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Pin-up Casino

Player reviews and complaints from independent sites, alongside the facts we have recorded about Pin-up Casino and its operator (Pin-Up Partners).

pin-up.world
pin-up.world
Capture of the Pin-up Casino website

Profile

Website
pin-up.world
Established
2016
Operator
Pin-Up Partnersaffiliate programme
Company
Carletta N.V.
Licences
Languages
  • English
  • Russian
  • Turkish
  • Portuguese
  • Azerbaijani
  • Spanish
  • Kazakh
  • Hindi
  • Uzbek
  • French
Currencies
  • US dollars
  • Kazakhstani tenges
  • Azerbaijani manats
  • Uzbekistan som
  • Indian rupees
  • Chilean pesos
  • Mexican pesos
  • Bangladeshi takas
  • Guatemalan quetzals
  • Bolivian bolivianos
  • Honduran lempiras
  • Nicaraguan córdobas Show more

About

Pin-up Casino is an online casino operating under the Pin-Up Partners affiliate programme. The site launched in 2016. It holds a licence from Curacao Gaming Control Board. The interface is available in 10 languages, among them English, Russian, Turkish, Portuguese. Accounts can be held in 12 currencies — US dollars, Kazakhstani tenges, Azerbaijani manats, Uzbekistan som. Our database holds 2 welcome offers.

Markets

This brand is listed in 8 markets. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Payment methods

2 entries

Read from the casino's own pages. Terms change without notice — check them on the operator's site.

Currency not stated on the page

  • Mastercard

    Card

    —

  • Visa

    Card

    —

Player Intelligence

1,958 records

What players report about Pin-up Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

1,071

84% resolved, of those with a known outcome

Total reviews

887

Across all review sites

Player rating

4.53 / 5

affgambler.ru 4.73 · AskGamblers 4.7 · casino.ru 4.7 · Trustpilot 3.7 · Tribuna 4.8

GEO markets

54

Countries stated on 81% of records

AI-generated summary of player reviews

Players appreciated the fast and hassle-free withdrawal process, often receiving their funds almost instantly after requesting them. Additionally, the user-friendly interface and extensive game selection contributed to a smooth and enjoyable gaming experience.

Some users expressed dissatisfaction with the unclear bonus terms and the slow response times from customer support. A serious complaint involved the permanent closure of an account and the confiscation of funds due to alleged forged documents, which left the player feeling unfairly treated.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20162017201820192020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal41%438
  • Deposit28%301
  • Account8.1%87
  • KYC / verification7.1%76
  • Payments & refunds5.1%55
  • Technical4.7%50
  • Bonus3.9%42
  • Other1.3%14
  • Responsible gambling0.7%7
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 03

Complaint status

  • Resolved83%894
  • Unresolved16%169
  • Open0.6%6
  • Closed without an outcome0.2%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20162017201820192020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20162017201820192020202120222023202420252026
Rating history

Player ratings from affgambler.ru, AskGamblers, casino.ru, Trustpilot, Tribuna.

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.