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Casino profile

LottoGo Casino

Player complaints and reviews about LottoGo Casino, plus its operator (LottoGo Affiliates), licences and welcome offers.

lottogo.com
Capture of the LottoGo Casino website

About

LottoGo Casino belongs to the LottoGo Affiliates affiliate programme. The site launched in 2016. It holds licences from The Jersey Gambling Commission, UK Gambling Commission. The interface is in English. 3 account currencies are listed: British pounds sterling, Euros, US dollars. We list 6 welcome offers.

LottoGo Casino is listed in 2 markets: United Kingdom and Austria.

Markets

This brand is listed in 2 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

8,749 records

What players report about LottoGo Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

8

38% resolved, of those with a known outcome

Total reviews

8,741

Across all review sites

Player rating

4.55 / 5

Trustpilot 4.2 · AskGamblers 4.9

GEO markets

66

Countries stated on 99% of records

LottoGo Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about LottoGo Casino, the way Player Intelligence PRO computes it.

Since 2015, players have posted 8 complaints and 8,741 reviews about LottoGo Casino on 5 sites. In the 12 months to November 5, 2026, they filed 2 complaints and posted 2,959 reviews. Reviews are up 136% on the 12 months before (1,253). The average review rating rose from 3.83 to 4.38 out of 5 year on year.

Reviewers give LottoGo Casino 3.99 out of 5 on average over 8,741 rated reviews, against 3.44 across all brands. 76% of the ratings are four or five stars, and 19% are one or two. The review sites’ own scores average 4.55 out of 5 across 2 sites. By that score, LottoGo Casino ranks 221st of 4,287 rated casinos. Reviewers most often praise “Customer support” (3,987 reviews), “Games” (1,652 reviews) and “Website & app” (1,199 reviews). The most common criticism concerns “Withdrawals” (714 reviews), “Customer support” (675 reviews) and “Bonuses” (584 reviews).

The countries players state most often are United Kingdom (91%), Poland (2.7%) and Australia (2.1%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,916 brands Player Intelligence tracks.

Ask the AI analyst about LottoGo Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal38%3
  • KYC / verification25%2
  • Other13%1
  • Payments & refunds13%1
  • Responsible gambling13%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Unresolved63%5
  • Resolved38%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201520162017201820192020202120222023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars58%5,106
  • 4 stars17%1,500
  • 3 stars5.4%472
  • 2 stars2.6%229
  • 1 star16%1,434
Share of 8,741 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support50%3,987
  • Games21%1,652
  • Website & app15%1,199
  • Withdrawals13%1,025
  • Bonuses11%889
  • Trust & licence3.2%252
Share of the 7,914 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals9%714
  • Customer support8.5%675
  • Bonuses7.4%584
  • Fairness & RTP5.2%410
  • Deposits & payment methods3.9%312
  • KYC / verification3.9%312
Share of the 7,914 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
201520162017201820192020202120222023202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom91%7,887
  • Poland2.7%232
  • Australia2.1%179
  • Ireland1.1%94
  • India0.4%35
  • Canada0.4%31
  • New Zealand0.3%28
  • United States0.2%20
  • Jersey0.2%14
  • Germany0.1%10
  • Other countries1.7%146
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–2,5994.39
20251–1,5474.06
20242–8253.41
20231–3693.35
20221–2863.44
20210–4183.62
20201–8403.76
20190–5373.74
20180–4793.94
20170–7064.26
20160–1214.23
20150–14–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–8,6694.2 / 5
AskGamblers–694.9 / 5
Casino Guru43–
Casinomeister2––
CasinoReviews2––

Block 11

Latest complaints and reviews

The newest records about LottoGo Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    5.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Documents rejected or requested again

    Resolved

    United Kingdom · Casino Guru

  • Complaint

    Documents rejected or requested again

    Unresolved
  • Complaint

    Payments & refunds

    Unresolved

353 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about LottoGo Casino

Who owns LottoGo Casino?

LottoGo Casino is operated by Annexio (Jersey) Limited and runs under the LottoGo Affiliates affiliate programme.

Is LottoGo Casino licensed?

Yes. LottoGo Casino holds 2 licences: The Jersey Gambling Commission, UK Gambling Commission.

When was LottoGo Casino founded?

LottoGo Casino launched in 2016.

Which currencies does LottoGo Casino accept?

Currencies listed for LottoGo Casino: British pounds sterling, Euros, US dollars. Its site is available in one language: English.

What welcome bonuses does LottoGo Casino offer?

6 welcome offers are listed for LottoGo Casino. The first on the list is “100% up to £200 + 120 Free Spins at LottoGo Casino”, with a 10× wagering requirement.

Which countries is LottoGo Casino available in?

LottoGo Casino is listed in 2 markets: Austria, United Kingdom.

What do players say about LottoGo Casino?

Players have filed 8 complaints and written 8,741 reviews about LottoGo Casino. Players rate LottoGo Casino 4.55 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about LottoGo Casino?

Praised most: “Customer support”, “Games” and “Website & app”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 76% of the rated reviews give four or five stars, and 19% give one or two.

How many complaints has LottoGo Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 2 complaints about LottoGo Casino.

Where do LottoGo Casino’s players come from?

The countries named most often in complaints and reviews about LottoGo Casino are United Kingdom (91%), Poland (2.7%) and Australia (2.1%).