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Casino profile

Jackpoty Casino in Germany

Player complaints and reviews about Jackpoty Casino, plus its operator (High Affiliates), licences and welcome offers.

jackpoty.com
jackpoty.com
Capture of the Jackpoty Casino website

Profile

Website
jackpoty.com
Established
2022
Operator
High Affiliatesaffiliate programme
Company
Novatrix SRL
Licences
Languages
  • English
  • French
  • Norwegian
  • German
  • Finnish
Currencies
  • Euros
  • US dollars
  • Norwegian kroner
  • Canadian dollars
  • Polish zlotys
  • New Zealand dollars
  • South African Rand
  • Japanese yen
  • Kazakhstani tenges
  • Indian rupees
  • Brazilian reals
  • Hungarian forints
  • Bitcoin
  • Bitcoin Cash
  • Dogecoin
  • Litecoin
  • Ethereum
  • Tether
  • TRON Show more

About

On the Jackpoty Casino site for Germany, we found 11 promotions and a loyalty programme with 3 tiers.

Jackpoty Casino belongs to the High Affiliates affiliate programme. The site launched in 2022. It holds a licence from Tobique Gaming Commission. The interface is available in 5 languages, including English, French, Norwegian, German. 19 account currencies are listed, including Euros, US dollars, Norwegian kroner, Canadian dollars. We list 7 welcome offers.

Markets

This brand is listed in 12 markets. Pick one to see what it offers there.

Welcome bonuses

7 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

11 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Welche Belohnungen erhalten VIP-Spieler?

    Jackpoty-VIPs genießen die besten Belohnungen, die wir zu bieten haben – höhere Auszahlungslimits, Zugang zu exklusiven Turnieren und die persönliche Betreuung durch einen engagierten Kontomanager. Du erhältst außerdem maßgeschneiderte Boni, Geburtstagsüberraschungen und Einladungen zu besonderen Veranstaltungen. Jede Stufe schaltet etwas Neues frei – von einzigartigen Angeboten bis hin zu Premiumgeschenken, die dich wirklich wertgeschätzt fühlen lassen.

  2. 2

    Wie kann ich Comp Points verdienen?

    Bei Jackpoty zählt jedes Spiel. Du verdienst Comp Points jedes Mal, wenn du mit echtem Geld spielst – egal ob es sich um Slots, Kartenspiele oder Live-Casino handelt. Wir zeigen große Flexibilität, indem wir die Spieler nicht auf Jackpoty-Kartenspiele, Slots oder andere Spielarten beschränken, sodass du deine Lieblingsspiele auf deine eigene Weise genießen kannst. Das Schöne an Comp Points ist, dass du sie unabhängig von Gewinnen oder Verlusten sammelst – jede Drehung bringt dich dem nächsten VIP-Level näher.

  3. 3

    Wird mein VIP-Level jemals ablaufen?

    Dein VIP-Status spiegelt deine laufende Beziehung zu Jackpoty wider, nicht nur, wie oft du spielst. Sobald du ein neues Level erreicht hast, gehört es dir, solange dein Konto aktiv bleibt. Wir verstehen, dass jeder in seinem eigenen Tempo spielt, und unser Programm ist darauf ausgelegt, Loyalität zu belohnen – nicht Druck auszuüben. Selbst wenn du eine Pause einlegst, kannst du jederzeit zurückkehren und dort weitermachen, wo du aufgehört hast.

Player complaints and reviews in Germany

17 records

17 of the 68 records about Jackpoty Casino come from players who state they are in Germany. The figures below are theirs alone; the casino page covers every market.

Total complaints

10

100% resolved, of those with a known outcome

Total reviews

7

Across all review sites

Player rating

3.43 / 5

7 ratings by these players

Share of all records

25%

of 68 about Jackpoty Casino

What players in Germany say about Jackpoty Casino

Players in Germany have filed 10 complaints and written 7 reviews about Jackpoty Casino. That is 25% of the 68 records about it from every market. Complaints make up 59% of their records, against 38% across all markets. Their reviews rate it 3.43 out of 5 on average (7 ratings), against 2.77 across all markets. 29% of their rated reviews give one or two stars; across all markets the share is 51%.

The most common problem in their complaints is “Deposit not credited”: 30% of 10 complaints with a labelled problem (20% across all markets). Compared with all markets, players here raise “Withdrawal delay” more often: 30% of their labelled complaints against 12%. 100% of their 10 complaints with a known outcome were resolved, against 85% across all markets. In the last 12 months: 2 complaints and 1 review.

A player counts as being in Germany when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Jackpoty Casino in Germany, or compare the market with another one.

What the assistant can do
Germany and all markets
FigureGermanyAll markets
Complaints among all records59%38%
Resolved, of complaints with a known outcome100%85%
Average review rating, out of 53.432.77
Reviews rated 1–2 stars29%51%
Deposit not credited, of labelled complaints30%20%
Withdrawal delay, of labelled complaints30%12%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Deposit not credited30%3
  • Withdrawal delay30%3
  • Account closed10%1
  • Account not closed on request10%1
  • Verification delay10%1
  • Withdrawal refused10%1
Share of the 10 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal40%4
  • Deposit30%3
  • Account20%2
  • KYC / verification10%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved100%10
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2022202320242025
Reviews count

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261–0–
20252–2–
20245–1–
20222–4–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru105–
Trustpilot–2–

Block 08

Latest complaints and reviews

The newest records about Jackpoty Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Account closed

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal refused

    Resolved

    Germany · Casino Guru

  • Review

    5.0 of 5 stars

    Germany · Trustpilot

  • Review

    5.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Jackpoty Casino in Germany

What bonuses and promotions does Jackpoty Casino run in Germany?

We read 11 live offers for Germany on the Jackpoty Casino site itself.

Does Jackpoty Casino have a loyalty programme in Germany?

Yes. Its loyalty programme for Germany has 3 tiers.

How many complaints and reviews about Jackpoty Casino come from players in Germany?

17 of the 68 complaints and reviews about Jackpoty Casino come from players in Germany. Across all its markets, 26 complaints have a known outcome, and 85% of them were resolved.

Who owns Jackpoty Casino?

Jackpoty Casino is operated by Novatrix SRL and runs under the High Affiliates affiliate programme.

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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