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Casino profile

HotSlots Casino

Player complaints and reviews about HotSlots Casino, plus its operator (EW affiliates), licences and welcome offers.

hotslots.io
hotslots.io
Capture of the HotSlots Casino website

Profile

Website
hotslots.io
Established
2019
Operator
EW affiliatesaffiliate programme
Company
Forwell Investments B.V.
Licences
Languages
  • English
  • Polish
  • Russian
  • Hungarian
  • Ukrainian
  • Slovenian
  • Spanish
  • Portuguese
  • Greek
  • German
  • Finnish
Currencies
  • Euros
  • Australian dollars
  • Bulgarian leva
  • Brazilian reals
  • Canadian dollars
  • Czech Republic korunas
  • British pounds sterling
  • Hungarian forints
  • Norwegian kroner
  • Polish zlotys
  • Romanian lei
  • Russian rubles
  • US dollars
  • Chilean pesos
  • Indian rupees
  • Mexican pesos
  • Peruvian nuevos soles
  • Turkish Lira
  • Ukrainian hryvnias
  • Vietnamese dong
  • South African Rand Show more

About

HotSlots Casino belongs to the EW affiliates affiliate programme. The site launched in 2019. It holds a licence from Curacao Gaming Control Board. The interface is available in 11 languages, including English, Polish, Russian, Hungarian. 21 account currencies are listed, including Euros, Australian dollars, Bulgarian leva, Brazilian reals. We list 6 welcome offers.

HotSlots Casino is listed in 19 markets, among them Canada, Germany, Australia and Spain. On the HotSlots Casino site for Chile, we found 7 promotions and a loyalty programme with 3 tiers. The registration form for Chile has 2 fields; the required ones include username and password.

Licensee

The company that holds the Curaçao licence for HotSlots Casino, as the licence register names it.

Legal name
Forwell Investments B.V.
Curaçao licence reference
OGL/2024/1054/0509
Registration number (Curaçao Chamber of Commerce)
136125

Markets

This brand is listed in 19 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

7 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    3 Tiers

    Cookies Policy

  2. 2

    Daily Ht Box

    Cookies Policy

  3. 3

    Here’s what you need to make the big league:

    Cookies Policy

Sign-up requirements

4 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. Usernamerequired
  2. Passwordrequired

Sign in

  1. Usernamerequired
  2. Passwordrequired

Player Intelligence

60 records

What players report about HotSlots Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

30

68% resolved, of those with a known outcome

Total reviews

30

Across all review sites

Player rating

3.0 / 5

Trustpilot 2.8 · AskGamblers 3.2

GEO markets

15

Countries stated on 70% of records

HotSlots Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about HotSlots Casino, the way Player Intelligence PRO computes it.

Since 2020, players have posted 30 complaints and 30 reviews about HotSlots Casino on 5 sites. In the 12 months to November 5, 2026, they filed 16 complaints and posted 5 reviews.

The problem players report most often is “Withdrawal delay”: 70% of the 30 complaints with a labelled problem. Next come “Withdrawal refused” (13%) and “Account closed” (3.3%). Complaints about “Withdrawal” make up 83% of those with a topic, against 29% across all brands.

Of the 28 complaints with a known outcome, 68% were resolved, against 59% across all brands. That puts HotSlots Casino 1,244th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 70%.

Reviewers give HotSlots Casino 2.15 out of 5 on average over 30 rated reviews, against 3.44 across all brands. 30% of the ratings are four or five stars, and 60% are one or two. The review sites’ own scores average 3.0 out of 5 across 2 sites. By that score, HotSlots Casino ranks 2,421st of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (6 reviews), “Bonuses” (5 reviews) and “Games” (5 reviews). The most common criticism concerns “Withdrawals” (13 reviews), “Bonuses” (7 reviews) and “Customer support” (7 reviews).

The countries players state most often are Poland (36%), Hungary (19%) and Germany (7.1%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about HotSlots Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay70%21
  • Withdrawal refused13%4
  • Account closed3.3%1
  • Registration3.3%1
  • Deposit not credited3.3%1
  • Missing funds3.3%1
  • Game malfunction3.3%1
Share of the 30 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal83%25
  • Account6.7%2
  • Deposit3.3%1
  • Payments & refunds3.3%1
  • Technical3.3%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved63%19
  • Unresolved30%9
  • Closed without an outcome6.7%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

HotSlots Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

HotSlots Casino against the market
MeasureHotSlots CasinoAll brands
Complaints resolved68%59%
Average review rating2.153.44
Complaints per 100 reviews10026.4
Share of “Withdrawal” complaints83%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars13%4
  • 4 stars17%5
  • 3 stars10%3
  • 1 star60%18
Share of 30 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals21%6
  • Bonuses18%5
  • Games18%5
  • Customer support18%5
  • Website & app11%3
  • Deposits & payment methods7.1%2
Share of the 28 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals46%13
  • Bonuses25%7
  • Customer support25%7
  • Account11%3
  • Deposits & payment methods11%3
  • Fairness & RTP11%3
Share of the 28 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Poland36%15
  • Hungary19%8
  • Germany7.1%3
  • Greece7.1%3
  • Switzerland4.8%2
  • Sweden4.8%2
  • Slovenia4.8%2
  • Austria2.4%1
  • Chile2.4%1
  • United Kingdom2.4%1
  • Other countries9.5%4
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261656%4–
20253–4–
20242–2–
20233–9–
20222–3–
20212–7–
20200–1–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru189–
AskGamblers1053.2 / 5
Trustpilot–132.8 / 5
latestcasinobonuses.bet–3–
LCB2––

Block 13

Latest complaints and reviews

The newest records about HotSlots Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Unresolved

    AskGamblers

  • Complaint

    Withdrawal delay

    Resolved

    Poland · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Hungary · Casino Guru

  • Review

    5.0 of 5 stars

    Poland · Trustpilot

  • Review

    1.0 of 5 stars

    Poland · Trustpilot

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about HotSlots Casino

Who owns HotSlots Casino?

HotSlots Casino is operated by Forwell Investments B.V. and runs under the EW affiliates affiliate programme.

Is HotSlots Casino licensed?

Yes. HotSlots Casino holds a licence from Curacao Gaming Control Board.

When was HotSlots Casino founded?

HotSlots Casino launched in 2019.

Which currencies does HotSlots Casino accept?

Currencies listed for HotSlots Casino: Euros, Australian dollars, Bulgarian leva, Brazilian reals, Canadian dollars, Czech Republic korunas, British pounds sterling, Hungarian forints and 13 more. Its site is available in 11 languages: English, Polish, Russian, Hungarian and 7 more.

What welcome bonuses does HotSlots Casino offer?

6 welcome offers are listed for HotSlots Casino. The first on the list is “200% up to 100 PLN + 20 Free Spins at HotSlots Casino”, with a 30× wagering requirement.

Which countries is HotSlots Casino available in?

HotSlots Casino is listed in 19 markets: Australia, Austria, Brazil, Canada, Chile, Czechia, Finland, Germany and 11 more.

What bonuses and promotions does HotSlots Casino run in Chile?

We read 7 live offers for Chile on the HotSlots Casino site itself.

Does HotSlots Casino have a loyalty programme in Chile?

Yes. Its loyalty programme for Chile has 3 tiers.

What does HotSlots Casino ask for at registration in Chile?

The HotSlots Casino registration form for Chile has 2 fields: username, password. Marked as required: username, password.

What do players say about HotSlots Casino?

Players have filed 30 complaints and written 30 reviews about HotSlots Casino. Players rate HotSlots Casino 3.0 out of 5 on average across the 2 sites that publish one.

What do players complain about most at HotSlots Casino?

“Withdrawal delay” – 70% of the 30 complaints about HotSlots Casino with a labelled problem. Followed by “Withdrawal refused” (13%) and “Account closed” (3.3%).

Do players report withdrawal problems at HotSlots Casino?

Withdrawals are the topic of 25 complaints about HotSlots Casino: 83% of the 30 with a topic. The most common withdrawal problem is “Withdrawal delay” (84% of them). Of the withdrawal complaints with a known outcome, 70% were resolved.

Does HotSlots Casino resolve player complaints?

68% of the 28 complaints about HotSlots Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, HotSlots Casino is 1,244th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about HotSlots Casino?

Praised most: “Withdrawals”, “Bonuses” and “Games”. Criticised most: “Withdrawals”, “Bonuses” and “Customer support”. 30% of the rated reviews give four or five stars, and 60% give one or two.

How many complaints has HotSlots Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 16 complaints about HotSlots Casino.

Where do HotSlots Casino’s players come from?

The countries named most often in complaints and reviews about HotSlots Casino are Poland (36%), Hungary (19%) and Germany (7.1%).

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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Casinos that share a market, a licence or an operator with HotSlots Casino, and ones players rate about the same.