100% up to €250 + 150 Free Spins, Welcome Bonus at Felixspin Casino
- Bonus
- 100%
- Max bonus
- €250
- Min deposit
- €20
- Wagering
- 35xb
Wagering applies to the bonus amount.
Casino profile
Felixspin Casino
Player complaints and reviews about Felixspin Casino, plus its operator (7Ladies Affiliates), licences and welcome offers.
felixspin.com
Profile
- Website
- felixspin.com
- Established
- 2024
- Operator
- 7Ladies Affiliatesaffiliate programme
- Company
- Terdersoft B.V.
- Licences
- Languages
- English
- German
- Currencies
- Euros
- Bitcoin
- Ethereum
- Tether
- TRON
About
Felixspin Casino belongs to the 7Ladies Affiliates affiliate programme. The site launched in 2024. It holds a licence from Curacao Gaming Control Board. The interface is available in 2 languages: English, German. 5 account currencies are listed, including Euros, Bitcoin, Ethereum, Tether. We list 4 welcome offers.
Felixspin Casino is listed in 2 markets: Germany and Austria.
Licensee
The company that holds the Curaçao licence for Felixspin Casino, as the licence register names it.
- Legal name
- Terdersoft B.V.
- Curaçao licence reference
- OGL/2024/1126/0521
- Registration number (Curaçao Chamber of Commerce)
- 164860
Markets
This brand is listed in 2 markets. Pick one to see what it offers there.
Welcome bonuses
4 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
75% up to €250 + 50 Free Spins, 3rd Deposit Bonus at Felixspin Casino
- Bonus
- 75%
- Max bonus
- €250
- Min deposit
- €20
- Wagering
- 35xb
Wagering applies to the bonus amount.
50% up to €250 + 100 Free Spins, 2nd Deposit Bonus at Felixspin Casino
- Bonus
- 50%
- Max bonus
- €250
- Min deposit
- €20
- Wagering
- 35xb
Wagering applies to the bonus amount.
Up to 25% Cashback Bonus at Felixspin Casino
- Bonus
- 25%
- Min deposit
- €20
- Wagering
- 1x
Player Intelligence
406 records
What players report about Felixspin Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
18
100% resolved, of those with a known outcome
Total reviews
388
Across all review sites
Player rating
4.53 / 5
Trustpilot 4.3 · AskGamblers 4.5 · Tribuna 4.8
GEO markets
21
Countries stated on 96% of records
Felixspin Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Felixspin Casino, the way Player Intelligence PRO computes it.
Since 2024, players have posted 18 complaints and 388 reviews about Felixspin Casino on 5 sites. In the 12 months to November 5, 2026, they filed 4 complaints and posted 19 reviews. That is 71% fewer complaints than in the 12 months before (14). Reviews are down 95% on the 12 months before (360).
The problem players report most often is “Withdrawal delay”: 50% of the 18 complaints with a labelled problem. Next come “Documents rejected or requested again” (22%) and “Bonus winnings confiscated” (5.6%). Complaints about “Withdrawal” make up 56% of those with a topic, against 29% across all brands.
Of the 18 complaints with a known outcome, 100% were resolved, against 59% across all brands. That puts Felixspin Casino 1st of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 100%.
Reviewers give Felixspin Casino 4.34 out of 5 on average over 388 rated reviews, against 3.44 across all brands. 82% of the ratings are four or five stars, and 13% are one or two. The review sites’ own scores average 4.53 out of 5 across 3 sites. By that score, Felixspin Casino ranks 228th of 4,287 rated casinos. Reviewers most often praise “Customer support” (120 reviews), “Games” (61 reviews) and “Website & app” (38 reviews). The most common criticism concerns “Withdrawals” (36 reviews), “Bonuses” (19 reviews) and “Trust & licence” (17 reviews).
The countries players state most often are Germany (36%), Italy (19%) and France (12%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.
Ask the AI analyst about Felixspin Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
15
20252026
| Period | Value |
|---|---|
| 2025 | 15 |
| 2026 | 3 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay50%9
- Documents rejected or requested again22%4
- Bonus winnings confiscated5.6%1
- Deposit not credited5.6%1
- Source of funds checks5.6%1
- Missing funds5.6%1
- Withdrawal refused5.6%1
Block 03
Complaint categories
- Withdrawal56%10
- KYC / verification28%5
- Bonus5.6%1
- Deposit5.6%1
- Payments & refunds5.6%1
Block 04
Complaint status
- Resolved100%18
Block 05
Felixspin Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Felixspin Casino | All brands |
|---|---|---|
| Complaints resolved | 100% | 59% |
| Average review rating | 4.34 | 3.44 |
| Complaints per 100 reviews | 4.6 | 26.4 |
| Share of “Withdrawal” complaints | 56% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
336
202420252026
| Period | Value |
|---|---|
| 2024 | 37 |
| 2025 | 336 |
| 2026 | 15 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars75%290
- 4 stars7%27
- 3 stars5.2%20
- 2 stars3.9%15
- 1 star9.3%36
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Customer support46%120
- Games24%61
- Website & app15%38
- Bonuses14%36
- Withdrawals9.3%24
- Deposits & payment methods5%13
Criticised
- Withdrawals14%36
- Bonuses7.3%19
- Trust & licence6.6%17
- Customer support5.4%14
- KYC / verification3.1%8
- Fairness & RTP2.7%7
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
4.11
4.44
2.67
202420252026
| Period | Value |
|---|---|
| 2024 | 4.11 |
| 2025 | 4.44 |
| 2026 | 2.67 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Germany36%140
- Italy19%73
- France12%45
- Spain10%39
- Austria8.7%34
- Portugal5.9%23
- Switzerland4.6%18
- Belgium1.3%5
- Bosnia & Herzegovina0.3%1
- Curaçao0.3%1
- Other countries2.8%11
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 3 | – | 15 | – |
| 2025 | 15 | 100% | 336 | 4.44 |
| 2024 | 0 | – | 37 | 4.11 |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 371 | 4.3 / 5 |
| Casino Guru | 17 | 1 | – |
| Tribuna | – | 14 | 4.8 / 5 |
| AskGamblers | 1 | 1 | 4.5 / 5 |
| latestcasinobonuses.bet | – | 1 | – |
Block 13
Latest complaints and reviews
The newest records about Felixspin Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
2.0 of 5 stars
- Review
2.0 of 5 stars
- Complaint
Withdrawal delay
ResolvedIreland · Casino Guru
- Complaint
Bonus winnings confiscated
ResolvedGermany · Casino Guru
- Complaint
Withdrawal refused
ResolvedGermany · Casino Guru
6 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers, Tribuna.
Questions about Felixspin Casino
Who owns Felixspin Casino?
Felixspin Casino is operated by Terdersoft B.V. and runs under the 7Ladies Affiliates affiliate programme.
Is Felixspin Casino licensed?
Yes. Felixspin Casino holds a licence from Curacao Gaming Control Board.
When was Felixspin Casino founded?
Felixspin Casino launched in 2024.
Which currencies does Felixspin Casino accept?
Currencies listed for Felixspin Casino: Euros, Bitcoin, Ethereum, Tether, TRON. Its site is available in 2 languages: English, German.
What welcome bonuses does Felixspin Casino offer?
4 welcome offers are listed for Felixspin Casino. The first on the list is “100% up to €250 + 150 Free Spins, Welcome Bonus at Felixspin Casino”, with a 35× wagering requirement.
Which countries is Felixspin Casino available in?
What do players say about Felixspin Casino?
Players have filed 18 complaints and written 388 reviews about Felixspin Casino. Players rate Felixspin Casino 4.53 out of 5 on average across the 3 sites that publish one.
What do players complain about most at Felixspin Casino?
“Withdrawal delay” – 50% of the 18 complaints about Felixspin Casino with a labelled problem. Followed by “Documents rejected or requested again” (22%) and “Bonus winnings confiscated” (5.6%).
Do players report withdrawal problems at Felixspin Casino?
Withdrawals are the topic of 10 complaints about Felixspin Casino: 56% of the 18 with a topic. The most common withdrawal problem is “Withdrawal delay” (90% of them). Of the withdrawal complaints with a known outcome, 100% were resolved.
Does Felixspin Casino resolve player complaints?
100% of the 18 complaints about Felixspin Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Felixspin Casino is 1st. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Felixspin Casino?
Praised most: “Customer support”, “Games” and “Website & app”. Criticised most: “Withdrawals”, “Bonuses” and “Trust & licence”. 82% of the rated reviews give four or five stars, and 13% give one or two.
How many complaints has Felixspin Casino received in the last 12 months?
In the 12 months to November 5, 2026, players filed 4 complaints about Felixspin Casino. That is 71% fewer than in the 12 months before, when there were 14.
Where do Felixspin Casino’s players come from?
The countries named most often in complaints and reviews about Felixspin Casino are Germany (36%), Italy (19%) and France (12%).
Similar casinos
Casinos that share a market, a licence or an operator with Felixspin Casino, and ones players rate about the same.
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Rated alike by players
Casinos whose player rating is closest to that of Felixspin Casino.
