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JackMillion Casino in Spain

Player complaints and reviews about JackMillion Casino, plus its operator (AffiliStars), licences and welcome offers.

eu.jackmillion.com
Capture of the JackMillion Casino website

About

On the JackMillion Casino site for Spain, we found 2 promotions.

JackMillion Casino belongs to the AffiliStars affiliate programme. The site launched in 2017. It holds a licence from Curacao Gaming Control Board. The interface is available in 2 languages: Spanish, English. 7 account currencies are listed, including Euros, US dollars, Canadian dollars, South African Rand. We list 4 welcome offers.

Markets

This brand is listed in 4 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

2 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player complaints and reviews in Spain

30 records

30 of the 66 records about JackMillion Casino come from players who state they are in Spain. The figures below are theirs alone; the casino page covers every market.

Total complaints

15

100% resolved, of those with a known outcome

Total reviews

15

Across all review sites

Player rating

2.33 / 5

15 ratings by these players

Share of all records

45%

of 66 about JackMillion Casino

What players in Spain say about JackMillion Casino

Players in Spain have filed 15 complaints and written 15 reviews about JackMillion Casino. That is 45% of the 66 records about it from every market. Complaints make up 50% of their records, against 42% across all markets. Their reviews rate it 2.33 out of 5 on average (15 ratings), against 2.49 across all markets. 67% of their rated reviews give one or two stars; across all markets the share is 59%.

The most common problem in their complaints is “Account not closed on request”: 21% of 14 complaints with a labelled problem (15% across all markets). 100% of their 15 complaints with a known outcome were resolved, against 96% across all markets. In the last 12 months: no complaints and 1 review.

A player counts as being in Spain when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about JackMillion Casino in Spain, or compare the market with another one.

Spain and all markets
FigureSpainAll markets
Complaints among all records50%42%
Resolved, of complaints with a known outcome100%96%
Average review rating, out of 52.332.49
Reviews rated 1–2 stars67%59%
Account not closed on request, of labelled complaints21%15%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201920202021202220232024
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Account not closed on request21%3
  • Self-exclusion21%3
  • Account blocked14%2
  • Bonus not credited14%2
  • Account closed7.1%1
  • Deposit not credited7.1%1
  • Documents rejected or requested again7.1%1
  • Withdrawal delay7.1%1
Share of the 14 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Account43%6
  • Responsible gambling21%3
  • Bonus14%2
  • Deposit7.1%1
  • KYC / verification7.1%1
  • Withdrawal7.1%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved100%15
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–1–
20250–2–
20241–1–
20236–5–
20223–5–
20213–1–
20201–0–
20191–0–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru157–
Trustpilot–8–

Block 08

Latest complaints and reviews

The newest records about JackMillion Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Spain · Trustpilot

  • Review

    5.0 of 5 stars

    Spain · Casino Guru

  • Complaint

    Self-exclusion

    Resolved

    Spain · Casino Guru

  • Complaint

    Self-exclusion

    Resolved

    Spain · Casino Guru

  • Complaint

    Account closed

    Resolved

    Spain · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about JackMillion Casino in Spain

What bonuses and promotions does JackMillion Casino run in Spain?

We read 2 live offers for Spain on the JackMillion Casino site itself.

How many complaints and reviews about JackMillion Casino come from players in Spain?

30 of the 66 complaints and reviews about JackMillion Casino come from players in Spain. Across all its markets, 27 complaints have a known outcome, and 96% of them were resolved.

Who owns JackMillion Casino?

JackMillion Casino is operated by Luckland Group B.V. and runs under the AffiliStars affiliate programme.

Is JackMillion Casino licensed?

Yes. JackMillion Casino holds a licence from Curacao Gaming Control Board.