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Casino profile

Luckygem Casino in Spain

Player complaints and reviews about Luckygem Casino, plus its operator (Diamond Partners), licences and welcome offers.

luckygem.com
luckygem.com
Capture of the Luckygem Casino website

Profile

Website
luckygem.com
Established
2025
Operator
Diamond Partnersaffiliate programme
Company
SOCIEDAD DE RESPONSABILIDAD LIMITADA
Licences
Languages
  • English
  • German
  • Greek
  • Spanish
Currencies
  • Euros
  • Bitcoin
  • Bitcoin Cash
  • Litecoin
  • Ethereum
  • Tether
  • Dash
  • Dogecoin
  • ADA
  • Ripple
  • Binance Coin
  • TRON
  • USD Coin

About

On the Luckygem Casino site for Spain, we found 4 promotions and a loyalty programme with 3 tiers.

Luckygem Casino belongs to the Diamond Partners affiliate programme. The site launched in 2025. It holds a licence from Costa Rica Gambling. The interface is available in 4 languages: English, German, Greek, Spanish. 13 account currencies are listed, including Euros, Bitcoin, Bitcoin Cash, Litecoin. We list 6 welcome offers.

Markets

This brand is listed in 2 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Cashback & Rakeback

    Cashback up to 20% and
    rakeback up to 15%

  2. 2

    Exclusive Promo

    Access to unique bonuses and
    exciting activities

  3. 3

    Level up bonus

    Level up to claim all prizes
    up to 13 500 EUR + 4 500 FS

Player complaints and reviews in Spain

26 records

26 of the 550 records about Luckygem Casino come from players who state they are in Spain. The figures below are theirs alone; the casino page covers every market.

Total complaints

2

Fewer than 5 with a known outcome

Total reviews

24

Across all review sites

Player rating

3.75 / 5

24 ratings by these players

Share of all records

4.7%

of 550 about Luckygem Casino

What players in Spain say about Luckygem Casino

Players in Spain have filed 2 complaints and written 24 reviews about Luckygem Casino. That is 4.7% of the 550 records about it from every market. Complaints make up 7.7% of their records, against 5.5% across all markets. Their reviews rate it 3.75 out of 5 on average (24 ratings), against 3.49 across all markets. 29% of their rated reviews give one or two stars; across all markets the share is 35%.

In the last 12 months: 2 complaints and 24 reviews.

A player counts as being in Spain when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Luckygem Casino in Spain, or compare the market with another one.

What the assistant can do
Spain and all markets
FigureSpainAll markets
Complaints among all records7.7%5.5%
Average review rating, out of 53.753.49
Reviews rated 1–2 stars29%35%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2026
Complaints count

Block 02

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 03

Review stars

How the rated reviews split by star.

  • 5 stars63%15
  • 4 stars8.3%2
  • 1 star29%7
Share of 24 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 04

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20252026
Rating history

Block 05

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–15–
20250–9–

A dash means too little data for that year.

Block 06

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–24–
Casino Guru2––

Block 07

Latest complaints and reviews

The newest records about Luckygem Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Spain · Trustpilot

  • Review

    5.0 of 5 stars

    Spain · Trustpilot

  • Review

    1.0 of 5 stars

    Spain · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Spain · Casino Guru

  • Complaint

    Game malfunction

    Resolved

    Spain · Casino Guru

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Luckygem Casino in Spain

What bonuses and promotions does Luckygem Casino run in Spain?

We read 4 live offers for Spain on the Luckygem Casino site itself.

Does Luckygem Casino have a loyalty programme in Spain?

Yes. Its loyalty programme for Spain has 3 tiers.

How many complaints and reviews about Luckygem Casino come from players in Spain?

26 of the 550 complaints and reviews about Luckygem Casino come from players in Spain. Across all its markets, 30 complaints have a known outcome, and 77% of them were resolved.

Who owns Luckygem Casino?

Luckygem Casino is operated by SOCIEDAD DE RESPONSABILIDAD LIMITADA and runs under the Diamond Partners affiliate programme.

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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