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Casino profile

Kong Casino UK

The operator behind Kong Casino UK (Bigwin Affiliates), its licences and its welcome offers.

kongcasino.com
Capture of the Kong Casino UK website

About

Kong Casino UK belongs to the Bigwin Affiliates affiliate programme. The site launched in 2023. It holds a licence from UK Gambling Commission. The interface is in English. One account currency is listed: British pounds sterling. We list one welcome offer.

Kong Casino UK is listed in one market, United Kingdom. On the Kong Casino UK site for United Kingdom, we found 8 promotions. The registration form for United Kingdom has 10 fields, including first name, last name, date of birth, e-mail, phone and country.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

8 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Sign-up requirements

12 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. First name
  2. Last name
  3. Date of birthDay · 1 · 2 · 3 … +8
  4. Date of birthMonth · January · February · March … +8
  5. Date of birthYear · 2008 · 2007 · 2006 … +8
  6. E-mail
  7. Phone
  8. CountryUnited Kingdom
  9. Username
  10. Password

Sign in

  1. Username
  2. Password

Player Intelligence

145 records

What players report about Kong Casino UK on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

0

No outcome published

Total reviews

145

Across all review sites

Player rating

1.8 / 5

Trustpilot 1.8

GEO markets

7

Countries stated on 100% of records

Kong Casino UK complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Kong Casino UK, the way Player Intelligence PRO computes it.

Since 2020, players have posted 145 reviews about Kong Casino UK on one site. In the 12 months to November 5, 2026, they filed no complaints and posted 36 reviews. Reviews are down 12% on the 12 months before (41). The average review rating rose from 1.59 to 1.89 out of 5 year on year.

Reviewers give Kong Casino UK 1.68 out of 5 on average over 145 rated reviews, against 3.44 across all brands. 14% of the ratings are four or five stars, and 80% are one or two. The review sites’ own scores average 1.8 out of 5 on one site. By that score, Kong Casino UK ranks 3,869th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (18 reviews) and “KYC / verification” (9 reviews). The most common criticism concerns “Withdrawals” (72 reviews), “Customer support” (55 reviews) and “KYC / verification” (53 reviews).

The countries players state most often are United Kingdom (94%), Canada (2.1%) and Czechia (0.7%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Kong Casino UK: one market, one period, a payment method or a comparison with another brand.

Block 01

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 02

Review stars

How the rated reviews split by star.

  • 5 stars10%15
  • 4 stars4.1%6
  • 3 stars5.5%8
  • 2 stars2.8%4
  • 1 star77%112
Share of 145 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 03

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals13%18
  • KYC / verification6.5%9
  • Deposits & payment methods2.9%4
  • Games2.9%4
  • Customer support2.9%4
  • Trust & licence2.2%3
Share of the 139 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals52%72
  • Customer support40%55
  • KYC / verification38%53
  • Trust & licence33%46
  • Bonuses14%20
  • Fairness & RTP14%20
Share of the 139 reviews that name at least one aspect.reviews

Block 04

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2020202120222023202420252026
Rating history

Block 05

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom94%137
  • Canada2.1%3
  • Czechia0.7%1
  • Germany0.7%1
  • Isle of Man0.7%1
  • Poland0.7%1
  • United States0.7%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–331.85
20250–351.66
20240–541.61
20230–14–
20220–4–
20210–1–
20200–4–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1451.8 / 5

Block 08

Latest complaints and reviews

The newest records about Kong Casino UK as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    5.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about Kong Casino UK

Who owns Kong Casino UK?

Kong Casino UK is operated by Jumpman Gaming Limited and runs under the Bigwin Affiliates affiliate programme.

Is Kong Casino UK licensed?

Yes. Kong Casino UK holds a licence from UK Gambling Commission.

When was Kong Casino UK founded?

Kong Casino UK launched in 2023.

Which currencies does Kong Casino UK accept?

The one currency listed for Kong Casino UK is British pounds sterling. Its site is available in one language: English.

What welcome bonuses does Kong Casino UK offer?

One welcome offer is listed for Kong Casino UK. The first on the list is “50% up to £100 Welcome Bonus at Kong Casino UK”, with a 10× wagering requirement.

Which countries is Kong Casino UK available in?

Kong Casino UK is listed in 1 market: United Kingdom.

What bonuses and promotions does Kong Casino UK run in United Kingdom?

We read 8 live offers for United Kingdom on the Kong Casino UK site itself.

What does Kong Casino UK ask for at registration in United Kingdom?

The Kong Casino UK registration form for United Kingdom has 10 fields, including first name, last name, date of birth, e-mail, phone, country, username, password.

What do players say about Kong Casino UK?

Players have written 145 reviews about Kong Casino UK. Players rate Kong Casino UK 1.8 out of 5 on average on the 1 site that publishes a rating.

What do players like and dislike about Kong Casino UK?

Praised most: “Withdrawals” and “KYC / verification”. Criticised most: “Withdrawals”, “Customer support” and “KYC / verification”. 14% of the rated reviews give four or five stars, and 80% give one or two.

Where do Kong Casino UK’s players come from?

The countries named most often in complaints and reviews about Kong Casino UK are United Kingdom (94%), Canada (2.1%) and Czechia (0.7%).