Play £10 get 50 Bonus Spins at LeoVegas UK Casino
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Casino profile
Player complaints and reviews about LeoVegas UK Casino, plus its operator (LeoVegas Affiliates), licences and welcome offers.

LeoVegas UK Casino belongs to the LeoVegas Affiliates affiliate programme. The site launched in 2012. It holds a licence from UK Gambling Commission. The interface is in English. One account currency is listed: British pounds sterling. We list one welcome offer.
LeoVegas UK Casino is listed in one market, United Kingdom. On the LeoVegas UK Casino site for United Kingdom, we found 4 promotions. The registration form for United Kingdom has 2 fields; the required ones include e-mail and password.
This brand is listed in 1 market. Pick one to see what it offers there.
1 offer
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
4 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
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4 fields
Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.
453 records
What players report about LeoVegas UK Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
11
82% resolved, of those with a known outcome
Total reviews
442
Across all review sites
Player rating
2.05 / 5
Trustpilot 3.6 · AskGamblers 0.5
GEO markets
20
Countries stated on 99% of records
Every figure below is computed from the complaints and reviews collected about LeoVegas UK Casino, the way Player Intelligence PRO computes it.
Since 2018, players have posted 11 complaints and 442 reviews about LeoVegas UK Casino on 3 sites. In the 12 months to November 4, 2026, they filed 1 complaint and posted 139 reviews. Reviews are down 20% on the 12 months before (173). The average review rating fell from 3.95 to 3.54 out of 5 year on year.
The problem players report most often is “Account blocked”: 20% of the 10 complaints with a labelled problem. Next come “Documents rejected or requested again” (20%) and “Withdrawal delay” (20%). Complaints about “Account” make up 27% of those with a topic, against 15% across all brands.
Of the 11 complaints with a known outcome, 82% were resolved, against 59% across all brands. That puts LeoVegas UK Casino 741st of 1,917 casinos with at least 10 such complaints.
Reviewers give LeoVegas UK Casino 3.2 out of 5 on average over 442 rated reviews, against 3.44 across all brands. 54% of the ratings are four or five stars, and 43% are one or two. The review sites’ own scores average 2.05 out of 5 across 2 sites. By that score, LeoVegas UK Casino ranks 3,668th of 4,286 rated casinos. Reviewers most often praise “Games” (102 reviews), “Withdrawals” (93 reviews) and “Website & app” (50 reviews). The most common criticism concerns “Withdrawals” (61 reviews), “Bonuses” (57 reviews) and “Customer support” (57 reviews).
The countries players state most often are United Kingdom (84%), Spain (2.5%) and Ireland (2%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about LeoVegas UK Casino: one market, one period, a payment method or a comparison with another brand.
AI-generated summary of player reviews
Games and payments receive the most positive attention, with reviewers frequently mentioning the diverse selection and quick transactions. Customer support and bonuses, however, appear to be areas where improvements could be made based on feedback.
Block 01
Complaints filed per year or month, across every complaint site.
| Period | Value |
|---|---|
| 2022 | 1 |
| 2023 | 6 |
| 2024 | 0 |
| 2025 | 3 |
| 2026 | 1 |
Block 02
What went wrong, one level below the topic: the problem each complaint describes.
Block 03
Block 04
Block 05
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | LeoVegas UK Casino | All brands |
|---|---|---|
| Complaints resolved | 82% | 59% |
| Average review rating | 3.2 | 3.44 |
| Complaints per 100 reviews | 2.5 | 26.4 |
| Share of “Account” complaints | 27% | 15% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Player reviews posted per year or month, across every review site.
| Period | Value |
|---|---|
| 2018 | 7 |
| 2019 | 7 |
| 2020 | 8 |
| 2021 | 21 |
| 2022 | 30 |
| 2023 | 28 |
| 2024 | 34 |
| 2025 | 215 |
| 2026 | 92 |
Block 07
How the rated reviews split by star.
Block 08
The aspects reviews name either way: one review can praise one thing and criticise another.
Block 09
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
| Period | Value |
|---|---|
| 2018 | 1.14 |
| 2019 | 1.57 |
| 2020 | 1.5 |
| 2021 | 1.6 |
| 2022 | 1.57 |
| 2023 | 1.96 |
| 2024 | 2.63 |
| 2025 | 3.93 |
| 2026 | 3.4 |
Block 10
The ten countries players most often state, complaints and reviews together.
Block 11
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 1 | – | 92 | 3.4 |
| 2025 | 3 | – | 215 | 3.93 |
| 2024 | 0 | – | 34 | 2.63 |
| 2023 | 6 | – | 28 | 1.96 |
| 2022 | 1 | – | 30 | 1.57 |
| 2021 | 0 | – | 21 | 1.6 |
| 2020 | 0 | – | 8 | – |
| 2019 | 0 | – | 7 | – |
| 2018 | 0 | – | 7 | – |
A dash means too little data for that year.
Block 12
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 400 | 3.6 / 5 |
| Casino Guru | 7 | 40 | – |
| AskGamblers | 4 | 2 | 0.5 / 5 |
Block 13
The newest records about LeoVegas UK Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
5.0 of 5 stars
Canada · Casino Guru
2.0 of 5 stars
United Kingdom · Casino Guru
Withdrawal delay
ResolvedFinland · Casino Guru
Account blocked
ResolvedFinland · Casino Guru
Withdrawal delay
ResolvedSpain · Casino Guru
1 player record in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
LeoVegas UK Casino is operated by LeoVegas Gaming plc and runs under the LeoVegas Affiliates affiliate programme.
Yes. LeoVegas UK Casino holds a licence from UK Gambling Commission.
LeoVegas UK Casino launched in 2012.
The one currency listed for LeoVegas UK Casino is British pounds sterling. Its site is available in one language: English.
One welcome offer is listed for LeoVegas UK Casino. The first on the list is “Play £10 get 50 Bonus Spins at LeoVegas UK Casino”.
LeoVegas UK Casino is listed in 1 market: United Kingdom.
We read 4 live offers for United Kingdom on the LeoVegas UK Casino site itself.
The LeoVegas UK Casino registration form for United Kingdom has 2 fields: e-mail, password. Marked as required: e-mail, password.
Players have filed 11 complaints and written 442 reviews about LeoVegas UK Casino. Players rate LeoVegas UK Casino 2.05 out of 5 on average across the 2 sites that publish one.
“Account blocked” – 20% of the 10 complaints about LeoVegas UK Casino with a labelled problem. Followed by “Documents rejected or requested again” (20%) and “Withdrawal delay” (20%).
Withdrawals are the topic of 2 complaints about LeoVegas UK Casino: 18% of the 11 with a topic. The most common withdrawal problem is “Withdrawal delay” (100% of them).
82% of the 11 complaints about LeoVegas UK Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, LeoVegas UK Casino is 741st. Open complaints and complaints closed without an outcome are left out.
Praised most: “Games”, “Withdrawals” and “Website & app”. Criticised most: “Withdrawals”, “Bonuses” and “Customer support”. 54% of the rated reviews give four or five stars, and 43% give one or two.
In the 12 months to November 4, 2026, players filed 1 complaint about LeoVegas UK Casino.
The countries named most often in complaints and reviews about LeoVegas UK Casino are United Kingdom (84%), Spain (2.5%) and Ireland (2%).
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.