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Casino profile

Jacktop Casino in Netherlands

Player complaints and reviews about Jacktop Casino, plus its operator (Boomerang Partners), licences and welcome offers.

jacktop.com
jacktop.com
Capture of the Jacktop Casino website

Profile

Website
jacktop.com
Established
2023
Operator
Boomerang Partnersaffiliate programme
Company
FairGame G.P N.V.
Licences
Languages
  • English
  • Spanish
  • French
  • German
  • Portuguese
  • Greek
  • Slovenian
  • Romanian
Currencies
  • Australian dollars
  • Euros
  • US dollars
  • Canadian dollars
  • New Zealand dollars
  • Polish zlotys
  • Norwegian kroner
  • Icelandic krónur
  • Swiss francs
  • Swedish kronor
  • Brazilian reals

About

Jacktop Casino belongs to the Boomerang Partners affiliate programme. The site launched in 2023. It holds licences from Anjouan Gaming Board, Curacao Gaming Control Board. The interface is available in 8 languages, including English, Spanish, French, German. 11 account currencies are listed, including Australian dollars, Euros, US dollars, Canadian dollars. We list 6 welcome offers.

Licensee

The company that holds the Curaçao licence for Jacktop Casino, as the licence register names it.

Legal name
FairGame G.P. N.V.
Curaçao licence reference
OGL/2024/1673/0915
Registration number (Curaçao Chamber of Commerce)
141938

Markets

This brand is listed in 12 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player complaints and reviews in Netherlands

315 records

315 of the 489 records about Jacktop Casino come from players who state they are in Netherlands. The figures below are theirs alone; the casino page covers every market.

Total complaints

15

93% resolved, of those with a known outcome

Total reviews

300

Across all review sites

Player rating

3.46 / 5

300 ratings by these players

Share of all records

64%

of 489 about Jacktop Casino

What players in Netherlands say about Jacktop Casino

Players in Netherlands have filed 15 complaints and written 300 reviews about Jacktop Casino. That is 64% of the 489 records about it from every market. Complaints make up 4.8% of their records, against 6.5% across all markets. Their reviews rate it 3.46 out of 5 on average (300 ratings), against 3.69 across all markets. 35% of their rated reviews give one or two stars; across all markets the share is 30%.

The most common problem in their complaints is “Self-exclusion”: 27% of 15 complaints with a labelled problem (13% across all markets). 93% of their 15 complaints with a known outcome were resolved, against 88% across all markets. In the last 12 months: 2 complaints and 31 reviews.

A player counts as being in Netherlands when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Jacktop Casino in Netherlands, or compare the market with another one.

What the assistant can do
Netherlands and all markets
FigureNetherlandsAll markets
Complaints among all records4.8%6.5%
Resolved, of complaints with a known outcome93%88%
Average review rating, out of 53.463.69
Reviews rated 1–2 stars35%30%
Self-exclusion, of labelled complaints27%13%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Self-exclusion27%4
  • Account blocked20%3
  • Account closed20%3
  • Withdrawal delay13%2
  • Account not closed on request6.7%1
  • Documents rejected or requested again6.7%1
  • Support not responding6.7%1
Share of the 15 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Account47%7
  • Responsible gambling27%4
  • Withdrawal13%2
  • KYC / verification6.7%1
  • Customer support6.7%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved93%14
  • Unresolved6.7%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 06

Review stars

How the rated reviews split by star.

  • 5 stars54%161
  • 4 stars8%24
  • 3 stars3%9
  • 2 stars1.7%5
  • 1 star34%101
Share of 300 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support40%105
  • Games27%72
  • Withdrawals13%34
  • Bonuses13%33
  • Website & app11%28
  • VIP & loyalty8.4%22
Share of the 262 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals26%68
  • Customer support18%46
  • Trust & licence18%46
  • Account8.4%22
  • Deposits & payment methods6.9%18
  • Bonuses6.1%16
Share of the 262 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2023202420252026
Rating history

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–242.54
20253–623.16
20247–1003.35
20234–1143.92

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–290–
Casino Guru1510–

Block 11

Latest complaints and reviews

The newest records about Jacktop Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Netherlands · Trustpilot

  • Review

    2.0 of 5 stars

    Netherlands · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Netherlands · Casino Guru

  • Complaint

    Account not closed on request

    Resolved

    Netherlands · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Netherlands · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Questions about Jacktop Casino in Netherlands

How many complaints and reviews about Jacktop Casino come from players in Netherlands?

315 of the 489 complaints and reviews about Jacktop Casino come from players in Netherlands. Across all its markets, 32 complaints have a known outcome, and 88% of them were resolved.

Who owns Jacktop Casino?

Jacktop Casino is operated by FairGame G.P N.V. and runs under the Boomerang Partners affiliate programme.

Is Jacktop Casino licensed?

Yes. Jacktop Casino holds 2 licences: Anjouan Gaming Board, Curacao Gaming Control Board.

When was Jacktop Casino founded?

Jacktop Casino launched in 2023.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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