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Casino profile

MyCasino CH

Player reviews and complaints from independent sites, alongside the facts we have recorded about MyCasino CH and its operator (Grand Casino Luzern AG).

mycasino.ch

About

MyCasino CH is an online casino operating under the Grand Casino Luzern AG affiliate programme. The site launched in 2019. It holds a licence from Swiss Federal Gaming Board. The interface is available in 4 languages, among them German, English, French, Italian. Accounts can be held in 1 currency — Swiss francs.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Player Intelligence

3,957 records

What players report about MyCasino CH on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

1

100% resolved, of those with a known outcome

Total reviews

3,956

Across all review sites

Player rating

4.5 / 5

Trustpilot 4.5

GEO markets

29

Countries stated on 100% of records

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2022
Complaints count

Block 02

Complaint categories

  • Technical100%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved100%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20192020202120222023202420252026
Rating history

Player ratings from Trustpilot.