brazilian reals and 17 more. Its site is available in 17 languages: English, German, Hungarian, Norwegian and 13 more.

What welcome bonuses does MalinaCasino offer?

10 welcome offers are listed for MalinaCasino. The first on the list is “100% up to €500 + 200 Free Spins + 1 Bonus Crab, Welcome Bonus at MalinaCasino”, with a 35× wagering requirement.

Which countries is MalinaCasino available in?

MalinaCasino is listed in 25 markets: Australia, Belgium, Brazil, Canada, Chile, Croatia, Czechia, Finland and 17 more.

Which payment methods does MalinaCasino accept in Portugal?

The MalinaCasino cashier for Portugal lists 10 payment methods: Playid, Pay by Card, Paysafecard, Revolut, Bank Transfer, Rapid Transfer and 4 more. For crypto, it takes 11 coins: USDT, Bitcoin Cash, Bitcoin, Ethereum and 7 more.

What are the deposit limits at MalinaCasino in Portugal?

Deposits in € run from 10 to 5,000 per transaction. The lowest minimum, 10 €, is via Playid. The highest maximum, 5,000 €, is via Revolut.

Does MalinaCasino run tournaments in Portugal?

Yes. The MalinaCasino site for Portugal lists 5 tournaments.

What do players say about MalinaCasino?

Players have filed 68 complaints and written 426 reviews about MalinaCasino. Players rate MalinaCasino 2.93 out of 5 on average across the 2 sites that publish one.

What do players complain about most at MalinaCasino?

“Withdrawal delay” – 73% of the 62 complaints about MalinaCasino with a labelled problem. Followed by “Withdrawal refused” (8.1%) and “Bonus not credited” (3.2%).

Do players report withdrawal problems at MalinaCasino?

Withdrawals are the topic of 53 complaints about MalinaCasino: 78% of the 68 with a topic. The most common withdrawal problem is “Withdrawal delay” (85% of them). Of the withdrawal complaints with a known outcome, 98% were resolved.

Does MalinaCasino resolve player complaints?

92% of the 66 complaints about MalinaCasino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, MalinaCasino is 286th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about MalinaCasino?

Praised most: “Customer support”, “Withdrawals” and “Games”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 39% of the rated reviews give four or five stars, and 59% give one or two.

How many complaints has MalinaCasino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 23 complaints about MalinaCasino.

Where do MalinaCasino’s players come from?

The countries named most often in complaints and reviews about MalinaCasino are Italy (21%), Poland (14%) and France (7.5%).