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Casino profile

Premier Casino

Player complaints and reviews about Premier Casino, plus its operator (High Affiliates), licences and welcome offers.

premiercasino.com
Capture of the Premier Casino website

About

Premier Casino belongs to the High Affiliates affiliate programme. The site launched in 2021. It holds a licence from Malta Gaming Authority. The interface is available in 6 languages, including English, French, German, Finnish. 8 account currencies are listed, including Euros, US dollars, Canadian dollars, New Zealand dollars.

Premier Casino is listed in 9 markets, among them Canada, Germany, France and Belgium.

Markets

This brand is listed in 9 markets. Pick one to see what it offers there.

Player Intelligence

32 records

What players report about Premier Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

18

83% resolved, of those with a known outcome

Total reviews

14

Across all review sites

Player rating

2.58 / 5

Trustpilot 2.5 · AskGamblers 2.65

GEO markets

8

Countries stated on 66% of records

Premier Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Premier Casino, the way Player Intelligence PRO computes it.

Since 2021, players have posted 18 complaints and 14 reviews about Premier Casino on 5 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 1 review.

The problem players report most often is “Withdrawal delay”: 22% of the 18 complaints with a labelled problem. Next come “Deposit not credited” (17%) and “Withdrawal refused” (17%). Complaints about “Withdrawal” make up 50% of those with a topic, against 29% across all brands.

Of the 18 complaints with a known outcome, 83% were resolved, against 59% across all brands. That puts Premier Casino 662nd of 1,917 casinos with at least 10 such complaints.

The review sites’ own scores average 2.58 out of 5 across 2 sites. By that score, Premier Casino ranks 3,109th of 4,286 rated casinos.

The countries players state most often are Germany (48%), Netherlands (19%) and Finland (14%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Premier Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay22%4
  • Deposit not credited17%3
  • Withdrawal refused17%3
  • Account blocked11%2
  • Account closed5.6%1
  • Deposit refund5.6%1
  • Verification delay5.6%1
  • Game malfunction5.6%1
  • Other problems11%2
Share of the 18 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal50%9
  • Deposit22%4
  • Account17%3
  • KYC / verification5.6%1
  • Technical5.6%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved83%15
  • Unresolved17%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Premier Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Premier Casino against the market
MeasurePremier CasinoAll brands
Complaints resolved83%59%
Average review rating–3.44
Complaints per 100 reviews–26.4
Share of “Withdrawal” complaints50%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202120222023202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany48%10
  • Netherlands19%4
  • Finland14%3
  • Austria4.8%1
  • Ireland4.8%1
  • Latvia4.8%1
  • Ukraine4.8%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–1–
20232–3–
20229–2–
20217–8–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru105–
CasinoReviews7––
Trustpilot–52.5 / 5
AskGamblers132.65 / 5
latestcasinobonuses.bet–1–

Block 11

Latest complaints and reviews

The newest records about Premier Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Premier Casino

Who owns Premier Casino?

Premier Casino is operated by N1 Interactive Ltd. Casinos and runs under the High Affiliates affiliate programme.

Is Premier Casino licensed?

Yes. Premier Casino holds a licence from Malta Gaming Authority.

When was Premier Casino founded?

Premier Casino launched in 2021.

Which currencies does Premier Casino accept?

Currencies listed for Premier Casino: Euros, US dollars, Canadian dollars, New Zealand dollars, Polish zlotys, Russian rubles, Japanese yen, Norwegian kroner. Its site is available in 6 languages: English, French, German, Finnish and 2 more.

Which countries is Premier Casino available in?

Premier Casino is listed in 9 markets: Belgium, Canada, Finland, France, Germany, Japan, New Zealand, Norway and 1 more.

What do players say about Premier Casino?

Players have filed 18 complaints and written 14 reviews about Premier Casino. Players rate Premier Casino 2.58 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Premier Casino?

“Withdrawal delay” – 22% of the 18 complaints about Premier Casino with a labelled problem. Followed by “Deposit not credited” (17%) and “Withdrawal refused” (17%).

Do players report withdrawal problems at Premier Casino?

Withdrawals are the topic of 9 complaints about Premier Casino: 50% of the 18 with a topic. The most common withdrawal problem is “Withdrawal delay” (44% of them).

Does Premier Casino resolve player complaints?

83% of the 18 complaints about Premier Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Premier Casino is 662nd. Open complaints and complaints closed without an outcome are left out.

Where do Premier Casino’s players come from?

The countries named most often in complaints and reviews about Premier Casino are Germany (48%), Netherlands (19%) and Finland (14%).