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Casino profile

Riviera Casino

Player complaints and reviews about Riviera Casino, plus its operator (Thrill Partners), licences and welcome offers.

rivieracasino.com
rivieracasino.com
Capture of the Riviera Casino website

Profile

Website
rivieracasino.com
Established
2023
Operator
Thrill Partnersaffiliate programme
Company
Riviera Entertainment N.V.
Licences
Languages
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish
  • Norwegian
Currencies
  • Euros
  • British pounds sterling
  • Norwegian kroner
  • Australian dollars
  • Canadian dollars
  • New Zealand dollars
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • USD Coin
  • Ripple

About

Riviera Casino belongs to the Thrill Partners affiliate programme. The site launched in 2023. It holds a licence from Curacao Gaming Control Board. The interface is available in 7 languages, including English, French, German, Italian. 13 account currencies are listed, including Euros, British pounds sterling, Norwegian kroner, Australian dollars. We list 6 welcome offers.

Riviera Casino is listed in 12 markets, among them Canada, Germany, France and Belgium. On the Riviera Casino site for Italy, we found 7 promotions.

Markets

This brand is listed in 12 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

7 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

31 records

What players report about Riviera Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

1

100% resolved, of those with a known outcome

Total reviews

30

Across all review sites

Player rating

1.7 / 5

Trustpilot 1.7

GEO markets

9

Countries stated on 100% of records

Riviera Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Riviera Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 1 complaint and 30 reviews about Riviera Casino on 2 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 9 reviews. Reviews are down 25% on the 12 months before (12).

Reviewers give Riviera Casino 1.77 out of 5 on average over 30 rated reviews, against 3.44 across all brands. 17% of the ratings are four or five stars, and 77% are one or two. The review sites’ own scores average 1.7 out of 5 on one site. By that score, Riviera Casino ranks 3,926th of 4,287 rated casinos. Reviewers most often praise “Withdrawals” (5 reviews). The most common criticism concerns “Withdrawals” (12 reviews), “Trust & licence” (10 reviews) and “Customer support” (7 reviews).

The countries players state most often are France (61%), United Kingdom (9.7%) and Austria (6.5%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Riviera Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2025
Complaints count

Block 02

Complaint categories

  • Account100%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved100%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars13%4
  • 4 stars3.3%1
  • 3 stars6.7%2
  • 1 star77%23
Share of 30 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals17%5
  • Customer support10%3
  • Games3.4%1
Share of the 29 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals41%12
  • Trust & licence34%10
  • Customer support24%7
  • Bonuses17%5
  • Account14%4
  • Fairness & RTP14%4
Share of the 29 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • France61%19
  • United Kingdom9.7%3
  • Austria6.5%2
  • Malta6.5%2
  • Belgium3.2%1
  • Canada3.2%1
  • Germany3.2%1
  • Spain3.2%1
  • Romania3.2%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–9–
20251–8–
20240–13–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–271.7 / 5
Casino Guru13–

Block 11

Latest complaints and reviews

The newest records about Riviera Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    France · Trustpilot

  • Review

    1.0 of 5 stars

    France · Trustpilot

  • Review

    1.0 of 5 stars

    France · Trustpilot

  • Review

    1.0 of 5 stars

    Austria · Casino Guru

  • Complaint

    Account not closed on request

    Resolved

    Spain · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about Riviera Casino

Who owns Riviera Casino?

Riviera Casino is operated by Riviera Entertainment N.V. and runs under the Thrill Partners affiliate programme.

Is Riviera Casino licensed?

Yes. Riviera Casino holds a licence from Curacao Gaming Control Board.

When was Riviera Casino founded?

Riviera Casino launched in 2023.

Which currencies does Riviera Casino accept?

Currencies listed for Riviera Casino: Euros, British pounds sterling, Norwegian kroner, Australian dollars, Canadian dollars, New Zealand dollars, Bitcoin, Bitcoin Cash and 5 more. Its site is available in 7 languages: English, French, German, Italian and 3 more.

What welcome bonuses does Riviera Casino offer?

6 welcome offers are listed for Riviera Casino. The first on the list is “150% up to €2,500 and 150 extra spins”, with a 25× wagering requirement.

Which countries is Riviera Casino available in?

Riviera Casino is listed in 12 markets: Australia, Austria, Belgium, Canada, France, Germany, Italy, New Zealand and 4 more.

What bonuses and promotions does Riviera Casino run in Italy?

We read 7 live offers for Italy on the Riviera Casino site itself.

What do players say about Riviera Casino?

Players have filed 1 complaint and written 30 reviews about Riviera Casino. Players rate Riviera Casino 1.7 out of 5 on average on the 1 site that publishes a rating.

What do players like and dislike about Riviera Casino?

Praised most: “Withdrawals”. Criticised most: “Withdrawals”, “Trust & licence” and “Customer support”. 17% of the rated reviews give four or five stars, and 77% give one or two.

How many complaints has Riviera Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed no complaints about Riviera Casino.

Where do Riviera Casino’s players come from?

The countries named most often in complaints and reviews about Riviera Casino are France (61%), United Kingdom (9.7%) and Austria (6.5%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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Casinos that share a market, a licence or an operator with Riviera Casino, and ones players rate about the same.